Yes stuck on Auth, atleast it doesnt fail now.

Still nothing here.......... I WAS NEVER UN-SUB'ED. I HAVE ALWAYS BEEN SUB'ED. WHAT IS THE DEAL HERE?

Nihulis wrote:

Still nothing here.......... I WAS NEVER UN-SUB'ED. I HAVE ALWAYS BEEN SUB'ED. WHAT IS THE DEAL HERE?

Is that necessary?

Mercio wrote:

Nihulis wrote:

Still nothing here.......... I WAS NEVER UN-SUB'ED. I HAVE ALWAYS BEEN SUB'ED. WHAT IS THE DEAL HERE?

Is that necessary?

Considering the fact that this is not a (Just today issue for me) and Considering the fact that I have never un-sub and still nothing yes. I got your PM's and all that you have suggested I have done before today.

I get that you don't understand why my problem is. However You don't know all that I have done leading up today and still nothing especially nothing useful from SoE.

Nihulis wrote:

Mercio wrote:

Considering the fact that this is not a (Just today issue for me) and Considering the fact that I have never un-sub and still nothing yes. I got your PM's and all that you have suggested I have done before today.

I get that you don't understand why my problem is. However You don't know all that I have done leading up today and still nothing especially nothing useful from SoE.

Okay, try starting the launcher and clicking "Patch: Full System Scan" Then hit accept. If that does not work, click accept, then type in your username and password. And before you click accept, click the Patch: Full System Scan, then hit accept. It should verify all your files. It may take a bit.

If this doesn't work, we'll go from there.

Mercio wrote:

Nihulis wrote:

Mercio wrote:

Considering the fact that this is not a (Just today issue for me) and Considering the fact that I have never un-sub and still nothing yes. I got your PM's and all that you have suggested I have done before today.

I get that you don't understand why my problem is. However You don't know all that I have done leading up today and still nothing especially nothing useful from SoE.

Okay, try starting the launcher and clicking "Patch: Full System Scan" Then hit accept. If that does not work, click accept, then type in your username and password. And before you click accept, click the Patch: Full System Scan, then hit accept. It should verify all your files. It may take a bit.

If this doesn't work, we'll go from there.

I have adjusted MxO on my permissions list / firewall. turned off my firewall.  I have gone as far as to uninstall reinstall. I have even completely removed all MxO folders whiped from my computer, then reinstalled. I have downloaded the station launcher as suggested and guided through by the CSR. All of that along with other things I listed in my first response and nothing.

It will not Authenticate, but no error message, nothing. When I close the MxO launch pad and try to get back in game, what happens is that I will get a message that says that "there can be only one instance of the Matrix running". I then have to hit ALT CTRL Delete and manually tell the "MxOexe" to end it's process then I can try again which ends in the same issue. Or Just restart my computer. No matter what happens. No error message. No getting past the Authentication.

I have done the router reconnect as instructed by CSR's I have also done the"Patch: Full System Scan" and hit accept. I have typed in my username and password. And before I clicked accept, I clicked the Patch: Full System Scan, then hit accept. It should verify all your files. Yes, it does take a bit just a little over an hour for me (Done this all of this 3 times)

I get that you're trying to help, thank you. I have done all the above already more than once and it will tell me Authenticating, but as I have said both in these forums and to Virrago. No error message, no getting to the next phase of the loggin.

Nihulis wrote:

Mercio wrote:

Nihulis wrote:

Mercio wrote:

Considering the fact that this is not a (Just today issue for me) and Considering the fact that I have never un-sub and still nothing yes. I got your PM's and all that you have suggested I have done before today.

I get that you don't understand why my problem is. However You don't know all that I have done leading up today and still nothing especially nothing useful from SoE.

Okay, try starting the launcher and clicking "Patch: Full System Scan" Then hit accept. If that does not work, click accept, then type in your username and password. And before you click accept, click the Patch: Full System Scan, then hit accept. It should verify all your files. It may take a bit.

If this doesn't work, we'll go from there.

I have adjusted MxO on my permissions list / firewall. turned off my firewall.  I have gone as far as to uninstall reinstall. I have even completely removed all MxO folders whiped from my computer, then reinstalled. I have downloaded the station launcher as suggested and guided through by the CSR. All of that along with other things I listed in my first response and nothing.

It will not Authenticate, but no error message, nothing. When I close the MxO launch pad and try to get back in game, what happens is that I will get a message that says that "there can be only one instance of the Matrix running". I then have to hit ALT CTRL Delete and manually tell the "MxOexe" to end it's process then I can try again which ends in the same issue. Or Just restart my computer. No matter what happens. No error message. No getting past the Authentication.

I have done the router reconnect as instructed by CSR's I have also done the"Patch: Full System Scan" and hit accept. I have typed in my username and password. And before I clicked accept, I clicked the Patch: Full System Scan, then hit accept. It should verify all your files. Yes, it does take a bit just a little over an hour for me (Done this all of this 3 times)

I get that you're trying to help, thank you. I have done all the above already more than once and it will tell me Authenticating, but as I have said both in these forums and to Virrago. No error message, no getting to the next phase of the loggin.

Have you tried clearing your temporary internet files, and clearing your certificates?

I'm stuck on auth, always been subbed.

Now we pre-May 27th players get our turn of Fail, yay!

Please fix.  /sigh

I can get in most of the time, but i will get the "account already in use" message here and there.  I still get stuck at Authenticating screen sometimes. 

Yes i have this issue too, but only sometimes.

Try the following thing when you get the error : Restart the launcher and try again.

It seems that the auth server (not the launchpad server)sometimes doesnt answer the 0x55 Request (only with an ACK and not with data).

I've got the issue as well.

same

me too

I was able to log on earlier tonight, but now I can not get in, either, and I have been always subbed..

On a side note, mid-level characters still seem to be bugged, but not lowbies or 50s...

I've had this issue since Update 66. I don't think this has anything to do with SOE's recent mistakes. The solution is always one of the following:

-Close your browser if you have one open.

Why this works, I have no idea. There shouldn't really be any issue with a browser open but I'm not gonna complain if it works.

-If it doesn't work the first time, you must open Task Manager and manually close the process.

For some reason, matrix.exe doesn't always close when you shut down the launcher. If you try again, and it doesn't work keep shutting down the failed attempts.

-Use Station Launcher

Station Launcher usually has a higher chance of authenticating for me. Probably something to do with the fact that you're already partially logged in.