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<title>Latest topics for the forum &quot;Connection Issues (LaunchPad, Network, Router, Installation)&quot;</title>
<ttl>10</ttl>
<link>http://forums.station.sony.com/mxo/</link>
<description>The newest discussed topics in the forum &quot;Connection Issues (LaunchPad, Network, Router, Installation)&quot;</description>
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<title>Authenticating...Failure (LO_UNEXPECTEDMSG).(0)</title>
<description>&lt;p&gt;Hey I just tried to reinstall the game with the cd&amp;#39;s and now I&amp;#39;m getting this message, &quot;Authenticating...Failure (LO_UNEXPECTEDMSG).&quot;&lt;/p&gt;&lt;p&gt;not sure why although I think it might be because I had some of the files of the game still on my computer when I reinstalled so what should I do? Is it possible to fix or do i need to just delete everything and reinstall (which means I&amp;#39;ll have to repatch.)&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;that and i just realized i get the old wanerbros EULA acceptance thing instead of the black and white sony one.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;nvm I think I got it and its patching all over again oh well please disregard.&lt;/p&gt;</description>
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<pubDate>Sat, 30 May 2009 17:18:36 GMT</pubDate>
<author>Zeac</author>
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<title>Station Launcher loads the matrix launcher but stops at authenticating(6)</title>
<description>&lt;p&gt;This is really strange. I&amp;#39;ve uninstalled the game, reinstalled it, ran full check, and turned off my firewall. I still get to authenticating and the launcher sends me to &quot;verify&quot; in internet explorer. Please let me know what I could do?&lt;/p&gt;</description>
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<pubDate>Fri, 15 May 2009 18:31:02 GMT</pubDate>
<author>Ryneheart</author>
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<title>Corrupted Files Error(4)</title>
<description>&lt;p&gt;I&amp;#39;m getting a corrupted files error that says to run the scan and I do that on the launcher and no dice.&lt;/p&gt;&lt;p&gt;Any help?&amp;nbsp; Because I was logged in yesterday on this same machine, so?&lt;/p&gt;&lt;p&gt;TIA&lt;/p&gt;</description>
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<pubDate>Thu, 7 May 2009 11:42:17 GMT</pubDate>
<author>Raviola</author>
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<title>Can&apos;t get past choosing name and background(2)</title>
<description>&lt;p&gt;I go to choose a name and background info. After I insert that info is sits there. Its not freezing persay it just has my char. moving back and forth on the screen and not progressing. the quit button nor any other button is selectable. please hlp me with this. I consulted a PC guru I know and He says my PC can run any game in the free world accept Crysis if that helps.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks for taking the time to read this Koribas&lt;/p&gt;</description>
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<pubDate>Thu, 9 Apr 2009 02:50:08 GMT</pubDate>
<author>Koribas</author>
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<title>Unable to connect to margin server(1)</title>
<description>&lt;p&gt;This is the error I get when I try to connect through my campus&amp;#39;s network. The campus network is set up and secured by Resnet for most accesses (i.e. dorms) that prevents connection to a large majority of ports (keeping from playing online or even connecting to Xfire/Steam [somehow, Impulse and Spore work]), but in some buildings like computer labs there is a different configuration that allows for play over the internet, especially for the students who can&amp;#39;t be kept away from World of Warcraft for too long without going insane. But for those students that can connect to WoW, I can&amp;#39;t connect to MxO.&lt;/p&gt;&lt;p&gt;Is this a technical problem on client side or server connection side?&lt;/p&gt;</description>
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<pubDate>Sun, 8 Feb 2009 14:20:19 GMT</pubDate>
<author>ZippyTheSquirrel</author>
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<title>Triple Clienting(2)</title>
<description>&lt;p&gt;Does anyone know how to get triple clienting working with xp.&amp;nbsp; In vista i can use the -clone to let me triple client but in xp I can only dual client. Any ideas???&lt;/p&gt;</description>
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<pubDate>Thu, 29 Jan 2009 21:38:57 GMT</pubDate>
<author>ExternalError</author>
