Can't Log in for Patch

**Tiango**

9mmfu wrote:

If you have a useropts.cfg file Tiango try removing it and then try patching. When the launcher stalls after displaying the Server/Client versions usually its because its having trouble talking with the patch or authentication server if I am recalling the process correctly

You mean in my MxO Folder right? if so then yeah i haven't got any useropts.cfg files

**jeffers** · 02/21/2007 09:35:16

Is Internet Explorer set to work offline because that could be causing the problem?

To double check, load up Internet Explorer, then click on file and make sure that there isn't a tick next to Work Offline. If using IE7, click on the Tools button and check under there.

Jeffers

**Tiango**

Nope it doesn't It's working online,

This is really anoying, maybe i should try downloading the client?

**Tiango**

Still need help

DevilsArms

I know this is unsafe (very), but have you tried temp disabling your firewall to see if it will allow it to connect.

DA

**phi**

Tiango wrote:

Just re-installed and i cant log in for patch as it doesnt get by the

Launch Version:
Client Version:

It stops at that

Am i missing something???

How did you reinstall and why?

**Tiango**

I re-formatted, so it went to re-install using CD-ROM,

**Tiango**

Does having a router affect me in anyway?

**jeffers**

The router could have an inbuilt firewall.

What type of router is it?

Jeffers

**Tiango**

Erm its a LAN built for Wireless, i think it has a inbuilt firewall but i dont know how to turn it off

**jeffers**

What happens if you go to http://update.thematrixonline.com:7030/ ?

Jeffers

**Tiango**

If you are reading this page, you have successfully tested the connection to the station.sony.com patch servers

**phi**

It looks like you have an incorrect system setting (probably windows firewall)

Please post your ENTIRE MSINFO file (DXDIAG not so important for this problem) as explained here: Must read before posting: How to post your System/Network information (the post explains how to split the file up, or just email the whole thing to [email protected] and I'll check it out)

**Tiango**

I posted it in the 1st page didn't i?

**phi**

Last I checked the average size of the WHOLE file is 4 to 6 MB you posted less than 20KB