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Vista Issues with The Matrix Online.
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02/15/2007 13:27:32
    Subject: Re:Vista Issues with The Matrix Online.


Systemic Anomaly

Joined: Aug 17, 2005
Messages: 1625
Location: HvCFT Holy Warriors Ex Zion
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I'll work on messin' around with the AA a bit and post my results here in awhile. If Sykin's up to it, too, we'll split the job up.


And rarebit: You only with you were on my crew! XD j/k
Message edited by Cmdr_Dezreki on 02/15/2007 13:28:43.
02/15/2007 13:29:56
    Subject: Re:Vista Issues with The Matrix Online.


Jacked Out

Joined: Aug 18, 2005
Messages: 5866
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Yeah, I'm totally obsessed with the smoothness. But, now you can see from Dezreki's screenshot what I'm talking about with the crazy shadows on the face of an RSI.

And I actually run with regular AA levels (Whatever the game decides is regular, I guess) when I have AA on. And this never happened with XP. So maybe there's something going on with that because I know that Vista's user interface is using its own AA (So that everything is smooth, which I love). Hmm...

As long as I can use FRAPS, though, I wish there was some way to fix that face-shadow/shadow-face problem as well as the various glitches with NPC textures (Civilians, Agents, the Oracle, etc).
02/15/2007 13:31:59
    Subject: Re:Vista Issues with The Matrix Online.


Development

Joined: Dec 2, 2005
Messages: 21413
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Sykin wrote:
Oh wow. I think we found the problem, Rarebit. I just tried taking screenshots without AA turned on on all resolutions... All of the screenshots worked.

That's why ShadowSK hasn't reported problems! He doesn't use AA.
Yeah. Maybe Vista is a little less generous about how it deals with situations where you're exceeding your card's available frame buffer memory. It might be that you can fix your trouble by bumping your AA + resolution down to a level your card can actually handle. Having your AA cranked up past that point might not be giving you a smoother image, anyway.

You might also try turning off some graphics options in MXO to see if that makes a difference--Overbright, in particular, since that adds a render pass, I think.
02/15/2007 13:33:38
    Subject: Re:Vista Issues with The Matrix Online.


Development

Joined: Dec 2, 2005
Messages: 21413
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Sykin wrote:
Yeah, I'm totally obsessed with the smoothness. But, now you can see from Dezreki's screenshot what I'm talking about with the crazy shadows on the face of an RSI.

And I actually run with regular AA levels (Whatever the game decides is regular, I guess) when I have AA on. And this never happened with XP. So maybe there's something going on with that because I know that Vista's user interface is using its own AA (So that everything is smooth, which I love). Hmm...

As long as I can use FRAPS, though, I wish there was some way to fix that face-shadow/shadow-face problem as well as the various glitches with NPC textures (Civilians, Agents, the Oracle, etc).
Oh, really?

<-- knows next to nothing about Vista except that it is causing this headache

Can you turn off that AA on Vista's user interface? I wonder if that would make a difference in the game.
02/15/2007 13:51:53
    Subject: Re:Vista Issues with The Matrix Online.


Jacked Out

Joined: Aug 22, 2005
Messages: 51
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I'm having a slight graphical issue, not sure if its vista related...check out the oracle and let me know what you think...
02/15/2007 13:54:30
    Subject: Re:Vista Issues with The Matrix Online.


Systemic Anomaly

Joined: Aug 17, 2005
Messages: 1625
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Yo, I got some screenshots of graphics errors now:





EDIT: It should also be noted I do not get issue when *I* use the gun:
Message edited by Cmdr_Dezreki on 02/15/2007 14:01:26.
02/15/2007 15:18:46
    Subject: Re:Vista Issues with The Matrix Online.


Jacked Out

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Below are more samples of the texture bug (Note: You won't see the shadow-face bug in these because I'm using the Bright RSI useropts line)...


Domo arigato, Mr. Roboto.


Agent Pace cannot paint-by-numbers.


Hey now, we're on a budget, and ribbed ones cost more, so I had to settle with the regular kind...


YOU MUCH REACH THE... Also, check the leet hotbar. Yeah, I'm just fearless like that. Oh wait, this isn't a texture error.


Windows Vista is people!!



The screenshots are almost 1MB each... So... Hope most of you have a good connection.
Message edited by Sykin on 02/15/2007 15:20:31.
02/15/2007 15:59:59
    Subject: Re:Vista Issues with The Matrix Online.


Systemic Anomaly

Joined: Aug 15, 2005
Messages: 2357
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Sykin wrote:
Oh wow. I think we found the problem, Rarebit. I just tried taking screenshots without AA turned on on all resolutions... All of the screenshots worked.

That's why ShadowSK hasn't reported problems! He doesn't use AA.

Ah, I run AA, but also windowed most of the time. XD  It all makes sense now.
02/15/2007 21:48:06
    Subject: Re:Vista Issues with The Matrix Online.


Development

Joined: Dec 2, 2005
Messages: 21413
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SolidSnake wrote:

I'm having a slight graphical issue, not sure if its vista related...check out the oracle and let me know what you think...

