Problem with Launcher

**Ubershank**

ok I can't even log in for some reason, I get a message saying: "Patch System Error code -27): Directory missing or insufficient access privileges."

I am the administrator and the folder the game is in is correct as it should and internet is working fine, the game just randomly decided it didn't want to work. Thoughts?

Zudrag

Full system scan.

Was it installed on a different login on that computer at any point, or even played on another login of that computer?

**Ubershank**

It won't let me run a full scan, I don't have any other accounts on this PC.

**phi** · 04/29/2008 05:45:41

Just checking that you ran the scan correctly (It's slightly tricky). Running Full System Check

Check that the MxO folder is not read only and that your account has full access (not modify) to the folder and it's contents.

If you need help on checking just post back.

Also back up your profile folder (or the whole of MxO if you can) in case you need to reinstall it... There's no need to lose your profile settings. Backup... It's what's for breakfast

**Ubershank**

The folder is not read-only, and scanning doesn't work period, the error comes up and then only gives me the option to quit.

**Ubershank**

quick pic of the problem.

**phi**

if you can run the following command in the START > Run box then post the contents of C:\MxOdir.txt ... that will tell me file owners, time of last write and if any are missing ... it should tell me a bit:

dir "D:\games\The Matrix Online" /O:N /Q /S /T:W > C:\MxOdir.txt

If you have any screen shots in the folder please move them somewhere else before running the command.

**Ubershank** · 04/30/2008 00:27:31

:O now your gona learn all my leet skillz :O

lol j/k

OK I ran the cmd here is the details for some important files.

04/30/2008 12:03 AM    <DIR>          CHRISM\Ubershank       .
04/08/2008 11:05 PM         5,062,656 CHRISM\Ubershank       launcher.exe
04/08/2008 11:05 PM         5,062,656 CHRISM\Ubershank       matrix.exe

basically everything is as it should, all the directories are pointing to the right account.

I think SOE just doesn't want me to play anymore SMILEY

**phi**

Actually I was looking for info on the .dll files and the subfolders in the MxO folder.
One might be missing.

