Subscription Question

Panxor

Hi

Was wondering if you get the 30 days free from the cd key or from signing up for a full subscription?

**jeffers**

You get granted the 30 days once you have confirmed your details by entering into a valid billing method. SMILEY

As soon as the subscription is active, you can cancel the billing and receive the 30 free days without having to pay if you don't want to.

Jeffers

TSRJasonC

Thanks for the help, Jeffers!

Just to reiterate:

A 30 day free trial period is available on all NEW game subscriptions created with both the retail CD-Key and our Digital Downloads. In order to take advantage of your free 30 day trial period, you must first create an account and then choose a method of billing. You will then be required to either enter valid billing information via Credit Card or use a valid Game Card to activate the 30 day trial for the account in question. When your billing information or Game Card is validated, your 30 day trial period will begin. You will not be billed until after your 30 day trial has expired. You may cancel the account while within your first free month and not receive a charge to your Credit or Debit Card. If you entered a Game Card to activate the 30 day free trial, the Game Card time will take into effect once the initial 30 days have ended.

Please note that all initial 30 free days are only for newly created accounts. Also, once a game card has been registered to an account it cannot be removed and is non-refundable & non-transferable.

Please also note that this is the technical support forum. Quality or policy concerns, service feedback, and account/billing issues are not allowed here.

For assistance with issues related to those topics, please contact Account/Billing support via the following methods:

Email, available 24 hours a day, 7 days a week
Live Chat, 10:00 AM to 7:00 PM Pacific Time, Monday through Friday, excluding some holidays
Telephone: +1.858.537.0898, 10:00 AM to 7:00 PM Pacific Time, Monday through Friday, excluding most holidays