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Jacked Out

Joined: Dec 28, 2006
Messages: 636
Offline

Yeah, been having this problem since last night around 6 PM MST, sent a CCR and Supprt E-Mail and haven't heard back yet. Anyway someone can unlock my account so I can please play the game? SMILEY Super thankies.


Jacked Out

Joined: Dec 28, 2006
Messages: 636
Offline

/bump


Vindicator

Joined: Aug 1, 2006
Messages: 3144
Location: New Zealand
Offline

If this hasn't been fixed yet you probably need to /ccr it or something. 

http://www.station.sony.com/support/

phi


Systemic Anomaly

Joined: Aug 18, 2005
Messages: 3393
Location: [SERVER]Recursion [FACTION]Kings of Never [REAL]Systems Administrator
Offline

you will need to ccr it. include your account name, RSI name and server.



Jacked Out

Joined: Dec 28, 2006
Messages: 636
Offline

Couldn't use the /ccr function, as I'm not in game, but I did send three e-mail support requests (As suggested) and have not recieved any information, updates, or anything regarding my account in the last three days. Would be nice to at least get a 'We're still working on it' to note that they're actually doing something to correct the error.

[Just upset I haven't been able to use my account in the last three days. Please speed things along, paying customer ftw]



Technical Support

Joined: Mar 21, 2007
Messages: 33
Offline

I have put a post up that if you get account or character in use error. You need to PM me your station name, server, character and last 4 of the card for verification. Just a reminder please remember that I am only in the office monday through friday from 10:00 AM PST to 7:00 PM PST. I do try to get this fixed as quickly as I can though when I do receive a PM.

 
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