ok first my specs: amd 64 2800, 1gb of ram, 9800 pro video card.

just recently whenever i jack in the game it goes blank after 2 seconds and i have to reset my comp by holdin down the power button. all my other games work just fine its just this one.

what have i done so far??? uninstalled all video drivers and reinstalled(including taking out the card it self) unistalled mxo and reinstalled it as well, the only thing i havent done is reload windows but that is THE last resort.

any ones help will be appreciated greatly

You've done the steps I would recommend at first. You can try this suggestion, but if you continue to experience the pronblem, we'll need your system information.

 

Try going into your Matrix Online directory (usually C:\Program Files\Monolith Productions\The Matrix Online\)

Locate the CFG files. These will have names like autoexec.cfg, options.cfg, useropts.cfg

Delete these files.

Go to the Profiles folder in this directory,a nd rename it "Profiles1"

 

Stat the game, and toggle the Full Scan option from the Login window (not the EULA screen).

 

Once you get In-Game, you can go back to the MxO directory, and remove the new Profiles folder, then rename the Profiles1 back to just Profiles. This will give you back all of your hotkeys/macros/map settings etc. However, if you experience problems logging in again when this is restored, it is possible one or more of the files int he profiles directory has become corrupt.

 

Have you recently updated the drivers for your video card? If so, do the video driver hokey-pokey (uninstall reinstall) but install the version that came with the card.

 

If you haven't recently updated the drivers then I would recommend doing so.

 

Also ... what resolution are you running the game at? try running it at 800x600 and see if that fixes the problem (then we can work from there if it does)... certain video drivers seem to have issues with the resolution change from the loading area's 800x600 to the Matrix's whatever-you-are-running.