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The Matrix Online » Top » Support Forums » Connection Issues (LaunchPad, Network, Router, Installation) Previous Topic  |  Next Topic
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Redpill

Joined: Aug 16, 2005
Messages: 4
Offline

I just began to play again on my new laptop. But whenever I try to logon it always stays at authenticating. But when I try to log on with my desktop I have no problems.


Folder of the Month

Joined: Sep 24, 2006
Messages: 683
Location: Folding @ Home MXO 56853
Offline

RichardX wrote:
I just began to play again on my new laptop. But whenever I try to logon it always stays at authenticating. But when I try to log on with my desktop I have no problems.

Vista or XP?

 

Are you and admin to your machine?

 

Are you running a firewall other than the windows firewall?

 

 




Redpill

Joined: Aug 16, 2005
Messages: 4
Offline

Im running it on Vista, I am an admin, and Im using Trend Micro Internet Security.


Folder of the Month

Joined: Sep 24, 2006
Messages: 683
Location: Folding @ Home MXO 56853
Offline

On Vista is UAC on or off? 

 

Is Trend running in learning mode?

 

Trend says its a two way firewall.. You will have to allow launcher and after each patch the new launcher through.

 

 


Message edited by Strykre on 07/21/2008 07:48:06.



Technical Support

Joined: Jun 3, 2008
Messages: 64
Offline

Strykre wrote:

On Vista is UAC on or off? 

 

Is Trend running in learning mode?

 

Trend says its a two way firewall.. You will have to allow launcher and after each patch the new launcher through.

 

 


Listen to this man! (at least I hope it's a man..)

The culprit is likely Vista UAC which you can try disabling or anything else acting as a firewall between you and the internet.

 
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