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BILLING QUESTION ?!? & Patch System Error (-15)
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Jacked Out

Joined: Sep 9, 2005
Messages: 879
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It is 745am, I was jacked in a few hours ago (everything ran smoothly, patches are up to date, I've not had a problem ever jacking in, I DO have internet connection)...

Now when I open MXO, a window pops up and says: Patch System Error (Result Code -15). The MXO box then says: Received unexpected result code from pather (0).

My account ran out October 11, and I submitted my credit card information a little while ago. It took the new information (it replaced the old billing info) and it did say that the charge was confirmed. However, the billing date still reads "Account open until Oct 11, and Next billing date Oct 11".

Anyone know what's going on? Please help me figure out what to do. Thank you.


Message edited by Meretrix on 10/12/2006 05:32:06.


Systemic Anomaly

Joined: Aug 15, 2005
Messages: 8894
Location: The Indutiae Faction: Fallen Horizon Organisation: Zion Server: Recursion Operative Level: 50
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There is a patch today MM, people responding here too. We are all getting this error atm.



Jacked Out

Joined: Aug 27, 2006
Messages: 6
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Yea That is happening to me too i can't Jack in. But last time it did the same thing i closed it

Re-Open The Matrix and click Accept and i could play now it won't. Why does it do it???



Jacked Out

Joined: Sep 9, 2005
Messages: 879
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Thanks... the only reason I was really questioning it... was

1) My subscription info hasn't updated, yet says I was charged and,

2) It shows on my xfire that someone is playing MXO

 



Systemic Anomaly

Joined: Aug 15, 2005
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MeretrixMeretric wrote:

 

2) It shows on my xfire that someone is playing MXO

 

Just a FYI: having the Launcher open shows MxO as running on xfire, doesnt mean they are logged in.



Systemic Anomaly

Joined: Aug 15, 2005
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O.o Really? It does, w00t, time to run my launcher all the time to log hours in MxO on XFire. Would that work? I don't even have an XFire account but it interests me.

 

Laters




Jacked Out

Joined: Sep 9, 2005
Messages: 879
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... yea, I know that... but nevermind that (don't understand why someone would have that open for 2 hours lol)

What's goin on with my account subscription though? It was updated (shows it), succesfull, charged and there are no new billing dates...  ?

 



Systemic Anomaly

Joined: Aug 15, 2005
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Fondo wrote:

O.o Really? It does, w00t, time to run my launcher all the time to log hours in MxO on XFire. Would that work? I don't even have an XFire account but it interests me.

 

Laters


I guess...

Also XFire is known to bug out and show it open when its not and not when it is, have fun SMILEY

As for the billing thing, pass, if it shows as charged then im sure its just waiting to be updated.




Jacked Out

Joined: Sep 23, 2006
Messages: 55
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I had this problem as well and didnt know what to do as I have only been playing for a month. But since it said a file was missing under the error code -15 i decided to uninstall and reinstall. After I did that it now says that the game cannot connect because my internet is inactive. I havent just perma screwed it by uninstalling have I?



Systemic Anomaly

Joined: Aug 15, 2005
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You did WHAT? Well it shouldn't make a diverence, really. I think. I can't begin to tell why its screwing up the internet thing but I can tell you it most likely has nothing to do with the game. But why wonna reinstall so much patch stuff and things you will be patching a year. Have fun... when it works.

 

Laters




Systemic Anomaly

Joined: Aug 15, 2005
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servers are back up now, though I did get a failed to connect to margin server error.

**in game now


Message edited by Aquatium. on 10/12/2006 06:32:24.



Jacked Out

Joined: Sep 9, 2005
Messages: 879
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Fixed the Billing... and thanks guys SMILEY


Technical Support

Joined: Jul 19, 2006
Messages: 17
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Always good to see the users helping each other out!

Thanks guys and girls!
phi


Systemic Anomaly

Joined: Aug 18, 2005
Messages: 3393
Location: [SERVER]Recursion [FACTION]Kings of Never [REAL]Systems Administrator
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That's because the users that help tend to have a longer shelf-life than the TSRs aparently. SMILEY

Welcome our newest TSR: Dan T!

"You don't have to be crazy to talk to yourself... but it helps"




Jacked Out

Joined: Mar 21, 2006
Messages: 322
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Hey now, I'm not gone yet.  Dan has been kind enough to cover for me as I have been tied up with some other work.
 
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