I try to log in:Failure. Your Station account doesn't include a subscription for The Matrix Online. So I go to my subscription status and, well, I -am- subscribed to the Matrix Online. One month subscription, started June 1st. My credit card info is correct, it says my subscription is Active, I was able to play just a few hours ago, and I can post on these forums. But I don't have a subscription to the Matrix Online. watI try and change my subscription information, and I get:We're sorry, a system error has occurred while processing your request. Please try again later. We apologize for the inconvenience. If you continue to encounter this error, please view our knowledgebase for possible solutions to your error.halp.
Now when I try to view my subscription info I get:
We have encountered a system error while processing your request.
Please try again later.
We apologize for the inconvenience.
If you continue to encounter this error, please contact Customer Service at http://support.station.sony.com
In the meantime I guess I'll contact them, but am I the only one getting this problem?
I just tried it on my Station Launcher, and it says "Game Authorization Failed".
I was able to play a few hours ago.....
Oh, yeah, and uh, can't use live chat for tech support and can't get to the "email support" page: help.station.sony.com uses an invalid security certificate.The certificate is only valid for *.custhelp.com(Error code: ssl_error_bad_cert_domain)Huuurrrrrrrrr. Hurp durp durpMight wanna fix that.Seriously, who are the downes apes that run SOE's website?
Thank you for playing Star Wars Galaxies.
Apparently it's not just the Station Launcher screwing up, I tried to log in without the Station Launcher, and I got this,
I swear by all that is Holy....if SOE did this on purpose.....
MetaLogic wrote:
Apparently it's not just the Station Launcher screwing up, I tried to log in without the Station Launcher, and I got this, I swear by all that is Holy....if SOE did this on purpose.....
Actually, by Launcher, I meant "Launcher.exe", and not Gaytion Launcher.
GodTier wrote:
MetaLogic wrote:Apparently it's not just the Station Launcher screwing up, I tried to log in without the Station Launcher, and I got this, I swear by all that is Holy....if SOE did this on purpose.....Actually, by Launcher, I meant "Launcher.exe", and not Gaytion Launcher.
Well I can't access my subscription information on the website either. So maybe it's just an error that'll get fixed soon.
Ahh, ok. For a second there I thought I was banned.
I thought either A. I've been banned or B. they decided to pull the ultimate D!ck move and close the server down without warning.
Which, sadly enough, wouldn't be all that suprising.
I have this problem logging into my account that's subscribed with the station pass, but my account that is solely subscribed to mxo is fine and I'm able to get in game. Unfortunately, my station pass account has my LESIG character. I was able to log in with that account about 3 and a half hours ago.
I've tried both Station Launcher and the regular launcher.
Getting the same issue here. Wonder if it has something to do with them converting MxO accounts to station accounts?
Thank you for contacting Tech Support how may i help you?
I cant login
Well let me see what i can do to help you with your SWG account.
LOL ftw
Alytheia wrote:
I have this problem logging into my account that's subscribed with the station pass, but my account that is solely subscribed to mxo is fine and I'm able to get in game. Unfortunately, my station pass account has my LESIG character. I was able to log in with that account about 3 and a half hours ago.I've tried both Station Launcher and the regular launcher.
I see. And I have the problem with my account that has only MxO. All other accounts are abandoned, of course, so I can't really try on those.
Strykre wrote:
Thank you for contacting Tech Support how may i help you? I cant login Well let me see what i can do to help you with your SWG account. LOL ftw
lol, did that actually happen?
