Please be advised that SOE phone support and in-game support will be unavailable this Friday, December 12^th.  Phone support will resume at 10:00am Monday, December 15^th.  In-game support will be available during their normal business hours however response times may be delayed, response times will resume to normal on Saturday December 13^th.  Chat and email support will be available normal business hours on Friday December 12^th. We apologize for any inconvenience this might cause.