Charecter creation clicth o.o;

Nariko1 · 06/02/2008 17:58:19

ok I try and make my character, I pick his stats what ever, his look, I type in his handle, and name, and back ground. Then I click accept. Then it says "Please tpe in a handle and name." o.O Then, it freezes, sits there for a minut, and crashes. >________< Any help? Sorry if this is in the wrong Forum. SMILEY

Nariko1

/bump <.>

**phi**

I refer you to the following from this thread: *** Read before posting ***

"Posting the appropriate information will assist us, as well as your fellow posters, in assisting you. Either a tech moderator of this message board or one of your fellow players will then answer your post. Keep in mind that the moderators work from the bottom to the top of the message boards. So *BUMPING* a post puts that post at the end of the line and is not allowed. Please remember there is no guaranteed response here. However, quite frequently, many players with tech knowledge help out here as well. Please try to be patient and keep your comments to one thread regarding technical problems."

**phi**

a few things:
Do you take very long filling out the details ad picking your RSI? If you take too long the connection can time out.
When you say it crashes... what exactly happens? MxO crashes back to your desktop, your PC blue-screens?
What version of windows are you running?

Nariko1

Sorry <_> And the first time I did it, I wrote a long thing in my background. Second time, I just typed in what was required and still said I didnt't type it in. It freezes on that one screen and I can't minimize back to my desktop, so I have to restart. I run xp, have a good internet connection, I met all of the system requirements. And there seems to be no graphics issues so I don't think it's that. Thanks for the respond.

**phi**

The problem could be your firewall.
Do you have any firewall software installed, such as Symantec Internet security/ Sygate Personal Firewall/ Zone Alarm ?
If you do, make sure your windows firewall is off (START > Control Panel > Windows Firewall) so that they don't clash. You should only have one firewall running.

This issue has never had a hard and fast fix... The two things that seem to fix it are:

Make sure MxO has full firewall access on our system according to THESE DETAILS
If that doesn't fix it then you need to run a FULL SYSTEM CHECK (it is a two stage process so follow the instructions carefully)

Both of these informative posts and more can be found here: Informative Posts - Please Read! (Updated: 05-26-08)

Nariko1

yay! The full system check worked. Thanks for the help, man! SMILEY

**phi**

glad to help. SMILEY

**TSR-KenC**

Glad everything worked out for you!

And also, I'm Ken C, the new Tech Support Rep in charge of watching over the MXO forums and reporting any problems as well as providing assistance.

I'll always be checking the forums, but an easy way to get my attention is just send me a PM.

TonicLove

well hello there

^^