SolidSnake, it would help us out if you could post your DxDiag information, as specified at the beginning of this thread.
02/15/2007 21:53:50
    Subject: Re:Vista Issues with The Matrix Online.


Development

Joined: Dec 2, 2005
Messages: 21413
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Sykin wrote:
Yeah, I'm totally obsessed with the smoothness. But, now you can see from Dezreki's screenshot what I'm talking about with the crazy shadows on the face of an RSI.

And I actually run with regular AA levels (Whatever the game decides is regular, I guess) when I have AA on. And this never happened with XP. So maybe there's something going on with that because I know that Vista's user interface is using its own AA (So that everything is smooth, which I love). Hmm...

As long as I can use FRAPS, though, I wish there was some way to fix that face-shadow/shadow-face problem as well as the various glitches with NPC textures (Civilians, Agents, the Oracle, etc).
So, just to be clear about this, are the face shadow and texture glitches affected by resolution/AA/windowed? Like, do they still happen in 800x600 with AA off, windowed/fullscreen?

Also, what level is your AA set at in your Windows Display Options? Some drivers allow AA levels to be set there that could override what MXO is trying to use. If possible, you could try lowering your Display Options AA settings to see if that makes any difference in the game.
02/15/2007 22:08:05
    Subject: Re:Vista Issues with The Matrix Online.


Jacked Out

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Messages: 15
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I was able to get rid of the texture glitches if I turned the charecter shadows and building shadows off, not sure if that helps any.
02/15/2007 23:02:50
    Subject: Re:Vista Issues with The Matrix Online.


Development

Joined: Dec 2, 2005
Messages: 21413
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Nejoe wrote:
I was able to get rid of the texture glitches if I turned the charecter shadows and building shadows off, not sure if that helps any.
Huh, could be a stencil buffer compatibility issue then. How about if the character shadows are on low detail (round blobs)?
02/15/2007 23:15:20
    Subject: Re:Vista Issues with The Matrix Online.


Jacked Out

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Not sure about anyone else but mine will glitch up If I put any of the character shadows on, high or low. I went back and checked the building shadows again It doesn't seem to effect the character's graphics. I'm not sure if it's effecting anything else but my frame rate drops bad when I turn it on, when I had XP it never did.
Message edited by Nejoe on 02/15/2007 23:16:04.
02/16/2007 00:56:21
    Subject: Re:Vista Issues with The Matrix Online.


Jacked Out

Joined: Aug 22, 2005
Messages: 51
Location: UK
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Ok here's my dxdiag info as requested:

------------------
System Information
------------------
Time of this report: 2/15/2007, 21:45:47
       Machine name: MATRIXVISTA
   Operating System: Windows VistaTM Ultimate (6.0, Build 6000) (6000.vista_rtm.061101-2205)
           Language: English (Regional Setting: English)
System Manufacturer: alienware
       System Model: alienware
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Core(TM)2 Quad CPU           @ 2.66GHz (4 CPUs), ~2.7GHz
             Memory: 2046MB RAM
          Page File: 1286MB used, 3038MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6000.16386 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: The file nvd3dum,nvd3dumx.dll,nvwgf2um,nvwgf2umx.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 8800 GTX
     Manufacturer: NVIDIA
        Chip type: GeForce 8800 GTX
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0191&SUBSYS_039C10DE&REV_A2
   Display Memory: 1499 MB
 Dedicated Memory: 732 MB
    Shared Memory: 767 MB
     Current Mode: 1024 x 768 (32 bit) (60Hz)
          Monitor: Generic Non-PnP Monitor
      Driver Name: nvd3dum,nvd3dumx.dll,nvwgf2um,nvwgf2umx.dll
   Driver Version: 7.15.0011.0059 (English)
      DDI Version: 9Ex
Driver Attributes: Final Retail
 Driver Date/Size: 1/30/2007 22:49:00, 4640768 bytes
      WHQL Logo'd: No
  WHQL Date Stamp: None
Device Identifier: {D7B71E3E-42D1-11CF-5573-972302C2CA35}
        Vendor ID: 0x10DE
        Device ID: 0x0191
        SubSys ID: 0x039C10DE
      Revision ID: 0x00A2
      Revision ID: 0x00A2
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                   {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
02/16/2007 00:57:16
    Subject: Re:Vista Issues with The Matrix Online.


Jacked Out

Joined: Aug 22, 2005
Messages: 51
Location: UK
Offline
-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/2/2006 05:28:10, 273920 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/2/2006 05:28:10, 273920 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 05:28:10, 273920 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Line In (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 05:28:10, 273920 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Line In (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 05:28:10, 273920 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microphone (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 05:28:10, 273920 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Digital Input Device (SPDIF) (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 05:28:10, 273920 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Microsoft Wireless Optical Desktop® 1.00
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006A
FF Driver: n/a

Device Name: Controller (XBOX 360 For Windows)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x028E
FF Driver: n/a

Poll w/ Interrupt: No
 
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