| Author |
Message |
 06/03/2009 19:08:37
|
Encrypted Mind
Joined: Jul 21, 2008
Messages: 228
Offline
|
I try to log in:
Failure. Your Station account doesn't include a subscription for The Matrix Online.
So I go to my subscription status and, well, I -am- subscribed to the Matrix Online. One month subscription, started June 1st. My credit card info is correct, it says my subscription is Active, I was able to play just a few hours ago, and I can post on these forums. But I don't have a subscription to the Matrix Online. wat
I try and change my subscription information, and I get:
We're sorry, a system error has occurred while processing your request. Please try again later. We apologize for the inconvenience. If you continue to encounter this error, please view our knowledgebase for possible solutions to your error.
halp.
Message edited by GodTier on 06/04/2009 20:08:27.
|
|
|
 |
06/03/2009 19:15:12
|
Encrypted Mind
Joined: Jul 21, 2008
Messages: 228
Offline
|
Now when I try to view my subscription info I get:
We have encountered a system error while processing your request. Please try again later. We apologize for the inconvenience. If you continue to encounter this error, please contact Customer Service at http://support.station.sony.com
In the meantime I guess I'll contact them, but am I the only one getting this problem?
|
|
|
|
06/03/2009 19:16:27
|
Ascendent Logic
Joined: Mar 10, 2006
Messages: 2086
Location: In the Matrix
Offline
|
I just tried it on my Station Launcher, and it says "Game Authorization Failed". I was able to play a few hours ago.....
|
|
|
|
06/03/2009 19:17:46
|
Encrypted Mind
Joined: Jul 21, 2008
Messages: 228
Offline
|
Oh, yeah, and uh, can't use live chat for tech support and can't get to the "email support" page:
help.station.sony.com uses an invalid security certificate.
The certificate is only valid for *.custhelp.com
(Error code: ssl_error_bad_cert_domain)
Huuurrrrrrrrr. Hurp durp durp
Might wanna fix that.
Seriously, who are the downes apes that run SOE's website?
Message edited by GodTier on 06/03/2009 19:18:45.
|
|
|
|
06/03/2009 19:22:41
|
Vindicator
Joined: Aug 15, 2005
Messages: 2953
Location: HvCft Nuria
Offline
|
Thank you for playing Star Wars Galaxies.
|
|
|
|
06/03/2009 19:26:09
|
Ascendent Logic
Joined: Mar 10, 2006
Messages: 2086
Location: In the Matrix
Offline
|
Apparently it's not just the Station Launcher screwing up, I tried to log in without the Station Launcher, and I got this, 
I swear by all that is Holy....if SOE did this on purpose.....
|
|
|
|
06/03/2009 19:26:49
|
Encrypted Mind
Joined: Jul 21, 2008
Messages: 228
Offline
|
MetaLogic wrote: Apparently it's not just the Station Launcher screwing up, I tried to log in without the Station Launcher, and I got this, I swear by all that is Holy....if SOE did this on purpose.....
Actually, by Launcher, I meant "Launcher.exe", and not Gaytion Launcher.
|
|
|
|
06/03/2009 19:31:16
|
Ascendent Logic
Joined: Mar 10, 2006
Messages: 2086
Location: In the Matrix
Offline
|
GodTier wrote: MetaLogic wrote: Apparently it's not just the Station Launcher screwing up, I tried to log in without the Station Launcher, and I got this, I swear by all that is Holy....if SOE did this on purpose.....
Actually, by Launcher, I meant "Launcher.exe", and not Gaytion Launcher.
Well I can't access my subscription information on the website either. So maybe it's just an error that'll get fixed soon.
|
|
|
|
06/03/2009 19:31:55
|
Encrypted Mind
Joined: Jul 21, 2008
Messages: 228
Offline
|
Ahh, ok. For a second there I thought I was banned.
|
|
|
|
06/03/2009 19:33:42
|
Ascendent Logic
Joined: Mar 10, 2006
Messages: 2086
Location: In the Matrix
Offline
|
GodTier wrote: Ahh, ok. For a second there I thought I was banned.
I thought either A. I've been banned or B. they decided to pull the ultimate D!ck move and close the server down without warning. Which, sadly enough, wouldn't be all that suprising.
|
|
|
|
06/03/2009 19:46:01
|
Contact
Joined: Jul 10, 2008
Messages: 54
Offline
|
I have this problem logging into my account that's subscribed with the station pass, but my account that is solely subscribed to mxo is fine and I'm able to get in game. Unfortunately, my station pass account has my LESIG character.  I was able to log in with that account about 3 and a half hours ago. I've tried both Station Launcher and the regular launcher.
Message edited by Alytheia on 06/03/2009 19:47:18.
|
|
|
|
06/03/2009 19:46:58
|
Controller
Joined: Dec 1, 2006
Messages: 5
Location: Method Server
Online
|
Getting the same issue here. Wonder if it has something to do with them converting MxO accounts to station accounts?
|
|
|
|
06/03/2009 19:48:01
|
Folder of the Month
Joined: Sep 24, 2006
Messages: 683
Location: Folding @ Home MXO 56853
Offline
|
Thank you for contacting Tech Support how may i help you? I cant login Well let me see what i can do to help you with your SWG account. LOL ftw
|
|
|
|
06/03/2009 19:48:03
|
Encrypted Mind
Joined: Jul 21, 2008
Messages: 228
Offline
|
Alytheia wrote: I have this problem logging into my account that's subscribed with the station pass, but my account that is solely subscribed to mxo is fine and I'm able to get in game. Unfortunately, my station pass account has my LESIG character. I was able to log in with that account about 3 and a half hours ago. I've tried both Station Launcher and the regular launcher.
I see. And I have the problem with my account that has only MxO. All other accounts are abandoned, of course, so I can't really try on those.
|
|
|
|
06/03/2009 19:49:53
|
Ascendent Logic
Joined: Mar 10, 2006
Messages: 2086
Location: In the Matrix
Offline
|
Strykre wrote: Thank you for contacting Tech Support how may i help you? I cant login Well let me see what i can do to help you with your SWG account. LOL ftw
lol, did that actually happen?
|
|
|
|
|
|
