QuiDormit wrote:
Sorter wrote:I disagree with your assertion.....Actually we were all pretty much happy and content up until November when Rare got burned out and tried his New Approach, which tried to reinvent the wheel and change the game from a dynamic interactive one to a flat, static generic one (World of MatrixCraft). I understand he was burned out but rather than scale back his work to a reasonable level (which we would have been happy with for the most part), again he tried to fix something that wasn't really broken in the first place. And no, many of us didn't hate the storyline, had it run its course normally I think there would have been a nice payoff in the end. It just got cut off in the middle of it. I'm ambivalent about his dumping the storyline. I mean if we were to hire a dev, who would want to touch that mess now?So now we've gon from the frying pan into the fire. Now we have absolutely nothing....nada. And no we aren't whiney spoiled brats to begin with. Cause -> Effect. Things just don't happen for nothing.Go back to Pre-November, and look at any section of these forums and you'll see a very content player base, for the most part.I suppose our experiences were different. Also, I'm talking ingame as much as, if not more than, the forums. Maybe as a newer player the negative comments stuck out to me more, but I've been hearing about how bad SOE was for MxO and how they ruined the game since the first time I popped out of Uriah SW.
Sorter wrote:
I disagree with your assertion.....Actually we were all pretty much happy and content up until November when Rare got burned out and tried his New Approach, which tried to reinvent the wheel and change the game from a dynamic interactive one to a flat, static generic one (World of MatrixCraft). I understand he was burned out but rather than scale back his work to a reasonable level (which we would have been happy with for the most part), again he tried to fix something that wasn't really broken in the first place. And no, many of us didn't hate the storyline, had it run its course normally I think there would have been a nice payoff in the end. It just got cut off in the middle of it. I'm ambivalent about his dumping the storyline. I mean if we were to hire a dev, who would want to touch that mess now?So now we've gon from the frying pan into the fire. Now we have absolutely nothing....nada. And no we aren't whiney spoiled brats to begin with. Cause -> Effect. Things just don't happen for nothing.Go back to Pre-November, and look at any section of these forums and you'll see a very content player base, for the most part.
I disagree with your assertion.....Actually we were all pretty much happy and content up until November when Rare got burned out and tried his New Approach, which tried to reinvent the wheel and change the game from a dynamic interactive one to a flat, static generic one (World of MatrixCraft). I understand he was burned out but rather than scale back his work to a reasonable level (which we would have been happy with for the most part), again he tried to fix something that wasn't really broken in the first place. And no, many of us didn't hate the storyline, had it run its course normally I think there would have been a nice payoff in the end. It just got cut off in the middle of it. I'm ambivalent about his dumping the storyline. I mean if we were to hire a dev, who would want to touch that mess now?
So now we've gon from the frying pan into the fire. Now we have absolutely nothing....nada. And no we aren't whiney spoiled brats to begin with. Cause -> Effect. Things just don't happen for nothing.
Go back to Pre-November, and look at any section of these forums and you'll see a very content player base, for the most part.
I suppose our experiences were different. Also, I'm talking ingame as much as, if not more than, the forums. Maybe as a newer player the negative comments stuck out to me more, but I've been hearing about how bad SOE was for MxO and how they ruined the game since the first time I popped out of Uriah SW.
They were crying wolf, they did it too many times but now the wolf is really at the door. I'm sorry you got that from others ingame. I have been fortunate not to hear much of that sort of sentiment, aside from an occasional, random snide comment while people are just shooting the breeze or whatever.
Fen wrote:I'm getting sick of this attitude that we should be THANKING them for just keeping MxO alive. It's that attitude that enables a company to get away with the crap that SOE gets away with. I don't need to thank them, my money does that for me. You people act like SOE is doing some kind of favor... I mean, you do realize that you're paying for this service, right?There are no more whiners in this business than there is in any other. You only get to SEE the whiners because of the forums. If you've ever worked in any kind of customer service, be it food & beverage, fast food, hospitality, car repair, anything... you have upset customers. And what do you do with an upset customer (assuming you're a decent employee and not just a waste of flesh)? You try to turn their poor experience around to become a good, memorable experience. Why should the MMO business be any different? As customers, we're constantly given the "You'll get nothing and you'll like it!" attitude, and we put up with it. What has SOE done to try to make our experience a good one?I appreciate that. I really truly do. I also agree with a lot of what you've said, but...There are a lot of people who still pay monthly for this game that haven't been satisfied by the product they've received in years. That is the attitude that that enables a company to get away with the crap that SOE gets away with. People who whine* and moan and still pay their subscriptions month after month after month. Those who are thanking SOE for just keeping MxO alive are enabling a trend that has already long since been established.If I'm not satisfied with a product, I stop paying for it. If I really liked that product, I am generally inclined to write a letter to explain why I wasn't satisfied and why I stopped paying.
Fen wrote:
I'm getting sick of this attitude that we should be THANKING them for just keeping MxO alive. It's that attitude that enables a company to get away with the crap that SOE gets away with. I don't need to thank them, my money does that for me. You people act like SOE is doing some kind of favor... I mean, you do realize that you're paying for this service, right?There are no more whiners in this business than there is in any other. You only get to SEE the whiners because of the forums. If you've ever worked in any kind of customer service, be it food & beverage, fast food, hospitality, car repair, anything... you have upset customers. And what do you do with an upset customer (assuming you're a decent employee and not just a waste of flesh)? You try to turn their poor experience around to become a good, memorable experience. Why should the MMO business be any different? As customers, we're constantly given the "You'll get nothing and you'll like it!" attitude, and we put up with it. What has SOE done to try to make our experience a good one?
I'm getting sick of this attitude that we should be THANKING them for just keeping MxO alive. It's that attitude that enables a company to get away with the crap that SOE gets away with. I don't need to thank them, my money does that for me. You people act like SOE is doing some kind of favor... I mean, you do realize that you're paying for this service, right?
There are no more whiners in this business than there is in any other. You only get to SEE the whiners because of the forums. If you've ever worked in any kind of customer service, be it food & beverage, fast food, hospitality, car repair, anything... you have upset customers. And what do you do with an upset customer (assuming you're a decent employee and not just a waste of flesh)? You try to turn their poor experience around to become a good, memorable experience. Why should the MMO business be any different? As customers, we're constantly given the "You'll get nothing and you'll like it!" attitude, and we put up with it. What has SOE done to try to make our experience a good one?
I appreciate that. I really truly do. I also agree with a lot of what you've said, but...
There are a lot of people who still pay monthly for this game that haven't been satisfied by the product they've received in years. That is the attitude that that enables a company to get away with the crap that SOE gets away with. People who whine* and moan and still pay their subscriptions month after month after month. Those who are thanking SOE for just keeping MxO alive are enabling a trend that has already long since been established.
If I'm not satisfied with a product, I stop paying for it. If I really liked that product, I am generally inclined to write a letter to explain why I wasn't satisfied and why I stopped paying.
Unfortunately, while I could cancel my subscription (something I come closer to everyday), it's not like I can go and play the other Matrix MMO.
The point I was trying to make is that if I didn't like something I paid for, I'd stop paying for it. Even if it was something I enjoyed / wanted / thought was useful. If I think something is that bad, it's not worth it to me.
Now I am far from advocating for you to quit because I <3 you dude, and you know that. I was just using it to drive my point that it's not just the people who are thankful that we still have something, but it's also the people who complain but still pay. I guess I am in a roundabout way saying that we're all to blame is all.
