URGENT fix needed since latest update

Kuroidoragon · 04/03/2008 09:31:10

Ok since the latest update to the game why do all the textures vanish on everything when I bring up certain screens in game like inventory character statistics etc then return to normal when I close those screens?

This is a urgent priority fix that needs something done about it a bit sharpish because I cant view the stats on these screens when I bring them up neither can I see the damage on items or the stats on the items

This has occured since I have equiped Dragonskin Wrap then it all went FUBARD from there on

I have tried reinstalling GFX card drivers, restarting the game, screwing around with the ingame video settings nothing seems to fix it

so Please fix this bug urgently with a hotfix/patch

I would post a screen shot but there blank black screenshots because they still dont work either

**letsrock**

Hmm, I wonder if it's the graphic card you are using. I haven't had any trouble and I haven't heard anyone else say anything about this problem. good luck though

Kuroidoragon · 04/03/2008 09:48:04

Well I have not had this problem before the update...but anyway I am un-installing & re-installing the game see if that helps as I can not think of anything else to try

I am using a Sapphire HD3870 512mb with the latest 8.3 catlyst drivers

**CPT_Starschwar**

Are you running vista? If so, its a known issue.

**letsrock**

well if you are still having problems I suggest you contact live support and see if a TSR can help you. They might be able to nail down the problem.

Kuroidoragon · 04/03/2008 10:49:16

I have just re-installed and updated the game and no joy still same problem I have even taken my GFX card out of the P.C attacked it with a can of air put it back in and still the same

Are you running vista? If so, its a known issue.....Yes I am but I never had this problem before the latest update not like this anyway so I know its not vista even though it causes its own fair share of problems

http://img233.imageshack.us/img233/...eenshot0qv5.jpg

**CPT_Starschwar**

kou_urake wrote:

Are you running vista?

Kuroidoragon · 04/03/2008 10:56:25

Read up I have allready answerd that question and have even posted a screenshot

so how do I contact someone ingame to fix this problem?

**MxO-Insertion**

Kuroidoragon wrote:

Read up I have allready answerd that question and have even posted a screenshot

I understand you have frustration on the issue, but it may be in your best interest to be as polite as possible when responding to those who are trying to assist you.

-----

I recommend that you change your outerwear for your character -- I run vista, and one issue I have only affects my graphics (as seen in the screenshot you've posted) if a female RSI is wearing certain types of clothing. Typically dresses or open coats will affect my graphics while playing, although I know that opening my inventory will sometimes clear up the screen a bit for me to see what I'm doing or what may be causing the issue.

This being an issue as a result of update 59 may just be coincidental, if you have just acquire the coat seen in the screenshot and applied it.

**letsrock**

you can contact someone by doing /ccr ( if your in-game) then click on the support tab then click on live support or if your in the fourms you can click the link there for support. hopefully they can help you. good luck

Kuroidoragon · 04/03/2008 11:15:09

The Dress you see me wearing in the screen shot is not the item that I have newly equiped as that is the Widows Dress the item I mentioned was the Dragonskin wrap wich is in another slot and you can not see it

thx for the CCR thingy I have opened a ticket/sent email to ingame support explaining and pointing them to here

**CPT_Starschwar**

Sorry, didn't notice your reply there. But odds are this is just one of the many vista-specific issues, not something introduced in the patch.

Kuroidoragon · 04/03/2008 11:38:27

if its vista specific why did I not get this problem before the update ?

just seems a little strange to me that its decided to surface now after the latest update

okay this is wierd it is the dress shown in the screenshot I posted the Widows Dress that is causeing it even though it wasnt the item I put on when the problem happened.... so what MXO-Insertion said was right

so if the Widows Dress causes it does that mean the other 2 version's that look exactly the same (I think) called Spider GI & BlackWidow GI will they cause the same problem?

**phi**

The bug is Vista specific and only causes the textures to vanish when certain combinations of clothing are worn. If it hapens, change your outfit... it's been that way for months unfortunately.
Really... I don't care what SOE says, MxO Is not supported on Vista.

It works under XP but there are too many vista specific problems for it to be considered working on Vista.