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Mainframe Invader

Joined: Jun 23, 2006
Messages: 315
Location: Vector-Hostile
Offline

Hey, Ive never gotten around to this but i was wondering if SOE could get my old station acc back.

The account name was Zunion. A character on syntax.. Zuni.

Its been quite a while.. since 2005 i believe. I remember the password i just cant use it anywhere. If you have any information about this. please post here. thanks


Message edited by Zunion on 05/05/2007 10:12:26.



Jacked Out

Joined: May 20, 2006
Messages: 7507
Offline

https://forums.station.sony.com/mxo/user/login.m

You see the forgotten Station name link?  try that


Mainframe Invader

Joined: Jun 23, 2006
Messages: 315
Location: Vector-Hostile
Offline

thats not working. but thanks


Transcendent

Joined: Aug 15, 2005
Messages: 174
Offline

I'm pretty sure tech support on the forums can't help you recover the station account.

You'll have to speak directly with SOE support.  Info taken from this thread :

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For further assistance with urgent issues or issues not adequately described by these steps, please contact Technical and Account/Billing support via the following methods:

Email, available 24 hours a day, 7 days a week
Live Chat, 10:00 AM to 7:00 PM Pacific Time, Monday through Friday, excluding some holidays
Telephone: +1.858.537.0898, 10:00 AM to 7:00 PM Pacific Time, Monday through Friday, excluding most holidays

-------

I hope those are the right links, someone correct me if i'm wrong about this.

Good luck getting your account sorted SMILEY

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Forgot to add, you can check out the knowledge base too here ,which also has links to email and chat support options

Message edited by Menos on 05/05/2007 10:34:26.



Mainframe Invader

Joined: Jun 23, 2006
Messages: 315
Location: Vector-Hostile
Offline

It didnt work. I am going to wait till monday and ill give them a call. Ive tried before and i never get an operator



Systemic Anomaly

Joined: Aug 19, 2005
Messages: 3804
Location: UK
Offline

Is this an old station account or an old Monolith Account which was used to play MxO before the transition?

Jeffers



Mainframe Invader

Joined: Jun 23, 2006
Messages: 315
Location: Vector-Hostile
Offline

im not sure

it was a while ago




Systemic Anomaly

Joined: Aug 19, 2005
Messages: 3804
Location: UK
Offline

If it was an old Monolith account, go to https://secure.station.sony.com/mxo/details.m and click the Convert My Account Now! banner and enter your login details into it, then you'll be able to pull your characters across to a station account. That assumes of course that you remember your login details. SMILEY

You could just wait till monday and use live chat though.

Jeffers



Jacked Out

Joined: Dec 22, 2005
Messages: 105
Offline

Menos and Jeffers posted the correct information.

If you can't remember your WB login information for the steps that Jeffers posted, then follow the steps that Menos posted and contact us in accounts/billing.  We'll be more than happy to help you back into your account.
 
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