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Regarding recent Global Collect issues (1/19/09)
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Technical Support

Joined: Jun 3, 2008
Messages: 64
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There is currently an issue with our international billing system that was not resubscribing players who had used Global Collect to pay for their account for the month of January.  This is a known issue, and a fix for this should be implemented within the next 24 hours.  However, if you currently use our international billing system and require immediate assistance with resolving this issue, please contact the Technical and Billing Support department, and a Technical Support representative will assist you.


The Matrix Online » Top » Support Forums » Account and Billing Issues (Subscription and Password)
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