Patch system error (result code -15) A required file is missing

**byond**

NeoVII wrote:

machete wrote:
The error has crept back into the wild. I went to patch my client after the winter holiday and have recieved this error once more. If I use the Station Launcher it doesnt come up, just like last time this happened. This is happening both on my laptop at work and my desktop at home.

Ditto.

Me too. SMILEY Starting to see this missing file is taking large effect on the game now. Missions are really bugd. Combat. Npcs. etc, etc.

**LtCmdr_Tsusai**

The file that is missing has nothing to do with it. It deals with file recovery.

The launcher tries to communicate with the web/patch servers but it can't find "recoverycf.zcf"

(The joys of log files ^^)

**machete**

Aha good find Tsusai, just hope a hotfix is in our near future.

**Villemar_MxO**

This patch error is really getting annoying.

**machete**

This issue has gotten so bad TWO, count them, TWO threads now exist because of it, and NO RESPONSE FROM ANYONE WITHIN SOE as to when and if this will be resolved....

/tapfoot

**Virrago**

I get the same error when I launch the game, but it isn't stopping me from getting in game. Is it stopping you?

Croesis

My guess is it'll get fixed tomorrow with the server maintenance. If not, then I'll start to think about being even slightly bothered by it.

**Villemar_MxO** · 01/28/2009 16:49:00

Never mind, whatever. Do what you want.

**LtCmdr_Tsusai** · 01/28/2009 19:23:30

Virrago wrote:

I get the same error when I launch the game, but it isn't stopping me from getting in game. Is it stopping you?

You probably already know, but here's the log. Broke up the URL so the forums wouldn't shorten it.

2009.01.28.21.19.10.476 [2936]: CPatchManager::DownloadFromURL: URL="http:// patch.thematrixonline.com:7030/ postfix/ recoverycf.zcf?rq=9360f004edb311dd96bb001bfc59c4c5", expLen=-1, local="C:\Program Files\Monolith Productions\The Matrix Online\recoverycf.zcf", start=0, lenMax=-1, flushEvery=100000
2009.01.28.21.19.10.476 [2936]: InternetOpen default access type is (1): direct
2009.01.28.21.19.10.476 [2936]: Custom headers added (length=19):
Accept-Encoding: *

2009.01.28.21.19.10.586 [2936]: Status code: 404
2009.01.28.21.19.10.586 [2936]: HTTP Headers:
HTTP/1.1 404 Not Found

Server: Mathopd/SOE

Date: Thu, 29 Jan 2009 03:19:08 GMT

Content-Type: text/html

Content-Length: 110

2009.01.28.21.19.10.586 [2936]: Status text: Not Found

**Outlaw** · 01/28/2009 21:06:10

Virrago wrote:

I get the same error when I launch the game, but it isn't stopping me from getting in game. Is it stopping you?

yes u can still get in game but still the fact remains that users should not get it...things like that should not happen really in terms of patching and updating this far into MxO...to me that gives new users a sign saying "oh hey, this game seems broken and I just got it..." idk, i tend to think of it as a negative bug in trying to get good rep for MxO and new players to join...

**Strykre**

I get the error message too SMILEY

TonicLove

i get the error, but i can still get ingame

**Soulfire1**

I'm experiencing the same issue, and for some odd reason I can hear the music but get no other sounds...updated everything I could think of, defragged, yada yada yada. Bit of a bummer after having been away for so long only to come back for this, but hopefully we get a resolution soon. Good luck.

TsuNeko

Still exists but clicking ok lets you continue into the game. Is rather annoying though, makes you think something is wrong and if there is something wrong you will never know because the faux message is there anyways. Evil patcher must be laughing at us!