New player now stuck at launcher

rberry88

I was able to start the game and even went through the tutorial. I come back a little later and try to play but when the MxO launcher starts, it skips my logon information and gets stuck at authenticating. Is this mean a problem with the server or is it on my end. It strange since when I played last night and did the tutorial, I had to input my username and password into the Matrix launcher window but now it just skips the logon.

**Neoteny**

If you're getting the message "Authenticating... Failure. (ERROR)" then you're having the same problem that I am at the moment.

Which probably means that it's Server side.

**The_Bruceter**

Yeah i'm gettin the same

Just came on the forums b4 i went ingame, can't get ingame

Awell GTA time.

**OS-ijakings**

Yeh Im having the same problem.

Arew

Same problem here. =/

**Trayden**

might have been server maintenance or patch update. Check the announcements section of the forums since they usually give that information out early and they usually do this in the early morning hours.

**Darkangelus**

It would appear the Logon server is offline.

Or more likely the Logon Database is offline, as i would assume that if the Logon server itself was down we would see an error of:

"could not establish connetion with server"

Based on the time i would say one of the Devs updated changed somthing. Anyone experience Deja Vu?

**Gerik**

Trayden wrote:

might have been server maintenance or patch update. Check the announcements section of the forums since they usually give that information out early and they usually do this in the early morning hours.

Its Sunday, there are no patches or updates.

**Darkangelus**

I hope there is SOMEONE there on a sunday... otherwise no MXO for a whole DAY!

**Inten5e**

*Goes away and contemplates /suicide*

**Dulux**

I don't get the 'Failure (error)' message, mines is just eternally authenticating

**deimoslvov**

It's awesome how quickly you can find the explanation 'bout what's happening on these forums - even if it's all fresh. It started like 25 minutes ago, and there is more then 10 posts already.

**OS-ijakings**

its cos we know "what iz the matrix"

oblig comedy gold thread name drop.

**Darkangelus**

Will we get an extra day added to our credit?

I'm betting we wont

**Asa**

Yep, the ever informative Failure (ERROR) message here too.