Vista Issues with The Matrix Online.

**Renesis13B**

Been running sp1 for a month now and all the bugs are still there.

**Silenci0**

This hotfix solved problems in other applications that looked similar to the ones in MxO. It's too bad that it doesn't improve the expirience in Megacity.

**MXOWinterMute**

I won't even begin to describe the Vista issues I've encountered outside of MXO...but I can confirm that I've been running SP1 for 3 weeks with no real change to MXO's appearance or performance. A video upgrade fixed most of my Dali-esque problems, though. The rest is neither better nor worse.

Hey moderator: would it be too off-topic if we created a new forum called "Vista Tips" (not to be confused with "issues" SMILEY ? It might be a good place for us to compare notes on performance tweaks, without flooding this discussion on the face shadowing/texturing/etc. problems...

Kuroidoragon · 03/20/2008 03:47:44

Ok it appear Service Pack 1 has or is causeing more issue for myself & I am sure others below is a list of old & new problems

1 - Upon Loging in when you are typing in the username & password instead of getting keyclicks as you type its continuosly doing so even after you have finished entering in you detials to log in

2 - I cant play the MXO cinematics when I upload myself to a hardline even when updateing to latest Macromedia flashplayer

3 - When i get killed (EVERYTIME) I get dumped back to desktop after hitting reconstruct then I cant log back in because character is still in use - (NEW)

4 - On 2 occasions upon going to a HL the screen is just black and stays black but things are still clickable you have to ALT+TAB out then back in for it to sort itself - (NEW)

5 - People still appearing fuzzy & dotted like is still there but not as much

(please patch these problems or at least give us a update as to how you are progressing towards fixing them)

**MXOWinterMute** · 03/20/2008 17:27:35

Hrm...

1) has been explained pretty well here:

http://forums.station.sony.com/mxo/..._id=36300021674

and here:

http://forums.station.sony.com/mxo/..._id=36300021407

2) Cinematics stopped working for me a long time ago (in XP), and I've never bothered to try again to see if they work. If someone says I should check one out, I Google for it. :-/

3) I've only just started to get dumped to desktop in Vista. However, the character still in use is a different issue, usually from trying to get back in before the system realizes you left (it still thinks you're there for a few minutes because--I'm guessing--it can't update every user's status 100% in realtime)

4) The video layer going black is an ongoing problem--including the Alt-Tab bit--already posted here

5) As is this one

As far as I can tell, none of these specifically relates to Vista SP1. Some (like #5) are Vista-specific.

...

I will take back my earlier statement: one thing I did notice with SP1 is that now Vista sees all 4GB of my RAM: my mobo supported it, but in the past Vista only saw 2.5 of it...

Kuroidoragon

Hmm yes all of my 4 gig also shows now but does it still only run at that slown down speed DDR333 instead of 400?

Havocide

Well seems my new laptop, preloaded with vista, has no problems with MXO so far. Ive installed it, loaded fine. play on full settings, and can take screenshots.

**MXOWinterMute**

You lucky devil!

Would you be willing to share your specs? Include whether the machine came with SP1 or if you're running SP1 now?

It'd be much appreciated. Thanks!

Havocide

MXOWinterMute wrote:

You lucky devil!
Would you be willing to share your specs? Include whether the machine came with SP1 or if you're running SP1 now?
It'd be much appreciated. Thanks!

I can through up the Dxdiag if that helps?

I even got planetside to work.

**MXOWinterMute**

Unless one of the bigger brains around here (Phi?) suggests it, you don't have to do that AFAIC.

I'm more curious about the guts and the OS: Your RAM, Video, if it's Vista SP1 (and if so, if it came shipped like that to you, or you put SP1 on yourself)....that kind of thing.

