Account converted August 18 but why does it still not show on station.sony.com?

Martek

Hello,

I've played MxO since beta. Played SWG since opening day.

I converted my MxO account on August 18 to my Station account (by clicking the "Convert my account" banner).

When I go to station.sony.com, only my SWG account shows up. Should't my MxO account also show up? I log into both with the same accoutn ID and password.

I want to convert to the Station Pass, but since I don't see both accounts, I am not sure everything is "good to go".

Anyone know?

Thanks!

Martek

fragss

same here dud.

cod3rking

https://secure.station.sony.com/mxo/

go to this page, you will recognise it as the page you transitioned your account with. login with the existing account page and you will be able to get access to a subscription summary.

Martek

coderking thanks for that.

I guess I'm wondering why there isn't a "central" page that shows me both my Station subscriptions in one place. Seems like there should be if they are under the same Station account. Would be a lot easier to know "everything's right" than to log into to different places and wonder if they really are connected under the same account.

I want to make a Station Pass account for both of those, but I'm leary to trying it without knowing for sure both accounts are connected and thus able to get onto the same station pass account. I've read a lot of "horror stories" on the SWG and EQ2 forums from folks that ended up with different accounts and have no way to combine them under one station pass.

Cheers,

Martek

Adval

It's all due to MxO not being added to the SOE website properly yet. In time you should be able to see MxO in your subscriptions as well. SMILEY

**Raijinn**

Adval,

Pretty much that is true, however it should be on the website soon.

zorya

Is there anyway to see how much time is left on our subscription from
Warner Bros. I know mine was renewed just before the change over
so I should have ~3 months paid for (plus the 1 free) but that page
only lists the subscription info with Sony. I just want to make
sure that everything is in order.

Martek

TSR-Joel wrote:

Adval,

Pretty much that is true, however it should be on the website soon.

Excellent! Can't wait till that's in place. I'll have much more peace of mind when it is.

Cheers,

Martek

S0kar

Is there any update on this, as I also wish to find out when I'm due for billing, owing to visa debt card always being empty, unless I need to use it. I belive I have until 1st Nov. but have no way to check this.

Martek

Yes!

Both SWG and Mxo show up now on my station.sony.com My Subscriptionspage!!!!

MxO showed up earlier this week. I have been meaning to post that as an update, but only now finally came to do it.

HURRAY!!

Martek

S0kar

Yeah, I seen that, but when we check our accounts, does it tell us how much time we have to next payment or dates ? Thats what I need to know.

Martek

Yes, after going to http://station.sony.com and clicking My Account, it shows both SWG and MxO. I can click on either one and (after supplying my password again) I can then see a summary of that game, and when the current payment runs out, and the next payment method that will be used. It can be changed there as well - for either game.

I went ahead and converted over to Station Access, and both games came over (and ended up with the same end date - they became synchronized). I have now installed both PlanetSide and EQ2, and they also appear now on My Account (I won't go into the MAJOR PAIN it was to get both those games to actually run though! It was pretty bad SMILEY ).

So for me, it appears everything is working as it should, account wise.

Cheers,

Martek

S0kar

its good to know Station Access accounts work fine, but what about the rest of us with basic accounts ??

Martek

That's what I meant in my first paragraph of my last message; that it was all working fine with basic accounts first. Sorry I wasn't clear on that point. And then after, I switched to Station Access, and it still worked. So, for me at least, it worked both ways.

It doesn't work for you yet?

Cheers,

Martek

Message Edited by Martek on 10-04-2005 09:44 PM
Message edited by Martek on 10/04/2005 20:44:41.

S0kar

Nope, it doesn't show me any dates, other than 'origional purchase date'.

Like Zorya, I just want to know how much remaning time I have from the WB rollover, so I sent a email to support, and they came back with 'This accounts next charges are 8/15/05'.

Very helpful as you can see. Hopefullt next email which has everything spelt out on detail, twice, will get me the answer I need.

Update: Email recived (fast at least) with 'I apologize for the inconvenience.

You account is currently using the time period left with your WB subscription. Once the time period is over , you will be billed and you will be getting 30 days free on the account.'

Again, less than helpfull. I'll try a 3rd time.

Message Edited by S0kar on 10-06-2005 10:06 AM
Message edited by S0kar on 10/05/2005 16:06:08.