Station.com
Sign In Join Free Why Join?
Sony Online Entertainment
Community Store My Account Help
  Search   |   Recent Topics   |   Member Listing   |   Back to home page
CHARACTER LOGIN ISSUES - ACCOUNT IN USE
Search inside this topic:
The Matrix Online » Top » Support Forums » General Technical Help and Questions Previous Topic  |  Next Topic
Author Message


Jacked Out

Joined: Sep 7, 2005
Messages: 2
Offline

anyone know how to fix thish ive goten no responce from customer service

Message edited by Damanus on 09/07/2007 08:51:30.


Vindicator

Joined: Jan 19, 2006
Messages: 1447
Location: Syntax Faction:Exploits-Cyph Org:Machine
Offline

This happens to me alot but i take these steps to getting it fixed

1. Try logging in immediatly after the first attempt.

2. Logging in and out of  a second account then back to the original

3. Disconnecting My Internet.

4. Asking people on Xfire or Msn if my Character is ingame. before going to SOE chat support to get it fixed

This normally works for me.




Technical Support

Joined: Mar 21, 2007
Messages: 33
Offline

Damanus if you send me a PM with your station name and character name, as well as the last 4 of the card billing on the account I can fix this issue for you.

 
The Matrix Online » Top » Support Forums » General Technical Help and Questions
Go to:   

Version 2.2.7.43