I'm having the same problems with my launcher and I am not the least bit surprised.
It seems that everything on SOE's end is done on the fly, which shows a lack of management ability, technical insight and all around plain common sense.

Just keep pissing off "your" community one more last time.

Aww, dang it. No more PM's for me again.

SicFaith wrote:

I'm having the same problems with my launcher...

Demedrian wrote:

Doooomed...

DOOOOOOOMED!!

its back up i think

Me neither.. *sigh*

Still down for me...

-_-

I think SOE is making sure we don't come back....

lovely another mess up by SOE, hopefully we get a response to this problem quickly as humanly possible.

kaosdevil wrote:

lovely another mess up by SOE, hopefully we get a response to this problem quickly as humanly possible.

Yea on July 30th

I'm sure they said there'd be no more customer support for MxO beginning June the 1st. So... we may be screwed.

Of course, if that's the case I'm not going to believe for one second that this foul-up was a genuine accident.

Procurator wrote:

I'm sure they said there'd be no more customer support for MxO beginning June the 1st. So... we may be screwed.

Of course, if that's the case I'm not going to believe for one second that this foul-up was a genuine accident.

Ok, I went to their support website, and I sent them an e-mail explaining the problem and sent them my screenshot. 

Hopefully you are wrong and they will fix this.

They are really really trying to keep us all as paying SOE customers

Procurator wrote:

I'm sure they said there'd be no more customer support for MxO beginning June the 1st. So... we may be screwed.

Of course, if that's the case I'm not going to believe for one second that this foul-up was a genuine accident.

Oh and you are right, it was mentioned in the e-mail they sent out to everyone.

Sony Online Entertainment (SOE) will suspend commercial services of THE MATRIX ONLINE (MxO). However, SOE will continue to operate the game service and players will still be able to play MxO through July 31, 2009. As of June 1, 2009, SOE will no longer offer customer support or provide updates for MxO.

Procurator wrote:

I'm sure they said there'd be no more customer support for MxO beginning June the 1st. So... we may be screwed.

Of course, if that's the case I'm not going to believe for one second that this foul-up was a genuine accident.

I would PHONE THEM. Their online support doesn't work anymore, obviously, but the phone support does. PHONE THEM.



Also, yesterday I've experienced a 2 minute problem - the forums were down and so was the game.
So probably just some technical issues they're having.