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Answer from SOE on Trial in other games
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Systemic Anomaly

Joined: Aug 19, 2005
Messages: 1973
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Okay, my factionmates and I have been bugging soe and we got some answers.

1.) You need to download the station launcher to get the other games.

2.) SOE is working to upgrade everyone's account to a station access pass. However, its taking a while. They should all be activated within the next couple days.

3.) Pirates of the Burning Sea and PlanetSide are NOT going to be available to us. We WILL have access to EQ, EQ II, and SWG.

4.) The Access should start soon, and it will run for 60 days.

We got this from a phone conversation, an email, and a live chat.

Here is the live chat:

Initial Question: Hi, MXO players were supposed to get the station access pass for us to try out new games since MXO is closing. It seems that on the station launcher I have EQ and EQII, and possibly SWG but not pirates or planetside, or vanguard. I had a few questions regaurding this whole thing.

TSR Joseph H.: Hi, my name is TSR Joseph H.. Please allow me a few moments to read your question.
 Mercio: Sorry you're probably dealing with this question alot.
TSR Joseph H.: they have not unlocked everything yet, but Pirates and Planet side are not going to be available
 Mercio: Okay
 Mercio: Any reason why not?
 Mercio: Or is that just what they decided to give us?
***He went afk for 10 minutes here in the middle of our conversation***

 Mercio: Still here?
 Mercio: Hello?
 Mercio: I have another question if you can come back.
***Still another 4 minutes later***

TSR Joseph H.: one moment

***Two minutes later***
TSR Joseph H.: and what is the question?
 Mercio: I recently (like two days ago) did the trial for SWG to download the game
 Mercio: could you tell me if swg is still on the trial, or if I'm on the full trial
 Mercio: full game*
TSR Joseph H.: full game and all the expansions also
 Mercio: Okay great. And so I will have the station access (atleast for SWG, EQ, and EQII) for 2 months?
TSR Joseph H.: yes
TSR Joseph H.: 60 days
 Mercio: Okay that'll do it. Thanks for your time, Joseph.


Message edited by Mercio on 06/04/2009 19:18:05.



Development

Joined: Aug 15, 2005
Messages: 1539
Location: The Oyster Bed
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Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.




Mainframe Invader

Joined: Dec 19, 2006
Messages: 1167
Location: The wilderness
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No Pirates OR Planetside?

Then it's not really a Station pass...




Femme Fatale

Joined: Aug 15, 2005
Messages: 4252
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Walrus wrote:

Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.

i want! SMILEY




Systemic Anomaly

Joined: Aug 19, 2005
Messages: 1973
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Walrus wrote:

Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.


No Problem, Walrus!




Matriculated Mind

Joined: Oct 17, 2007
Messages: 203
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do we still have to pay for july of mxo my account info says next billing date is july 1st




Systemic Anomaly

Joined: Aug 22, 2005
Messages: 3275
Location: Lost in La Mancha
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Pirates is offering a 14 day trial btw, which I havent noticed before.  While fishing around on the SOE sites its on the banner ad in some places.  I signed up for the trial which I might play around with after July 31st.

I'm kinda sad Pirates and PS wont be available, those were the two that I was considering checking out SMILEY




Systemic Anomaly

Joined: Aug 22, 2005
Messages: 3275
Location: Lost in La Mancha
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ChloeAnn wrote:

Walrus wrote:

Thanks for posting that, Mercio.

FYI: Full accounts for Free Realms are also included in the 60 day trials for MxO subscribers.

i want!




Transcendent

Joined: Mar 9, 2007
Messages: 1825
Location: Eshean West
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Perhaps PS and Pirates are next up on the chopping block lol

Unfortunately I still don't have access. I'm guessing they underestimated how many people would resub to see the game end. Probably thought they'd only have to go in and work magic on 50 accounts, and suddenly they have to deal with a few hundred.




Veteran

Joined: Oct 3, 2005
Messages: 17
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it looks like Joseph H is a one man army today i was in support with him just and nice to see someone posted about it SMILEY



Vindicator

Joined: Aug 15, 2005
Messages: 5444
Location: In Exilium
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One of my former MxO-playing friends is currently playing Pirates, and I was hoping to join him for a little while and check it out.

Is there an official reason as to why we're not going to be given access to that or Planetside...?

 

- Void




Systemic Anomaly

Joined: Aug 16, 2005
Messages: 11597
Location: New Zion
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Null


Message edited by PBlade on 06/03/2009 19:15:15.



MC Photographer

Joined: Aug 15, 2005
Messages: 2226
Location: Syntax
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Seeing as how FR launches from it's own website and, to my knowledge, isn't even compatible with the Station Launcher how does one go about getting their FR account upgraded to a full members account with this.. compensation we're receving?




Vindicator

Joined: Aug 16, 2005
Messages: 763
Location: Pittsburgh, PA
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I don't know what just happened but I just lost my Matrix Online Subscription...I can't log in through Station Launcher or stand alone MxO client




Matriculated Mind

Joined: Sep 24, 2007
Messages: 476
Location: Syntax Server Faction: Winter Brood Organization: EPN Neurokinetic Level: 50
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Shinryu wrote:

Seeing as how FR launches from it's own website and, to my knowledge, isn't even compatible with the Station Launcher how does one go about getting their FR account upgraded to a full members account with this.. compensation we're receving?


use the same account info as mxo to sign in?


 
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