Folks,

If you lost your game settings including macros, UI settings, or hot keys try this out to solve the issue.

Go to the "C:\Program Files\Monolith Productions\The Matrix Online\Profiles" folder

Look for the folder with the old account name and the one with your Station name. Open up the old account folder and right click and copy the folder labeled with your character's name. After doing so open up the folder that's labeled with your Station name, right click and paste. After doing this you should have everything back the way it was pre-conversion.