System freezes when I jack in

**Kemy**

http://theinsomniadiversion.com/reeverb/msinfo.txt

http://theinsomniadiversion.com/reeverb/dxdiag.txt

There's the info. Here's the problem:

MXO used to run fine on my pc. But that changed when I got myself a new hard disk. I formatted it properly, installed everything I thought was necessary. But...
Everytime something 3D-alike appears my system freezes. Not only MXO, but every other game. But please wait before you're gonna say that I should update my graphic drivers.
I get no error, no message, no anything. My system just freezes and I need to manually reboot it.

Here's what I've tried:
Launching the game goes fine, I've done both checks before the eula and after. Like I said, it only freezes when something 3D appears. I've also deleted all the .cfg files, etc., and did the system check again. But no luck. So yeah, I thought it'd be my graphic drivers.
I've installed the latest graphic drivers available from Ati. - Ati Catalyst is running, and my pc recognizes the card fine and works as it has always worked; fine. In Windows that is. From the moment I start up a game...system freezes...and I am frustrated.
I also have the latest mainboard drivers that I could find, on via.com.tw
I, even at one time, installed all the drivers my computer has hardware for, even if I wasn't going to use it. Still I got the exact same result. Total system freeze. Formatted my pc, installed everything in the right order, then repeated the above steps. No result.

Nothing worked unfortunately.

I formatted my pc 4 or 5 times and did all the above steps again, to make sure I forgot about nothing. Even ran the MXO system checks with each new configuration, but it doesn't seem that MXO is the problem since every game freezes my system the same way.
Thing is, I keep thinking I've forgot to do something I should do when I install everything from scratch. But I don't know what.

Does someone have an idea how I can make games run like I used to? I'd be forever thankful. If you need more info then I will gladly post it.

**phi**

Update your Audio Drivers (they're from 2001)

Then try re-installing DirectX if that didn't work.

**Kemy**

I've installed the drivers from the cd. It's a very old sound card, so they might be from before 2001 now. Though I am sure that's not where the problem lies since I used to run MXO fine and I didn't even had the sound drivers installed.
So, I tried to find new drivers on creative.com, found two but they didn't recognise my card. I got SB Live! 5.1, it says I have it when I open the Device Manager. But the drivers thought differently.

Re-installed DirectX. But there was nothing to reinstall.

I still have the same problem. SMILEY

But thanks for the help man. Much better than from the TSR's, thats for sure. After I told them I had the problem with all my games they asked me to post my character name and server I play on, and a bunch of other things that had nothing to do with the problem. SMILEY

**jeffers**

Just try running the game from a clean boot just to see if there is a program running which might be causing a problem.

Instructions can be found here.

Jeffers

**Kemy**

Unfortunately that didn't work either. SMILEY

**phi**

Creative Labs Software Autoupdate for USA (English) If link doesn't work you can get there from the "support" menu. Make sure you set your country too... trust me when I say you need the right region.

Go there. I have a Live 5.1 with LiveDrive IR as well. The drivers are very picky with windows XP.
If the auto update doesn't work you will need to download the drivers for 2k/XP.

Try the autoupdate first.

**Kemy** · 10/12/2006 10:33:40

The Auto update seems to work. And thanks for showing me the feature, I've never heard of it but it's quite handy.

I get this message when it's done:

Status: No updates are necessary for your Creative product.
Your system already has the latest versions installed.

So I guess installing the drivers from cd was enough, or that the updated drivers that I've downloaded somehow installed themselves anyway.

edit: I'll try the link you've given. *crosses fingers* Perhaps that'll work.

edit2: But it didn't. My pc still freezes like it does everytime. I jack in, I see my char, then after a second or two everything stops moving exept my mouse, which I can move for another 5 seconds. Then my screen goes black but my sounds continues playing. That continues to do so for another 10 seconds and sometimes my pc reboots itself automatically, and sometimes it does not.

**TSR-DanT**

Please post up your system specs in the form we've requested in this thread:

http://forums.station.sony.com/mxo/..._id=12400000037

**Kemy**

TSR-DanT wrote:

Please post up your system specs in the form we've requested in this thread:

http://forums.station.sony.com/mxo/..._id=12400000037

I've uploaded the msinfo and dxdiag and they're still in my openings post. I thought it made them more easier to read than on these bloody forums.
The internet related things and MXO details obviously have nothing to do with this issue. My internet is working fine.

