AfterWhoruNeo wrote:
Many thanks for your answer Raijin , btw. my account now works Another Question : i had subscribed at 1th June, but i was billed with subscription fees (so was that right, that subscribers after 1th June can play for free until the end ?).Another Question to the following part of the announcement :"with regards to the cessation of billing process for the eventual closure of The Matrix Online server"Does this means that eventual there is a chance that MxO still stays online? Sounds like the big resonanz of old players should make you thinking about a new solution ?
Many thanks for your answer Raijin , btw. my account now works
Another Question : i had subscribed at 1th June, but i was billed with subscription fees (so was that right, that subscribers after 1th June can play for free until the end ?).
Another Question to the following part of the announcement :
"with regards to the cessation of billing process for the eventual closure of The Matrix Online server"Does this means that eventual there is a chance that MxO still stays online? Sounds like the big resonanz of old players should make you thinking about a new solution ?
Yes, to play to the very end of the game, you had to be subscribed in some fashion by June 1st. If your subscription was up later in the month (IE June 20th) you will get refunded for June 20th for the matrix online, and you will still have access to MxO til the server shut down. If you weren't subscribed at all you won't be included.
what they mean by "eventual" is that it will happen. they are not going to keep the game open for free past the timeline specified. they used that word cause eventually they will close the servers, but it won't be right away.
Trayden wrote:
AfterWhoruNeo wrote:Many thanks for your answer Raijin , btw. my account now works Another Question : i had subscribed at 1th June, but i was billed with subscription fees (so was that right, that subscribers after 1th June can play for free until the end ?).Another Question to the following part of the announcement :"with regards to the cessation of billing process for the eventual closure of The Matrix Online server"Does this means that eventual there is a chance that MxO still stays online? Sounds like the big resonanz of old players should make you thinking about a new solution ?Yes, to play to the very end of the game, you had to be subscribed in some fashion by June 1st. If your subscription was up later in the month (IE June 20th) you will get refunded for June 20th for the matrix online, and you will still have access to MxO til the server shut down. If you weren't subscribed at all you won't be included. what they mean by "eventual" is that it will happen. they are not going to keep the game open for free past the timeline specified. they used that word cause eventually they will close the servers, but it won't be right away.
You pretty much nailed it there Trayden, fact is the July 31st date is still the firm date.
Okay, i understand what is meant...it is the official date, and we must expect that there the servers are down from the situation right now.
But there could be a possibilty that something changes, what nobody knows that something could happend to mxo. *sry for my bad english*.
Thanks guys! I'm glad I get one last taste of MxO.
Thanks Mr Raijinn.
You are a gentleman and a scholar.
On behalf of SOE, we wanted to thank our MxO community for their interest in joining their friends in the final days of The Matrix Online. We are happy to confirm that we were able to accommodate those that came back into MxO and re-subscribed between May 27th and June 4th. As part of this re-activation you will now be able to play through the end of the service on July 31, 2009. We’ve had some questions regarding subscription refunds for the folks that were able to reactivate their accounts during the timeframe listed above and wanted to address them. As with subscribers that were active at the time of the announcement, prorated refunds (from the June 1st cutoff date) will be processed for the accounts that subscribed between May 27th to June 4th. These refunds will be removed from the valid credit card on the account and if there is not a valid credit card on the account, we will initiate processing and mailing of a check to be received on or before October 2009. Additionally, these accounts are being extended the same trial offers that were extended to active MxO subscribers at the time the closure announcement was made. Station accounts that fall into the categories above will have full paid subscriber status to the following SOE massively-multiplayer online PC games at no cost between June 1, 2009 and July 31, 2009: Free Realms™, EverQuest®, EverQuest II®, and Star Wars Galaxies™. (Please understand that this play time cannot be used as a credit toward any subscription or membership, including a Station Account Access subscription.) We truly appreciate your loyalty to The Matrix Online and hope that you can find a new home in another SOE game.
On behalf of SOE, we wanted to thank our MxO community for their interest in joining their friends in the final days of The Matrix Online. We are happy to confirm that we were able to accommodate those that came back into MxO and re-subscribed between May 27th and June 4th. As part of this re-activation you will now be able to play through the end of the service on July 31, 2009.
We’ve had some questions regarding subscription refunds for the folks that were able to reactivate their accounts during the timeframe listed above and wanted to address them.
As with subscribers that were active at the time of the announcement, prorated refunds (from the June 1st cutoff date) will be processed for the accounts that subscribed between May 27th to June 4th. These refunds will be removed from the valid credit card on the account and if there is not a valid credit card on the account, we will initiate processing and mailing of a check to be received on or before October 2009.
Additionally, these accounts are being extended the same trial offers that were extended to active MxO subscribers at the time the closure announcement was made. Station accounts that fall into the categories above will have full paid subscriber status to the following SOE massively-multiplayer online PC games at no cost between June 1, 2009 and July 31, 2009: Free Realms™, EverQuest®, EverQuest II®, and Star Wars Galaxies™. (Please understand that this play time cannot be used as a credit toward any subscription or membership, including a Station Account Access subscription.)
We truly appreciate your loyalty to The Matrix Online and hope that you can find a new home in another SOE game.
Many Thanks for your statement Virrago.As i dont used a credit Card (Bank Transfer) i should get a mail i think.
Another Question i have : for players that want come back from now (to last jack-in in the matrix online) are they able to subscrib ? or is this complete disabled ?
