EverQuest
EverQuest The Serpent's Spine
Champions: Return to Arms
EverQuest Online Adventures
EverQuest II
EverQuest II Kingdom of Sky
Frantix
GripShift
Field Commander
PlanetSide
Star Wars Galaxies
Untold Legends: Brotherhood of the Blade
Untold Legends Dark Kingdom
Untold Legends: The Warrior's Code
The Matrix Online
Infantry
Tanarus
Search
|
Recent Topics
|
Member Listing
|
Back to home page
Faction/ Crew Bugs
Search inside this topic:
The Matrix Online
»
Top
»
Support Forums
»
General Technical Help and Questions
Previous Topic
|
Next Topic
Author
Message
03/13/2007 18:35:52
Subject:
Faction/ Crew Bugs
Havocide
Jacked Out
Joined: May 20, 2006
Messages: 7507
Offline
Several of my crews in faction are bugged.
1 Captain cant recruit anyone without them being kicked
2 of them are in there crews but arnt captains as its switched them around its confsueding..
They have /ccr'd it but nothing is being done its almost a month
HELP! Someone lawl!
03/14/2007 14:22:47
Subject:
Re:Faction/ Crew Bugs
jeffers
Systemic Anomaly
Joined: Aug 19, 2005
Messages: 3804
Location: UK
Offline
I think this is probably an issue the CSR's can deal with, not the TSR's.
Maybe update your petition and ask for it to be escalated to a supervisor see if that gets a quicker response?
Jeffers
Your browser does not support iframes. Iframes are a requirement to see a user's signature.
03/14/2007 14:43:41
Subject:
Faction/ Crew Bugs
Havocide
Jacked Out
Joined: May 20, 2006
Messages: 7507
Offline
Oh they have already, its been esculated yet no one does anything
03/14/2007 14:49:20
Subject:
Re:Faction/ Crew Bugs
TSRJasonC
Jacked Out
Joined: Dec 22, 2005
Messages: 105
Offline
Normally, I will lock and edit-out all confidential communications, but there's a quote that I feel is necessary to post from the In-Game support representative in your most recent /ccr about the issue:
"Thank you for contacting us again. I am sorry to hear about the issue your friends are facing with their faction and crew. Your concern for your friends is indeed commendable and I am sure they will appreciate your loyalty. Unfortunately, to review this incident we do need to talk to the account owner of this issue directly, as there are things we need to ask them specifically to get an insight to the issue. Please ask your friends to file a petition in this regard so that we can verify the incident. I hope you will understand."
As you can see, they're not dropping the issue in the "circular file". They do want to help, they just need to talk to the people who are directly affected with the issue.
03/14/2007 20:06:49
Subject:
Re:Faction/ Crew Bugs
Havocide
Jacked Out
Joined: May 20, 2006
Messages: 7507
Offline
Aye but my friends have filed a /ccr many times and have gotten no where and are stil waiting..
03/19/2007 17:16:36
Subject:
Re:Faction/ Crew Bugs
Havocide
Jacked Out
Joined: May 20, 2006
Messages: 7507
Offline
this is still a major issue...why cant it be sorted
The Matrix Online
»
Top
»
Support Forums
»
General Technical Help and Questions
Go to:
Select a forum
Top
-------------
News and Announcements
-------------
News and Announcements
Broadcast Depth
Live Events
Forum Guidelines
Support Forums
-------------
General Technical Help and Questions
Performance Issues (Video, Sound, Crashing)
Connection Issues (LaunchPad, Network, Router, Installation)
Account and Billing Issues (Subscription and Password)
Development Discussion
-------------
Update Notes
Update Discussion
Development Roundtable
Feedback Forums
-------------
Animation Feedback
User-Interface Feedback
Ability Feedback
Player Versus Environment Feedback
Player Versus Player Feedback
Items and Clothing Feedback
Community
-------------
General Discussion
Community News
Residual Self-Image
Redpill Rescue
Player Events
World Forums
-------------
Vector - Hostile
-------------
Crew and Faction Recruiting - Vector
Marketplace - Vector
World Discussion - Vector
Events - Vector
Next Renaissance - Vector
Recursion
-------------
Crew and Faction Recruiting - Recursion
Marketplace - Recursion
World Discussion - Recursion
Events - Recursion
Next Renaissance - Recursion
Syntax
-------------
Crew and Faction Recruiting - Syntax
Marketplace - Syntax
World Discussion - Syntax
Events - Syntax
Next Renaissance - Syntax
Gameplay Discussion
-------------
Missions and Storyline
Character Development
Districts, Neighborhoods, and Constructs
Player Versus Player
Abilities and Disciplines
-------------
Dojo - Operative Discussion
Command Line - Hacker Discussion
Loading Construct - Coder Discussion
Desert of the Real
-------------
SOE Discussion
Guides and FAQ's
The Lounge
-------------
Off-Topic Discussion
Matrix Universe
Next Renaissance
Forum Games
Archived Forums
-------------
Archive Construct
External Playtest Update Notes
External Playtest Discussion
Contact SOE
Legal & Copyright Notice
SOE Privacy Policy
SOE Terms of Service
Version 2.2.7.43