In the summer of 2005 Hurricane Katrina left an incredible wake of destruction across the Gulf Coast of the United States. The damage done by the hurricane was unprecedented and impacted countless lives. In response to the hurricane, SOE suspended billing for over 13,000 players living in the affected areas to give them the time they needed to recover. For the two years that have followed, the accounts of the affected SOE gamers have not been billed but have been preserved. Beginning on Monday, September 17th, 2007 the accounts for these 13,000 SOE gamers will resume the normal billing processes. If you lived in an area affected by Hurricane Katrina in 2005 please check your account information before Monday, September 17th, 2007 to ensure that everything is accurate and there is no disruption in your ability to play.
Our best wishes go out to all those who were affected by the disaster and we we'd like to thank our SOE players for their continued patronage.