Well my two theories are that either it's just taking time to get all of the accounts flagged (I've heard of this kind of thing happening before) or something went wrong, either way chat support sony (if they are open) or open a ticket and you should get your gametime...

Alright, I got a pm from Virrago saying to call customer support. Pick MxO and Account Billing. They told me that the free trial isn't automatically going into effect for some reason. Everyone with the problem has to call 1-858-537-0898 to get cleared up, they will submit a support ticket on your behalf and then they should fix your problem within the day

Outlaw wrote:

Alright, I got a pm from Virrago saying to call customer support. Pick MxO and Account Billing. They told me that the free trial isn't automatically going into effect for some reason. Everyone with the problem has to call 1-858-537-0898 to get cleared up, they will submit a support ticket on your behalf and then they should fix your problem within the day

Well that isn't helpful as i live in the UK and it would cost me a fortune to make a call like that.

Mona wrote:

Outlaw wrote:

Alright, I got a pm from Virrago saying to call customer support. Pick MxO and Account Billing. They told me that the free trial isn't automatically going into effect for some reason. Everyone with the problem has to call 1-858-537-0898 to get cleared up, they will submit a support ticket on your behalf and then they should fix your problem within the day

Well that isn't helpful as i live in the UK and it would cost me a fortune to make a call like that.

You can also use the Live Chat instead of calling. Click here and then click the Chat support tab.

Virrago wrote:

Mona wrote:

Outlaw wrote:

Alright, I got a pm from Virrago saying to call customer support. Pick MxO and Account Billing. They told me that the free trial isn't automatically going into effect for some reason. Everyone with the problem has to call 1-858-537-0898 to get cleared up, they will submit a support ticket on your behalf and then they should fix your problem within the day

Well that isn't helpful as i live in the UK and it would cost me a fortune to make a call like that.

You can also use the Live Chat instead of calling. Click here and then click the Chat support tab.

 

Thanking you very kindly <3

Last time I checked chat though they were performing maintenance to it or something...

null

Virrago wrote:

Mona wrote:

Outlaw wrote:

Alright, I got a pm from Virrago saying to call customer support. Pick MxO and Account Billing. They told me that the free trial isn't automatically going into effect for some reason. Everyone with the problem has to call 1-858-537-0898 to get cleared up, they will submit a support ticket on your behalf and then they should fix your problem within the day

Well that isn't helpful as i live in the UK and it would cost me a fortune to make a call like that.

You can also use the Live Chat instead of calling. Click here and then click the Chat support tab.

 

Woo SWG here I come, pirates aswell. Maybe even everquest out of curiosity

Thanks Virrago