Machine Rebooting

Merzi

I am getting about sick of this game rebooting my machine when I exit.. what the hell is going with that ? This is an issue that needs to be resolved...

**Trikraft**

First, can you post all the info requested in this
thread:
http://mxoboards.station.sony.com/matrix/board/message?board.id=techsupport&message.id=37.

(Couldn't get the hyperlink to work, meh..)

Second, post your system specs, including the wattage of your power
supply, because I doubt the game itself is your problem. When a
graphics intense program is run, it often sucks a lot of power out of
the supply. Inadequate voltages going to the mainboard can cause
reboots. Something to ponder.

Message Edited by Trikraft on 10-04-2005 05:06 AM
Message edited by Trikraft on 10/04/2005 01:07:00.

**Raijinn**

Hello

Can you please read the thread titled "Must read before posting: How to post your System/Network information ." then using it as a guideline reply to this post with your system information. Doing this will enable us to better assist you in troubleshooting the issue.

Merzi

MSINFO32

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer VIAK8T
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 15 Model 12 Stepping 0 AuthenticAMD ~2043 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 2/14/2005
SMBIOS Version 2.3
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-215 SMILEY "
Total Physical Memory 1,024.00 MB
Available Physical Memory 740.61 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.65 GB

DXDiag

------------------
System Information
------------------

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
           Language: English (Regional Setting: English)
System Manufacturer: VIAK8T
       System Model: AWRDACPI
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: AMD Athlon(tm) 64 Processor 3000+, MMX, 3DNow, ~2.0GHz
             Memory: 1022MB RAM
          Page File: 146MB used, 1545MB available
        Windows Dir: D:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

---------------
Display Devices
---------------

       Card name: NVIDIA GeForce FX 5700
     Manufacturer: NVIDIA
        Chip type: GeForce FX 5700
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0342&SUBSYS_814F1043&REV_A1
   Display Memory: 256.0 MB
     Current Mode: 1280 x 1024 (32 bit) (75Hz)
          Monitor: ViewSonic A91f+
Monitor Max Res: 1792,1344
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0010.7772 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 6/15/2005 19:20:00, 3896320 bytes
      WHQL Logo'd: No
WHQL Date Stamp: None
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 6/15/2005 19:20:00, 3200256 bytes
Device Identifier: {D7B71E3E-4002-11CF-AF6D-45A100C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0342
        SubSys ID: 0x814F1043
      Revision ID: 0x00A1
      Revision ID: 0x00A1

       Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

-------------
Sound Devices
-------------

           Description: SB Live! Audio [B400]
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80641102&REV_07
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ctaud2k.sys
         Driver Version: 5.12.0001.0252 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/19/2002 12:47:52, 837548 bytes
            Other Files:
        Driver Provider: Creative
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 4000, 191999
Static/Strm HW Mix Bufs: 32, 30
Static/Strm HW 3D Bufs: 32, 30
              HW Memory: 0
       Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK

I have run all kinds of diagnostics on my machine and have found nothing wrong.. I even re-installed MxO and still have the problem..

**Trikraft**

Four things to check first.

1.) Update your video drivers. You can use this link here to
download the NVidia Forceware Drivers:
NVidia Forceware.

2.) Update your sound card drivers. You can use this link here to
download the newest Creative audio drivers:
Creative
Soundblaster Drivers.

3.) Update your motherboard chipset drivers. You can download the
motherboard specific drivers from your motherboard manufacturer's
website, or you can get the generic VIA drivers here.

4.) Can you post specifics about your power supply's capacity (300
watt, 400 watt, model, brand, etc.), sometimes a power supply that is
insufficient for the power needs of the computer can cause reboots.

Merzi

Cooler Master RS450ACLX Real Power Silent 450watt ATX Power Supply - RS-450-ACLX

**Trikraft**

Your power supply appears sufficient in both capacity and quality, so I
doubt this is the problem unless it is defective. Have you
updated everything above, and if so is this still occuring?

**LtCmdr_Tsusai**

does a bluescreen flicker before it restarts?

if so you can boot up in a way to make it pause on those machine errors, and i can diagnose it from there

**Fickey**

Trikraft wrote:
Your power supply appears sufficient in both capacity and quality, so I doubt this is the problem unless it is defective. Have you updated everything above, and if so is this still occuring?

Hey, it can happen...today at school I was switching an old power supply for a new one, when I went to test the new one nothing worked...the thing was toast right out of the box...but that doesent happen often SMILEY

Merzi

[quote]does a bluescreen flicker before it restarts?
if so you can boot up in a way to make it pause on those machine errors, and i can diagnose it from there[/quote]

when exiting, the game appears to be shutting down properly, I get to see desktop for about 1/2 sec's then the reboot happens.. no blue screen of death, no error mssg, nothing... And as to the question of my PS being bad.. it had occured to me, but since I have played many other games and this is the only 1 that it happens on, I can safely say that this is not the case... I can replace this 1 with an older 500w PS I have to test, but I have the feeling it will still happen..

Message Edited by Merzi on 10-11-2005 06:41 PM

Message Edited by Merzi on 10-11-2005 06:42 PM
Message edited by Merzi on 10/11/2005 17:42:56.

TSR-RonC

Merzi,

Could you post the rest of the requested system information please? Thanks.