Station.com
Sign In Join Free Why Join?
Sony Online Entertainment
Community Store My Account Help
  Search   |   Recent Topics   |   Member Listing   |   Back to home page
Uninstall MxO
Search inside this topic:
The Matrix Online » Top » Support Forums » General Technical Help and Questions Previous Topic  |  Next Topic
Author Message




Joined: Aug 15, 2005
Messages: 460
Offline

I can't uninstall the game for some reason, anyone know what to do?


Systemic Anomaly

Joined: Aug 19, 2005
Messages: 3804
Location: UK
Offline

What does it say?

Jeffers





Joined: Aug 15, 2005
Messages: 460
Offline

It say the program has run into a error or something like that then shuts down SMILEY


Systemic Anomaly

Joined: Aug 15, 2005
Messages: 1652
Location: White Room #23-A
Offline

I dont think the game wants to go SMILEY....

How far do you get into the uninstaller, do you get past the info collection and the point where it ask you if you want to remove the game?





Joined: Aug 15, 2005
Messages: 460
Offline

it doesn't even start up for me man, i'm pissed i can't install Cov/Coh unless i free up some room on my harddrive.


Jacked Out

Joined: Aug 15, 2005
Messages: 861
Location: Reinserted
Offline

If the uninstaller won't remove the game from your computer, you can have windows remove it.

With Win2K, click the start button and go into "Set Program Access and
Defaults." Now click "Change or Remove Programs" on the right-hand side
of that window, find The Matrix Online and click remove. It's best to
remove a program with its own uninstaller, but this will work too.

Hope this helps, good luck to ya.    :smileywink:





Joined: Aug 15, 2005
Messages: 911
Location: Right outside the zion base beoch!
Offline

You could do what I did, and just get rid of Windows. SMILEY




Joined: Aug 15, 2005
Messages: 460
Offline

get rid of windows how? And the progrmas access and default thingy windows remover won't work either.



Systemic Anomaly

Joined: Aug 19, 2005
Messages: 3804
Location: UK
Offline

Looks like you'll have to delete the game directory, a rather ugly way to do it and somethign your not really supposed to do.

You could then go back into add/remove programs and press remove and that will remove the installer from the list there as well.

Would be good to know what the exact error message says though instead of it has run into an error or something like that. SMILEY

Jeffers





Joined: Aug 15, 2005
Messages: 460
Offline

Sorry not good wit computers SMILEY



Jacked Out

Joined: Aug 15, 2005
Messages: 861
Location: Reinserted
Offline

The next time you get that error,
press the "Print Screen" button on your keyboard and then open up
MSPaint. Select Edit, and then select Paste. Save the image as a .jpg
and post it up here. If everyone can see the exact error message you
see, I'm sure someone can point you in the right direction.  :smileywink:

 
The Matrix Online » Top » Support Forums » General Technical Help and Questions
Go to:   

Version 2.2.7.43