Station.com
Sign In Join Free Why Join?
Sony Online Entertainment
Community Store My Account Help
  Search   |   Recent Topics   |   Member Listing   |   Back to home page
ARG! Frustrated!!
Search inside this topic:
The Matrix Online » Top » Support Forums » General Technical Help and Questions Previous Topic  |  Next Topic
Author Message


Systemic Anomaly

Joined: Aug 16, 2005
Messages: 4483
Location: The Immortalis Faction:Fallen Horizon Level: 50 Gunman Operative Rank: Captain Beta Vetern
Offline

Ok So I've been trying to get back into the game, and have had all the patches downloaded.

I go to log in and it's fine, it goes to the Loading area and everything looks and sounds perfect. The second I go to load in a world my entire screen goes BLACK but I can hear everything as normal and once the code is done though I can't see anything I know that on the other side I look fine.  Also sometimes it loads properly for a few seconds then goes black and my computer is automatically restarted!

I had crowlos log in to where I was and he said I looked fine and could move and everything. I've tried restarting computer a few times and that doesn't help. We also made sure I had all the newest driver downloads and graphic cards etc. We spend three hours last night trying to figure it out. It maybe ram but i've never had problems with MXO.

 

Now I have no idea what to do.




Jacked Out

Joined: Apr 3, 2006
Messages: 1568
Offline

System specs? Sounds like it might be a problem with your Graphics card's driver or possibly (But unlikely) your power supply for your computer.

Message edited by Zudrag on 04/12/2008 11:40:27.


Systemic Anomaly

Joined: Aug 21, 2005
Messages: 1325
Location: Scotland Baby Faction: Dark Mavericks Organisation: Merv Server: Rec/Syn/Vec Operative Level: 50
Offline

Not the best news on your return SMILEY

What is your system spec Mid? 



Systemic Anomaly

Joined: Aug 15, 2005
Messages: 2636
Location: The Matrix
Offline

Did you do the defrag?  I also advise you to turn off all those programs you have at start up.  The updated video drivers and power supply are also a good thing to look into.

You have the original cd that came with your video card so try removing the newer ones and use the olders one..... -.-




Systemic Anomaly

Joined: Aug 16, 2005
Messages: 4483
Location: The Immortalis Faction:Fallen Horizon Level: 50 Gunman Operative Rank: Captain Beta Vetern
Offline

MXOMastatec wrote:

Did you do the defrag?  I also advise you to turn off all those programs you have at start up.  The updated video drivers and power supply are also a good thing to look into.

You have the original cd that came with your video card so try removing the newer ones and use the olders one..... -.-


Yeah did all that, thats not it.

SMILEY




Matriculated Mind

Joined: Sep 24, 2007
Messages: 477
Location: Syntax Server Faction: Winter Brood Organization: EPN Neurokinetic Level: 50
Offline

Dont know if it will help any but check out the link for current drivers for graphics cards. It lists the updates that are compatible so make sure you dont have anything newer than listed.

http://forums.station.sony.com/mxo/...300015785 

SOE doesnt always support the latest updates from companies that make the cards, I know I for one had to roll back my drivers for my card since it was conflicting with the in-game physics. And remember to remove old drivers before installing the new ones.

 

Another question are you using XP or Vista?


Message edited by DaJustifier on 04/12/2008 12:42:17.



Systemic Anomaly

Joined: Aug 16, 2005
Messages: 4483
Location: The Immortalis Faction:Fallen Horizon Level: 50 Gunman Operative Rank: Captain Beta Vetern
Offline

I use XP.

I found another thing as a clue, I tried to watch a very small video and that also had a black screen. It's def a graphics card issue.

I will check that link out thanks!




Jacked Out

Joined: Aug 18, 2005
Messages: 325
Location: Stratford Campus
Offline

Alright well before any of us can help you we kinda need your system specs.
An easy to do this is to go to Start ->Run then type "dxdiag" (without quotes),Press enter, then type the info thats in the  center box that has all of your System Information and also tell us whats in the Display[Device] tab.
Then we can kinda help you more.


Matriculated Mind

Joined: Sep 24, 2007
Messages: 477
Location: Syntax Server Faction: Winter Brood Organization: EPN Neurokinetic Level: 50
Offline

hmm do you have your direct x updated? drivers updated to MXO standards? try deleting your java file redownloadig?

phi


Systemic Anomaly

Joined: Aug 18, 2005
Messages: 3393
Location: [SERVER]Recursion [FACTION]Kings of Never [REAL]Systems Administrator
Offline

Hey Mid...

Wow... there's some rather random suggestions in here SMILEY<img src=" />

*** Read before posting ***

then we can help you.
(also try turning off antialiasing by putting AntiAlias_Level = 1 in your options .cfg file)

Message edited by phi on 04/13/2008 16:54:17.



Systemic Anomaly

Joined: Aug 16, 2005
Messages: 4483
Location: The Immortalis Faction:Fallen Horizon Level: 50 Gunman Operative Rank: Captain Beta Vetern
Offline

Im at work now but I'll try that tomorrow when I wake Up.

 
The Matrix Online » Top » Support Forums » General Technical Help and Questions
Go to:   

Version 2.2.7.43