**Ubershank** · 04/30/2008 16:41:45

04/30/2008 12:03 AM    <DIR>          CHRISM\Ubershank       .
04/30/2008 12:03 AM    <DIR>          ...                    ..
04/23/2008 08:14 AM            11,266 CHRISM\Ubershank       _patchcf.prev.zcf
04/10/2008 08:58 AM               323 CHRISM\Ubershank       _patchupcf.prev.zcf
03/03/2008 04:29 PM           147,456 CHRISM\Ubershank       _setup.dll
03/03/2008 05:39 PM    <DIR>          CHRISM\Ubershank       auto_cfgs
04/08/2008 11:05 PM         1,040,384 CHRISM\Ubershank       autodetect_settings.exe
01/01/2008 06:01 PM            10,763 CHRISM\Ubershank       autoexec.cfg
01/10/2005 10:02 PM           339,456 CHRISM\Ubershank       binkw32.dll
04/08/2008 11:05 PM        10,924,032 CHRISM\Ubershank       client.dll
04/23/2008 08:48 AM               119 CHRISM\Ubershank       ClientErrors.txt
04/23/2008 08:24 AM                19 CHRISM\Ubershank       combatstats.txt
01/10/2005 10:02 PM           139,264 CHRISM\Ubershank       CoolBos.dll
01/10/2005 10:02 PM           122,880 CHRISM\Ubershank       CoolBucky.dll
01/10/2005 10:02 PM            45,056 CHRISM\Ubershank       CoolHttp.dll
01/10/2005 10:02 PM            18,944 CHRISM\Ubershank       CoolIcq.dll
01/10/2005 10:02 PM            69,632 CHRISM\Ubershank       CoolPeer.dll
01/10/2005 10:02 PM            25,088 CHRISM\Ubershank       CoolSec.dll
01/10/2005 10:02 PM            53,248 CHRISM\Ubershank       CoolSecNss.dll
01/10/2005 10:02 PM            22,528 CHRISM\Ubershank       CoolSocket.dll
01/10/2005 10:02 PM            61,440 CHRISM\Ubershank       CoolSos.dll
01/10/2005 10:02 PM            34,304 CHRISM\Ubershank       CoolTih.dll
01/10/2005 10:02 PM            40,448 CHRISM\Ubershank       CoolWrapper.dll
04/08/2008 11:05 PM           540,672 CHRISM\Ubershank       crashreporter.exe
04/01/2006 07:36 PM            65,536 CHRISM\Ubershank       cres.dll
02/21/2005 12:02 PM        45,736,369 CHRISM\Ubershank       data1.cab
02/21/2005 12:02 PM           290,733 CHRISM\Ubershank       data1.hdr
01/10/2005 10:02 PM           489,984 CHRISM\Ubershank       dbghelp.dll
04/01/2006 08:36 PM           311,296 CHRISM\Ubershank       dllMediaPlayer.dll
02/21/2008 02:31 AM           258,048 CHRISM\Ubershank       dllWebBrowser.dll
03/03/2008 06:25 PM           203,512 CHRISM\Ubershank       DXDiagOutput.txt
04/09/2008 02:42 AM                12 CHRISM\Ubershank       glck.ltb
04/23/2008 08:24 AM                15 CHRISM\Ubershank       infostats.txt
04/08/2008 11:05 PM         5,062,656 CHRISM\Ubershank       launcher.exe
01/10/2005 10:02 PM                38 CHRISM\Ubershank       launcher_high_detail.bat
01/10/2005 10:02 PM                37 CHRISM\Ubershank       launcher_low_detail.bat
01/10/2005 10:02 PM                37 CHRISM\Ubershank       launcher_med_detail.bat
04/30/2008 12:16 AM               140 CHRISM\Ubershank       LauncherErrors.txt
04/30/2008 12:02 AM               140 CHRISM\Ubershank       LauncherErrors_0.txt
04/30/2008 12:02 AM               140 CHRISM\Ubershank       LauncherErrors_1.txt
04/30/2008 12:02 AM               140 CHRISM\Ubershank       LauncherErrors_2.txt
02/21/2005 12:25 PM               729 CHRISM\Ubershank       layout.bin
03/30/2006 01:08 PM            45,056 CHRISM\Ubershank       libltcool.dll
04/08/2008 11:05 PM         5,062,656 CHRISM\Ubershank       matrix.exe
01/10/2005 10:02 PM         1,060,864 CHRISM\Ubershank       MFC71.dll
03/28/2008 10:41 AM               202 CHRISM\Ubershank       motd.txt
03/30/2006 02:08 PM           499,712 CHRISM\Ubershank       msvcp71.dll
01/10/2005 10:02 PM           344,064 CHRISM\Ubershank       msvcr70.dll
01/10/2005 10:02 PM           348,160 CHRISM\Ubershank       msvcr71.dll
04/30/2008 12:03 AM         1,068,264 CHRISM\Ubershank       MxO_Launcher_7.5636_crash_0.dmp
04/30/2008 12:03 AM         1,068,564 CHRISM\Ubershank       MxO_Launcher_7.5636_crash_1.dmp
04/30/2008 12:03 AM         1,068,564 CHRISM\Ubershank       MxO_Launcher_7.5636_crash_2.dmp
04/23/2008 08:24 AM             2,234 CHRISM\Ubershank       options.cfg
03/03/2008 05:29 PM    <DIR>          CHRISM\Ubershank       p_dlls
04/10/2008 08:58 AM    <DIR>          CHRISM\Ubershank       packmaps
03/30/2006 01:08 PM                 2 CHRISM\Ubershank       patch.txt
02/21/2008 02:31 AM           765,952 CHRISM\Ubershank       patchctl.dll
04/30/2008 12:16 AM               897 CHRISM\Ubershank       patchctl.log
01/10/2005 10:02 PM           205,312 CHRISM\Ubershank       patchw32.dll
04/17/2008 05:37 PM    <DIR>          CHRISM\Ubershank       Profiles
03/03/2008 05:36 PM               396 CHRISM\Ubershank       pubkey.dat
03/30/2006 01:08 PM         1,064,960 CHRISM\Ubershank       pythonMXO.dll
02/12/2005 04:02 AM             3,794 CHRISM\Ubershank       readme.txt
03/03/2008 05:17 PM    <DIR>          CHRISM\Ubershank       resource
04/14/2007 12:02 AM             1,213 CHRISM\Ubershank       rez_events.ltb
03/30/2006 02:55 PM             2,128 CHRISM\Ubershank       rez_preload.ltb
04/01/2008 07:02 PM           387,272 CHRISM\Ubershank       rezalloc_profile.ltb
04/09/2008 01:17 AM         6,672,800 CHRISM\Ubershank       rezmap.ltb
04/18/2004 08:10 PM           116,688 CHRISM\Ubershank       setup.exe
03/03/2008 04:32 PM                90 CHRISM\Ubershank       setup.ibt
04/29/2008 09:05 AM         2,097,152 CHRISM\Ubershank       setup.ilg
03/03/2008 04:32 PM               545 CHRISM\Ubershank       setup.ini
02/21/2005 11:55 AM           231,442 CHRISM\Ubershank       setup.inx
04/21/2004 03:33 AM            28,280 CHRISM\Ubershank       setup.isn
04/29/2008 11:52 PM    <DIR>          CHRISM\Ubershank       sshots
03/03/2008 05:36 PM                 0 CHRISM\Ubershank       station_login
12/20/2006 12:01 AM            28,711 CHRISM\Ubershank       Terms of Conduct.html
12/20/2006 12:01 AM            44,873 CHRISM\Ubershank       Terms of Conduct.rtf
12/03/2004 09:32 PM           245,408 CHRISM\Ubershank       unicows.dll
04/16/2008 09:43 PM             1,167 CHRISM\Ubershank       useropts.cfg
04/09/2008 12:15 AM                12 CHRISM\Ubershank       vlck.ltb
12/03/2004 09:32 PM            12,288 CHRISM\Ubershank       Xpcs.dll
12/03/2004 09:32 PM           126,976 CHRISM\Ubershank       Xprt.dll
04/23/2008 08:24 AM                15 CHRISM\Ubershank       xpstats.txt
12/03/2004 09:32 PM             8,192 CHRISM\Ubershank       Xptl.dll

03/03/2008 05:29 PM    <DIR>          CHRISM\Ubershank       .
03/03/2008 05:29 PM    <DIR>          CHRISM\Ubershank       ..
02/21/2008 02:31 AM           258,048 CHRISM\Ubershank       dllWebBrowser.dll
02/21/2008 02:31 AM           765,952 CHRISM\Ubershank       patchctl.dll
01/10/2005 10:02 PM           205,312 CHRISM\Ubershank       patchw32.dll