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<title>Patch Error -30/47/48 [I&apos;m not computer/networking illiterate either](1)</title>
<description>&lt;p&gt;I am very very good with computers. In both software/hardware and even more so with networking.&lt;/p&gt;&lt;p&gt;I am running Vista x64 bit, so that automatically gives you some heads up with what I am facing, install wise.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I downloaded the game from Direct2Drive since no place around here still carrys the game itself. It downloaded fine, and installed fine.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;During the patcher. I initially got the error -47 I think it was. Must of been some internet problems on my part. So I ran it again and it did it once more. Except now further into the patching downloading I got error -30. Could not write file or was a read only [I think it said]. I ran the launcher again from the direct source instead of from the shortcut and ran it as Admin.&lt;/p&gt;&lt;p&gt;So right now I am waiting to see what will happen since it takes a super long time to download. I also set its priority to High through the Proccess in TM [while running TM through Admin mode].&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;So I&amp;#39;m waiting to see what&amp;#39;s gonna happen. I have work in an hour, and will be back in 7-8 hours. Any suggestions for when I come back on something I might be missing?&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Edit:&lt;/p&gt;&lt;p&gt;Forgot to mention that I also had opened up ports 9700 as UDP under &quot;launcher.exe&quot;, and 10000-11000 as Both TCP and UDP under&amp;nbsp; &quot;launcher.exe&quot;... [And as I was typing this I got error -48, that the download was terminated unexpectedly.]&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Is there a manual patch I can download, since this is getting annoying.&lt;/p&gt;</description>
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<pubDate>Mon, 26 Jan 2009 11:02:05 GMT</pubDate>
<author>DanTheMan91</author>
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<title>&apos;Only one instance of the game can be running.&apos; Error(6)</title>
<description>&lt;p&gt;I&amp;#39;m trying once again to get back to the Matrix, but am once again hitting roadblocks. I&amp;#39;m attempting from the XP 32 side of a dual boot XP 32 / Vista 64 system.&lt;/p&gt;&lt;p&gt;When I try and load up the launcher, if I toggle on the &amp;#39;Patch Full System Check&amp;#39; the green text scrolls down saying it has authenticated and needs to restart and then the window closes (regardless of whether I click the restart button) and an error box reading &amp;#39;Only one instance of the game can be running&amp;#39; pops up.&lt;/p&gt;&lt;p&gt;If I leave the &amp;#39;Patch Full System Check&amp;#39; toggle off, I can log in with my username and password and then it freezes up on &amp;#39;Athenticating...&amp;#39; after a couple of seconds and I eventually just need to manually stop the process in the Task Manager to remove it.&lt;/p&gt;&lt;p&gt;Anyone have any suggestions?&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;</description>
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<pubDate>Sat, 20 Dec 2008 18:46:39 GMT</pubDate>
<author>Balletic</author>
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<title>crash(0)</title>
<description>&lt;p&gt;First I get the &quot;you are already on&quot; crap and now the whole thing just crashes when I go to jack in after selecting my character. And even tired the station launch which did the same thing&lt;/p&gt;</description>
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<pubDate>Thu, 18 Dec 2008 20:35:37 GMT</pubDate>
<author>Baroness</author>
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<title>Another &quot;Patch System Error&quot;(2)</title>
<description>&lt;p&gt;I&amp;#39;ve encountered a bit of trouble since the latest patch was uploaded to the server. As the launch pad for MxO starts up, the username and password fields do not appear. Instead, a pop up message appears, announcing &quot;Patch system error &amp;nbsp;(result code -15): A required file is missing.&quot; As the log-in prompt is interrupted by this message, it is impossible to carry out a full system scan (which would be my first impulse on receiving this sort of error message).&lt;/p&gt;&lt;p&gt;My next impulse would be to re-install the whole game. However, this is not possible. My MxO CD&amp;#39;s are back in Canada, and I&amp;#39;m going to be abroad until the beginning of April.&lt;/p&gt;&lt;p&gt;Is there any way to work around this? I&amp;#39;d really rather not have to wait four months to get back into things...&lt;/p&gt;</description>
