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A 5 month old question!
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Jacked Out

Joined: Oct 3, 2005
Messages: 672
Location: Germany
Offline

Hello...... I have a question, can I get a answer?

A answer why my crew was deletet after a patch?

I had send a ccr...... this is 5 months ago..... I had asked several times what the tech team know about that problem and the answer was everytime "Thanks that you had opened this question again we are working on it."

I just only want to know what had happend to my crew and if you can give me my crew back?


I hope I can get an answer before this question gets his first year annual....... -.-

Support on this one =
phi


Systemic Anomaly

Joined: Aug 18, 2005
Messages: 3393
Location: [SERVER]Recursion [FACTION]Kings of Never [REAL]Systems Administrator
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This looks like the good-old Faction bug.

Your best bet to get this fixed is with a /ccr in game (TSRs here can't do anything to the live game database)




Jacked Out

Joined: Oct 3, 2005
Messages: 672
Location: Germany
Offline

This ccr is 5 months old....... and no answer and no change on this.......


Systemic Anomaly

Joined: Aug 19, 2005
Messages: 3804
Location: UK
Offline

Are you doing it through the ingame system or help.station.sony.com?

Make sure you do it through the ingame system.

Jeffers



Jacked Out

Joined: Oct 3, 2005
Messages: 672
Location: Germany
Offline

I had written it ingame.... yeah.... and I had written this error 5 or 10 times and I had got everytime the same answer "We are realy sry to hear about that we will send this to our Team so that they can look into it...."
What happens after that?
Delete Button?
I Dont know, it is a shame that this questioon is 5 months old!

Where is the nesxt CSR Member here? I want to know what you do with question? Is it realy in work or do you send me everytime a standart answer and delete my question?


Jacked Out

Joined: Mar 21, 2006
Messages: 322
Offline

Unfortunately, this is not a Tech Suppot problem.  Please keep your posts here on topic.


Jacked Out

Joined: Oct 3, 2005
Messages: 672
Location: Germany
Offline

When this isnt an tech support problem and Iam not getting realy help with an /ccr...... where can I also ask or where can I get informations about my crew?

I mean, Im waiting since 5 months..... since Update 44 was pushed live on Thursday, May 25th, 2006...... I am getting only excuses for the troubles I have and that that it will send to someone who can repair it.........


Jacked Out

Joined: Mar 21, 2006
Messages: 322
Offline

The only people who can assist you with in game issues are the in game CSRs available through the /ccr command.  Tech support cannot assist you with this.  Locking the thread, as it is off topic.
 
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