EverQuest
EverQuest The Serpent's Spine
Champions: Return to Arms
EverQuest Online Adventures
EverQuest II
EverQuest II Kingdom of Sky
Frantix
GripShift
Field Commander
PlanetSide
Star Wars Galaxies
Untold Legends: Brotherhood of the Blade
Untold Legends Dark Kingdom
Untold Legends: The Warrior's Code
The Matrix Online
Infantry
Tanarus
Search
|
Recent Topics
|
Member Listing
|
Back to home page
Account Disabled??? help
Search inside this topic:
The Matrix Online
»
Top
»
Support Forums
»
General Technical Help and Questions
Previous Topic
|
Next Topic
Author
Message
01/10/2006 07:28:27
Subject:
Account Disabled??? help
Jermy
Jacked Out
Joined: Sep 6, 2005
Messages: 38
Location: Proxy/Syntax
Offline
My crew mate hasn't been able to sign in, keeps getting this message-->
http://i21.photobucket.com/albums/b252/jerm2012/Unbenannt2.jpg
He speaks german (little english), so I'm posting for him. Any suggestions on what to do??
01/10/2006 08:44:40
Subject:
Re: Account Disabled??? help
jeffers
Systemic Anomaly
Joined: Aug 19, 2005
Messages: 3804
Location: UK
Offline
Tell him to go
here
and log in and make sure that his billing information is correct and that there isn't a problem with it.
If there isn't an obvious problem then go
here
and use the live chat feature to find out what the problem is with his account and how it can be fixed. The live chat is open for 9 more hours today.
Jeffers
Your browser does not support iframes. Iframes are a requirement to see a user's signature.
01/11/2006 04:39:17
Subject:
Re: Account Disabled??? help
TSRCoryS
Jacked Out
Joined: Jan 10, 2006
Messages: 490
Offline
Actually, since he speaks German, he'll want to use
THIS
chat link.
The Matrix Online
»
Top
»
Support Forums
»
General Technical Help and Questions
Go to:
Select a forum
Top
-------------
News and Announcements
-------------
News and Announcements
Broadcast Depth
Live Events
Forum Guidelines
Support Forums
-------------
General Technical Help and Questions
Performance Issues (Video, Sound, Crashing)
Connection Issues (LaunchPad, Network, Router, Installation)
Account and Billing Issues (Subscription and Password)
Development Discussion
-------------
Update Notes
Update Discussion
Development Roundtable
Feedback Forums
-------------
Animation Feedback
User-Interface Feedback
Ability Feedback
Player Versus Environment Feedback
Player Versus Player Feedback
Items and Clothing Feedback
Community
-------------
General Discussion
Community News
Residual Self-Image
Redpill Rescue
Player Events
World Forums
-------------
Vector - Hostile
-------------
Crew and Faction Recruiting - Vector
Marketplace - Vector
World Discussion - Vector
Events - Vector
Next Renaissance - Vector
Recursion
-------------
Crew and Faction Recruiting - Recursion
Marketplace - Recursion
World Discussion - Recursion
Events - Recursion
Next Renaissance - Recursion
Syntax
-------------
Crew and Faction Recruiting - Syntax
Marketplace - Syntax
World Discussion - Syntax
Events - Syntax
Next Renaissance - Syntax
Gameplay Discussion
-------------
Missions and Storyline
Character Development
Districts, Neighborhoods, and Constructs
Player Versus Player
Abilities and Disciplines
-------------
Dojo - Operative Discussion
Command Line - Hacker Discussion
Loading Construct - Coder Discussion
Desert of the Real
-------------
SOE Discussion
Guides and FAQ's
The Lounge
-------------
Off-Topic Discussion
Matrix Universe
Next Renaissance
Forum Games
Archived Forums
-------------
Archive Construct
External Playtest Update Notes
External Playtest Discussion
Contact SOE
Legal & Copyright Notice
SOE Privacy Policy
SOE Terms of Service
Version 2.2.7.43
