Driver problems... help required

Xpedite 01

Right I dont know how it happened exactly but I'll tell you what I know..

(dont care it works good) I have a radeon x300 (550 series) graphics card.. Ive been running MXO ever since i got the computor last year so there been no probelms before..

I was looking for a driver update and went to install the new 6.1 driver fro ati.com.

There was a problem right near the end of the installations, it' said:
"Try to setup your display adapter with a standard VGA driver before running set up."

So what i gather, this VGA thing has been knocked off somewhere along the line and now my computer cannot accept ati drivers ad it needs the VGA first...

Anyone had any simmilar problems and knows what to do..?? I ant jack in now and I'm worried SMILEY

All help appreciated greatly

Xpedite

Xpedite 01

Anyone?>

TSRCoryS

Well, that's odd. here's what I would try:

1. Get the Catalyst Uninstaller from ATi.

2. Get the 6.2 drivers released by ATi yesterday.

3. Get the Microsoft .NET Framewrok from Microsoft.

4. Save all of these to your Desktop.

5. Stop doing anything important. No really, save your work and close everything.

6. Run the Catalyst Uninstaller program.

7. You will probably need to restart the machine.

8. Let Windows detect and install it's own driver for the display.

9. You may have to restart again.

10. Install the .NET framewrok.

11. You may have to restart the computer.

12. Install the Catalyst 6.2 drivers.

13. Restart the computer again- even if you are not prompted to.

14. Start the game.

To get the Catalsyt uninstaller, look under the NOTES section above the driver download on ATi's website. It's on the actual page you would download the drivers from.

Xpedite 01

Thank you VERY much for you reply.
As I have said in another post, ATI, DELL, and SoE are working on this.... i have tried all different combinations.. and have tried using the catalyst uninstaller, the main problem is something to do with the VGA controller/driver, and I cant find anything to do with setting this up.

Any help appreciated, thanks mate

Xpedite

TSRCoryS

See my other post. But, the steps above are the best way to install drivers and cause the least amount of problems.

Xpedite 01

the guy at SoE sorting the probem out, sent me this.

"I found that your PC is still using the onboard video as primary display device. Could you please contact vendor and let them make the "Name RADEON X300/X550 Series Secondary" device as Primary."

what does he mean?? and how do i do this??

Xpedite

TSRCoryS

That does not sound right. However, if you sould post the parts of your DXDIAG down to through the Sound devices, I can try to figureout what that other Tech means.

Xpedite 01 · 02/14/2006 14:04:33

I sent you a Pm TSRCory, hopefully we can go from there....

atm im just sorting out the dxdiag for you

Xpedite

Message Edited by Xpedite 01 on 02-14-200602:04 PM

Xpedite 01

------------------
System Information
------------------
Time of this report: 2/14/2006, 22:04:38
      Machine name: D3RF0M1J
  Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
          Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
      System Model: Dimension 5000
              BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02
         Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
            Memory: 510MB RAM
         Page File: 256MB used, 988MB available
       Windows Dir: C:\WINDOWS
   DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
     Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
       Sound Tab 1: No problems found.
         Music Tab: No problems found.
         Input Tab: No problems found.
       Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
       Card name:
    Manufacturer:
       Chip type:
        DAC type:
      Device Key: Enum\
  Display Memory: n/a
    Current Mode: 1024 x 768 (32 bit) (1Hz)
         Monitor:
Monitor Max Res:
     Driver Name: vga.dll
  Driver Version: 5.01.2600.0000 (English)
     DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2004 04:00:00, 9344 bytes
     WHQL Logo'd: Yes
WHQL Date Stamp: n/a
             VDD: n/a
        Mini VDD: vga.sys
   Mini VDD Date: 8/4/2004 04:00:00, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
       Vendor ID: 0x0000
       Device ID: 0x0000
       SubSys ID: 0x00000000
     Revision ID: 0x0000
     Revision ID: 0x0000
     Video Accel:
Deinterlace Caps: n/a
        Registry: OK
    DDraw Status: Not Available
      D3D Status: Not Available
      AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
           Description: SoundMAX Digital Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
           Hardware ID: PCI\VEN_8086&DEV_266E&SUBSYS_01991028&REV_03
       Manufacturer ID: 65535
            Product ID: 65535
                  Type: WDM
           Driver Name: smwdm.sys
        Driver Version: 5.12.0001.5246 (English)
     Driver Attributes: Final Retail
           WHQL Logo'd: Yes
         Date and Size: 1/27/2005 14:31:06, 260352 bytes
           Other Files:
       Driver Provider: Analog Devices
        HW Accel Level: Full
             Cap Flags: 0xF5F
   Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
             HW Memory: 0
      Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
  I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
              Registry: OK
     Sound Test Result: Not run

I think this is what you are after ...

Many many thanks.....

Sho

Are you using a Laptop? Because if you are I would reccomend Downloading DHMOD 3, it fixes that exact problem with the ATI drivers, or at least to my knowledge it does ::smileyhappy:

Xpedite 01

no mate, Demension desktop 5000, A pc