Patch error -12 on a Vista Platform

exspyguy · 05/18/2007 09:39:39

I installed the matrix and had no problem playing for about a month, then yesterday i get patch read/write error -12.

I unchecked the entire directory to be no 'Read only'

on a duocore vista ultimate platform with 2 gigs of ram and a GeForce7600

http://img521.imageshack.us/my.php?image=picture1ei3.jpg

**jeffers**

The other thing to check is to make sure that MxO is running as an administrator account or with an account that has permissions to write to the directory that it is installed in. Most likely this is down to a problem with User Access Control, but couldn't say or guide you 100% on vista.

Jeffers

TSRJasonC

Just like Jeffers suggested, there's a setting for this that you would need to do for ANY application that is primarily made for Windows XP, not just The Matrix Online. Here's a write-up on this type of issue:

Description: The LaunchPad (or MXO Patcher) cannot connect to the update server or the game client fails to connect to the world/zone server(s). This problems is usually caused by a misbehaving or improperly-configured firewall or router. However, there are other causes for this to occur, such as having Internet Explorer set to "work offline". The final possibility is that if your computer has Windows Vista installed, it may not be configured to allow the game to download files successfully.

Work-Around Steps: Please remove any firewall applications (not just deactivate them) and any routers, just to clear away possible causes in hopes to troubleshoot these issues. In many cases, firewall applications will detect minor changes in the game files and rule them as a possible threat to computer security (even though they are benign in nature). Alternatively, some routers employ a security system called Stateful Packet Inspection (SPI), which is incompatible with most MMO-style games and nearly all game consoles (Wii, Xbox, PS2, etc.) -- disabling that feature is highly suggested.

If you have Windows Vista, then please follow these steps to ensure that the game is set to run with Administrator credentials:

Right click on the program launch icon
Left click on "Properties".
In the new window that pops up click on the "Compatibility" tab.
In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"
In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.
Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.
Click on "Apply" then click on "Ok".
Double click on the program launch icon.

Development Status: Work-around steps provided, but the development and quality assurance teams are still investigating potential causes for some of these issues.