Description of the Problem:
1. Server you currently playing on. - All of them
2. Problem(s) you are having including any error messages. - No error messages. My pc freezes, screen goes black and I have to reboot. No error messages after that either.
3. Internet Service Provider you are using and type of Internet connection. - What? Got cable internet which leads to a router. My pc's on a wireless network. I've used that forever since and never had any trouble running MXO, or any other game over the internet.
4. Do you have a firewall between you and the Internet, or are you using any personal security/firewall software? - No, not anymore.
5. Are you doing any Internet Connection Sharing or Network Address Translation? - No idea what this is. If it means my pc is on a network, then yes. Details? No idea and I know for a fact that it is irrelevant to my problem. SMILEY

Oh, something I forgot to post:
I've also tried to turn everything off in the msconfig window. Didn't work either.

**TSR-DanT**

Is your operating system in German?

I'm having trouble reading those files.

**Kemy**

Well, it's Dutch and sorry for that. If you need anything translated please ask.

**TSR-DanT**

Oh, excuse me, very sorry about that.. I'm horrible with any thing other than English, and I'm not even all that great with it.

But I would like the running tasks translated to English, if possible.

**phi** · 10/12/2006 20:07:57

Looking at the msinfo again I'm a little worried by this line from the Systeemstuurprogramma's section:

Naam Beschrijving Bestand Type Gestart Startmodus Provincie Status Foutenbeheer Onderbreking accepteren Stop accepteren
amon AMON \??\c:\windows\system32\drivers\amon.sys Kernelstuurprogramma Ja Automatisch Geactiveerd OK Normaal Nee Ja

The install location has \??\ before the actual folder

Do you have Quake 4? *crosses fingers*

If so how does that perform? (not doom 3 as quake 4 pushes your card to the limits of directX 9 shaders.)

I have a horrible feeling that the GRAM (the RAM on your video card) is toasted. Either that or your CPU (AMD XP 2400+) is overheating... Your particular CPU doesn't have overheat protection.
Open the side of your case, make sure the fans and heatsinks are dust free (by blowing on them... DO NOT USE A VACUUM CLEANER or AIR COMPRESSOR!) and try running with the case open. Possibly even point a fan in there.

You could also try adding the following line (or just change the existing line if it's there) to options.cfg in your MxO install directory:

Windowed = 1

Let me know how that goes.

Other things you really should do before running MxO:

Turn off limewire
Turn off Spy Sweeper

**Kemy**

phi wrote:

Looking at the msinfo again I'm a little worried by this line from the Systeemstuurprogramma's section:

Naam Beschrijving Bestand Type Gestart Startmodus Provincie Status Foutenbeheer Onderbreking accepteren Stop accepteren
amon AMON \??\c:\windows\system32\drivers\amon.sys Kernelstuurprogramma Ja Automatisch Geactiveerd OK Normaal Nee Ja
The install location has \??\ before the actual folder
That's weird indeed. But wouldn't that be fixed when I format my hard disk? Because I've formatted my disk for 5 times and every new configuration didn't run any games.

Do you have Quake 4? *crosses fingers*
No, sorry. Though I doubt it'll run, because when anything in 3D appears on my screen my pc freezes.
I have a horrible feeling that the GRAM (the RAM on your video card) is toasted. Either that or your CPU (AMD XP 2400+) is overheating... Your particular CPU doesn't have overheat protection.
Open the side of your case, make sure the fans and heatsinks are dust free (by blowing on them... DO NOT USE A VACUUM CLEANER or AIR COMPRESSOR!) and try running with the case open. Possibly even point a fan in there.
You blowing is quite dangerours eh? Blowing includes water, well not water but it's a little wet (i dont know the English translation for this word). At the story where I've worked we always used a compressor, which blowed pure air. A lot safer I can tell you.
But I've done that. Both my CPU and GPU fan are perfectly clean, without dust. I think you're right though, either of them can be broken. Which is good, it's a lot easier to fix. I'll check if I can get switch my graphic card with another pc of a friend, and his with mine to see if there's a problem with either two.

You could also try adding the following line (or just change the existing line if it's there) to options.cfg in your MxO install directory:
Windowed = 1
Let me know how that goes.
Will do. Hah, I was looking for this option, hoping I'd get an error message out of it.

Other things you really should do before running MxO:
Turn off limewire
Turn off Spy Sweeper
I've tried that but didn't work.

Response in other color.

I've thought about it yesterday and I think you're right. CPU or GPU is broken. I'll check it on saturday and post here.

Thanks for the help! SMILEY

I'd give ya some info, if I was on the same server. SMILEY

Chuui

You probably have already, but did you check to make sure everything was actually plugged in correctly? It could be that one of the cards is lose or sommat.