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The Matrix Online » Top » Support Forums » General Technical Help and Questions Previous Topic  |  Next Topic
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Jacked Out

Joined: Aug 29, 2005
Messages: 2122
Location: BG
Offline

Nothing wrong with my account it seems this happens to several people and it looks like servers crashed or...??


Jacked Out

Joined: Oct 23, 2006
Messages: 910
Location: Scotland
Offline

I can't get in either. This sucks


Mainframe Invader

Joined: Aug 28, 2005
Messages: 343
Offline

ME either I get all the way in game just for it to tell me"Your Account is Already In Use"



MC Photographer

Joined: May 26, 2006
Messages: 2969
Location: Syntax
Online

Ingame Support



Clairvoyant

Joined: Aug 21, 2006
Messages: 469
Location: Vector-Hostile My Current Priority: To help and guide others.
Offline

Wow you know what man i had this same problem and guess what i fixed it, first to understand the things i need to use to understand is and remember answer Yes or no!:

1. Goto you internet explorer and goto Tools or File and if there is a checkmark next to Work Offline click it and turn it off. Now answer the question. Yes or no!

Did it work?

If it didn't please continue to number 2.

2. Ok go back to the internet explorer and tell me does it load pages, any page?

If no than please continue.

3. Make sure you firewall isn't blocking Internet Explorer, is it?

If no then continue.

4. Also your firewall might be blocking launcher.exe from connecting to the internet or the patch site, goto your settings and check and for more firewall and ports help goto another topic i made: http://forums.station.sony.com/mxo/...81�

Was it blocking? Did you unblock? Is it working?

If it still isn't working continue.

5. If you have a router please look on my guide topic: http://forums.station.sony.com/mxo/...81�

6. If five didn't work all i did was reformat my computer and reinstalled the client and it worked, but you probably shouldn't if you don't want to.
phi


Systemic Anomaly

Joined: Aug 18, 2005
Messages: 3393
Location: [SERVER]Recursion [FACTION]Kings of Never [REAL]Systems Administrator
Offline

There was a problem with the patch, everything will be rest soon.

In the mean time I refer you to the VERY 1ST THREAD in the tech help forums: ** CHARACTER LOGIN ISSUES - ACCOUNT IN USE **
Please use that thread rather than clogging up the forums with 20 threads on the same topic.

Message edited by phi on 02/25/2008 18:55:28.



Jacked Out

Joined: Aug 29, 2005
Messages: 2122
Location: BG
Offline

Sorry this is kinda old and I can tell u tht all servers SOE had were down incl this very web page.
 
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