Whatever you wish to post, knock yourself out! I'm looking forward to seeing what you've got (and comparing notes)

Havocide · 03/31/2008 17:16:27

Havent put Service pack one onto it yet. Below is the spec (best as i could find on the website) Its a nice little beast

Full specification

Processor Type     Intel Core 2 Duo T5250
Processor speed     (1.50 GHz, 667 MHz FSB, 2 MB Cache)
Memory Size     2 GB MB
Memory Type     DDR 2
Hard Drive Capacity     160 GB
Optical Drives     HD DVD-ROM/DVD SuperMulti
CD-ROM Speed     24 x
CD-RW Speed.     10 x
DVD-ROM Speed     8 x
DVD-RW Speed     4 x
Floppy Disk Drive     NO
Screen Size/Type     17" WXGA+ TruBrite
Graphics Card Type     ATI RADEON HD2600     T
Graphics Memory     1023MB HYPER 256MB DEDICATED MB
TV-out     NO
Sound Type     16 bit stereo Integrated
Modem Type     56k
Wireless Enabled     YES
No. of USB Connections     6
No. of Firewire Connections     1
Infrared Port Included     NO
Other Interfaces     WEBCAM, 5 IN 1 CARD READER
Battery Type     Lithium Ion
Software Titles Included     Norton Int Security 2007
Weight     3.2 kg     This is the weight of the appliance in KG
Height     288 mm
Width     399 mm
Depth     46.5 mm
Colour     Onyx Blue/Silver

**phi** · 03/31/2008 16:59:40

a few notes...

Under SP1 network file transfer and security is faster and more streamlined.
All the graphical bugs in MxO are still there, telling us that it's a problem with the game's render engine.
The launcher audio is still bugged (clicks and beeps play one after the other in a single channel instead of overlapping or cutting each other off.) So the noises keep going a lot longer than they should.
SP1 didn't make anything worse. It made a big difference to the stability and performance of Vista itself, but MxO is unchanged.

Can SOE open an office in Australia so they can hire me? SMILEY

If any of the above problems didn't exist on your Vista but do after SP1, it's because SP1 included a bunch of video and audio drivers. Your previous drivers were not designed for vista and were still doing things XP style. (Less efficient on the processing speed... pity the new ones don't work properly with MxO)

Cinematics have two problems, one is Vista related the other isn't.
Vista and DirectX 10 have changed the draw surface metrics (the same change that has caused the "blank screenshots with AA turned on" problem) which means that sometimes you will hear the audio with no picture. If nothing happens at all chances are the movie is still streaming (the cinematics are 13 or so MB with the older ones being up to 60MB in size). They take a little while to download and they only play online ingame.

My post in THIS THREAD explains most of these issues. I can't say it enough to the people saying they are upgrading to the latest Flashplayer... Mxo uses WINDOWS MEDIA PLAYER not flash.

Kuroidoragon... A lot of your new problems are caused by your updated Video and Audio drivers. If you were getting better perofrmance before SP1 I sugest you uninstall your audio and video drivers, use DriverCleaner Pro to remove the rest then install an older version of the drivers.

MXOWinterMute... The "character in use" issue used to be a lot worse in the very early days. Then the devs made the time-out much shorter. If the server doesn't hear from your machine for 5 minutes it logs you out (unless it gets buged)... it used to be 20 to 30 minutes. IF it wasn't capable of updating everyone's status in real-time how would fighting work? SMILEY

Havocide... What version of Vista are you running (just the first section of DXDIAG or MSINFO should do)?

Havocide

------------------
System Information
------------------
Time of this report: 4/1/2008, 01:10:46
Machine name: HAVOCIDE-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071023-1545)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite P200
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz (2 CPUs), ~1.7GHz
Memory: 2046MB RAM
Page File: 1371MB used, 2939MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

**MXOWinterMute**

That is impressive, Havocide: a Duo at 1.5 GHz running Vista pretty well. I blame that hefty cache of yours--that was a good pick.

Phi, I remember those "good old days"--it was pretty awful. I thought I'd add that the last time we had connection drops I noticed that SOE added some sort of reacquire ability in the background: before I'd get dropped, I'd at least thrash through a few "connection reestablished!" messages.

The disconnect bug was a baddie, too: I can remember watching my Buddy List wink on and off as people came and went...

I've been wrangling the crash-to-desktop problem in Vista, and it really does seem to go away when I stop the Prefetch service. I'd half a mind to blame Windows Update/Background Intelligent Transfer exclusively, but it appears I can leave those on and not CTD....so long as Prefetch isn't trying to thrash while I'm gaming.

Havocide

Have you tired running MxO from a different compatibility mode?

Right clikc icon > Properties > Compatability tab > Choose a operating software.