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Game refuses to load, stops at Loading UI Resources
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Server: Mistmoore
Guild: Trinitas
Rank: Exemplified Member

Loremaster

Joined: Jan 26, 2007
Messages: 56
Offline

Recently I switched from an ethernet hardwire connection to a wireless one. When I first switched I was able to get online for a brief period of time (actually in game running around), but then I would crash due to low connection from my wireless.  For the past couple of nights I have attempted to log into the game, and I can get in fine until I hit Loading UI Resources, then it refuses to load anymore.  My connection issue is fixed, and I get no error message.  I run Profit UI and have tried to load up my game in the default UI also and still have the same problem. Any suggestions?


Message edited by Alethia on 06/09/2009 09:56:34.



Journeyman

Joined: May 20, 2009
Messages: 28
Offline

I'm not sure of the exact files, and when I get a spare minute I'll get the exact, but if you know of your specific UI files, just delete them. Note that this will make you revamp your hotkeys, but atleast your game will be able to load. 80% guaranteed fix. Will edit soon for exact files.


Server: Mistmoore
Guild: Trinitas
Rank: Exemplified Member

Loremaster

Joined: Jan 26, 2007
Messages: 56
Offline

Thank you for the reply.  Should I delete the files for all my characters? I tried to log onto my alts and had the same issue.




Journeyman

Joined: May 20, 2009
Messages: 28
Offline

Yes. There is also a generic dll file that contains general UI information that you should delete. If you browse past posts you'll find the list. Got the daughter on my lap and she's not feeling patient enough for me to look into it further! I promise I'll find the files later when I can if you can't find em ><



Tech Support

Joined: May 1, 2008
Messages: 81
Offline

Here's the full on list of files to clear any UI issues!

--

You may want to delete the following files and folders:
cache folder
eq2_recent.ini
eq2_default.ini
EverQuest2.exe
eq2.ini

As well as the character specific files, these will appear as such:
Servername_CharacterName_EQ2_uisettings.ini
Stationname_characters.ini

To do this, please follow these directions:

1. First look for your EverQuest II directory. You can find the default directory in: C:\Program Files\Sony\EverQuest II
2. Click on MY COMPUTER and then proceed into local disk C:
3. Navigate your way to the default directory, or your chosen installation directory.
4. Next look for any files explained above and delete them.
5. Afterwards, please start EverQuest II to have these files re-downloaded by the patcher.




Journeyman

Joined: May 20, 2009
Messages: 28
Offline

There is the generic copy-paste I was looking for.


Server: Mistmoore
Guild: Trinitas
Rank: Exemplified Member

Loremaster

Joined: Jan 26, 2007
Messages: 56
Offline

Thanks again for the response! Is the Everquest2.exe file my launcher?




Journeyman

Joined: May 20, 2009
Messages: 28
Offline

That's the executable file that starts your launcher, yes.


Server: Mistmoore
Guild: Trinitas
Rank: Exemplified Member

Loremaster

Joined: Jan 26, 2007
Messages: 56
Offline

Thanks for all the help, but this is still not working for me even after deleting the neccessary files. SMILEY




Tech Support

Joined: May 1, 2008
Messages: 81
Offline

That's no good! If you can send me a PM with your account name, I'd like to take a look at something and even send a test or two your way via E-Mail. I have a couple of hunches.



Server: Mistmoore
Guild: Trinitas
Rank: Exemplified Member

Loremaster

Joined: Jan 26, 2007
Messages: 56
Offline

Sent you my info, thanks again!




Tech Support

Joined: May 1, 2008
Messages: 81
Offline

PM returned - we'll get this resolved for sure.


 
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