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<pubDate>Thu, 18 Dec 2008 09:01:36 GMT</pubDate>
<author>BienTan</author>
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<title>patch system error(result code-(3)</title>
<description>&lt;p&gt;how do i fix this error&lt;/p&gt;</description>
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<pubDate>Mon, 1 Dec 2008 13:59:44 GMT</pubDate>
<author>morepower</author>
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<title>Patching problems...Help!(5)</title>
<description>&lt;p&gt;I&amp;#39;m getting a error called: &lt;/p&gt;&lt;p&gt;Patch system error (result code -30):&lt;/p&gt;&lt;p&gt;Unable to move/rename a file (access restriction or or read-only).&lt;/p&gt;&lt;p&gt;Can anyone help me find a fix? Thanks!&lt;/p&gt;</description>
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<pubDate>Mon, 20 Oct 2008 19:33:27 GMT</pubDate>
<author>Jman</author>
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<title>Patch system error (result code -47)(1)</title>
<description>Cannot log in game with that code showing up. Dunno what happened???</description>
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<pubDate>Mon, 20 Oct 2008 15:58:02 GMT</pubDate>
<author>mantra777</author>
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<title>Lag at the start of Interlock(0)</title>
<description>For a couple of weeks now I&apos;ve been having progressively worstening lag in general at the start of and interlock round, worst if that interlock is caused by an ability usually making me lag out for about 20 seconds. This at first I thought was caused by the wireless connection to the router as I&apos;ve had problems with the wireless which have been getting worst over the past week causing my connection to MxO and other online games to just time out.&lt;br /&gt;&lt;br /&gt;Recently I installed a wire which now means I&apos;m in direct link to the server now while the complete timeout issue has disappeared and I&apos;m no longer being disconnected from the router I still have this problem whereby I lag out at the start of interlock usually finding myself dead by the time I get my connection back.&lt;br /&gt;&lt;br /&gt;Here is my IP config and tracert.&lt;br /&gt;&lt;br /&gt;--------------------------------------------------------------------------&lt;br /&gt;&lt;p&gt;Windows IP Configuration&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt; Host Name . . . . . . . . . . . . : tom&lt;/p&gt;&lt;p&gt; Primary Dns Suffix . . . . . . . : &lt;/p&gt;&lt;p&gt; Node Type . . . . . . . . . . . . : Broadcast&lt;/p&gt;&lt;p&gt; IP Routing Enabled. . . . . . . . : No&lt;/p&gt;&lt;p&gt; WINS Proxy Enabled. . . . . . . . : No&lt;/p&gt;&lt;p&gt; DNS Suffix Search List. . . . . . : home&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Ethernet adapter Local Area Connection:&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt; Connection-specific DNS Suffix . : home&lt;/p&gt;&lt;p&gt; Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller&lt;/p&gt;&lt;p&gt; Physical Address. . . . . . . . . : 00-1E-8C-3A-6F-DF&lt;/p&gt;&lt;p&gt; Dhcp Enabled. . . . . . . . . . . : Yes&lt;/p&gt;&lt;p&gt; Autoconfiguration Enabled . . . . : Yes&lt;/p&gt;&lt;p&gt; IP Address. . . . . . . . . . . . : 192.168.1.66&lt;/p&gt;&lt;p&gt; Subnet Mask . . . . . . . . . . . : 255.255.255.0&lt;/p&gt;&lt;p&gt; Default Gateway . . . . . . . . . : 192.168.1.254&lt;/p&gt;&lt;p&gt; DHCP Server . . . . . . . . . . . : 192.168.1.254&lt;/p&gt;&lt;p&gt; DNS Servers . . . . . . . . . . . : 192.168.1.254&lt;/p&gt;&lt;p&gt; Lease Obtained. . . . . . . . . . : 04 September 2008 19:28:11&lt;/p&gt;&lt;p&gt; Lease Expires . . . . . . . . . . : 05 September 2008 19:28:11&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Tracing route to vector.matrixonline.com [199.108.0.80]&lt;/p&gt;&lt;p&gt;over a maximum of 30 hops:&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt; 1 15 ms 99 ms 99 ms api.home [192.168.1.254] &lt;/p&gt;&lt;p&gt; 2 30 ms 31 ms 31 ms 217.47.251.122 &lt;/p&gt;&lt;p&gt; 3 29 ms 29 ms 31 ms 217.47.251.161 &lt;/p&gt;&lt;p&gt; 4 31 ms 30 ms 30 ms 217.47.67.174 &lt;/p&gt;&lt;p&gt; 5 29 ms 30 ms 33 ms 212.140.206.5 &lt;/p&gt;&lt;p&gt; 6 30 ms 30 ms 30 ms 217.41.173.65 &lt;/p&gt;&lt;p&gt; 7 36 ms 31 ms 31 ms 217.41.173.114 &lt;/p&gt;&lt;p&gt; 8 31 ms 32 ms 30 ms 217.41.173.50 &lt;/p&gt;&lt;p&gt; 9 32 ms 34 ms 30 ms 213.123.108.114 &lt;/p&gt;&lt;p&gt; 10 30 ms 31 ms 29 ms londonc-access3-s18.ukcore.bt.net [194.72.2.149] &lt;/p&gt;&lt;p&gt; 11 35 ms 35 ms 36 ms core3-pos0-6-0-0.ealing.ukcore.bt.net [62.6.204.201] &lt;/p&gt;&lt;p&gt; 12 35 ms 35 ms 35 ms transit2-gig8-0-0.ealing.ukcore.bt.net [62.6.200.122] &lt;/p&gt;&lt;p&gt; 13 35 ms 35 ms 35 ms t2c2-ge8-0-0.uk-eal.eu.bt.net [166.49.168.49] &lt;/p&gt;&lt;p&gt; 14 89 ms 36 ms 36 ms 195.50.91.161 &lt;/p&gt;&lt;p&gt; 15 35 ms 35 ms 36 ms ae-0-52.bbr2.London2.Level3.net [4.68.117.34] &lt;/p&gt;&lt;p&gt; 16 170 ms 170 ms 169 ms as-2-0.mp1.SanDiego1.Level3.net [64.159.1.137] &lt;/p&gt;&lt;p&gt; 17 171 ms 169 ms 170 ms so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130] &lt;/p&gt;&lt;p&gt; 18 186 ms 184 ms 183 ms vl861.sdtermswitch-1.sonyonline.net [63.215.251.130] &lt;/p&gt;&lt;p&gt; 19 185 ms 183 ms 184 ms vl831.sdkollsw-1.sonyonline.net [64.37.144.82] &lt;/p&gt;&lt;p&gt; 20 183 ms 185 ms 185 ms sdkmxo-03-01.thematrixonline.com [199.108.0.80] &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Trace complete.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;br /&gt;&lt;br /&gt;</description>
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<pubDate>Thu, 4 Sep 2008 13:43:08 GMT</pubDate>
<author>Denary</author>
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<title>Stuck at Authenticating(4)</title>
<description>I just began to play again on my new laptop. But whenever I try to logon it always stays at authenticating. But when I try to log on with my desktop I have no problems. </description>
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<pubDate>Tue, 22 Jul 2008 16:13:04 GMT</pubDate>
<author>RichardX</author>
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<title>Unable to get passed login box(1)</title>
<description>I&apos;m hoping to return to MxO but am running Vista 64 now and am completely clueless how to get around what is happening.&amp;nbsp; Regardless of whether I try to launch MxO from the SOE launcher or the .exe file in the The Matrix Online directory, it pops up that initial rustic looking login box where all the text auto types out in green.&amp;nbsp; I am able to put my station account and password in there, but when I click to go passed that phase, it freezes and stalls out.&amp;nbsp; Any suggestions?</description>
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<pubDate>Thu, 17 Jul 2008 21:29:24 GMT</pubDate>
<author>Balletic</author>
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<title>..UDP session with margin server(4)</title>
<description>I was able to login but not completely. See below..&lt;br /&gt;&lt;br /&gt;&amp;quot;Unable to establish UDP session with margin server&amp;quot;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;img src=&quot;http://usera.imagecave.com/n797_ss/marginserver01.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; /&gt;&lt;br /&gt;&lt;br /&gt;&lt;img src=&quot;http://usera.imagecave.com/n797_ss/marginserver02.jpg&quot; border=&quot;0&quot; alt=&quot;&quot; /&gt;</description>
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<pubDate>Thu, 17 Jul 2008 16:13:59 GMT</pubDate>
<author>Natasha768</author>
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<title>Authenticating..... Failure. (ERROR)(4)</title>
<description>&lt;p&gt;I am tryinig to log in and the message I keep recieving is.&lt;/p&gt;&lt;p&gt;&lt;b&gt;&lt;span style=&quot;font-size: small;&quot;&gt;Authenticating..... Failure.&amp;nbsp;(ERROR)&lt;/span&gt;&lt;/b&gt;&lt;/p&gt;&lt;p&gt;Any suggestions?&lt;/p&gt;&lt;p&gt;:S&lt;/p&gt;</description>
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<pubDate>Sun, 13 Jul 2008 08:47:38 GMT</pubDate>
<author>Ra2za</author>
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<title>Login Error?????(5)</title>
<description>&amp;quot;Failure due to corrupted files.&lt;br /&gt;Run a virus scan,then retry&lt;br /&gt;with &amp;quot;Full System Check&amp;quot;.If &lt;br /&gt;problem persists,click the &lt;br /&gt;support button in the launcher.&amp;quot;&lt;br /&gt;&lt;br /&gt;Let me just say,that i never had this problem...But after this hotfix,meh!!I did a Virus scan and Full System Check and i still get this message!!!&lt;br /&gt;Any suggestions?&lt;br /&gt;&lt;br /&gt;</description>
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<pubDate>Sun, 6 Jul 2008 15:44:06 GMT</pubDate>
<author>TonyJaa</author>
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<title>Solutions Summary (Connection Issues FAQ)(0)</title>
<description>&lt;span class=&quot;postbody&quot;&gt;Here you will find links to standard solutions for common issues. A sort of summary FAQ if you will.&lt;/span&gt;&lt;br /&gt;I will keep this list updated, but if you think there is something that should be added please send me a PM.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-size: medium;color: #88ff88;&quot;&gt;&lt;b&gt;First steps to a solution:&lt;/b&gt;&lt;/span&gt;&lt;br /&gt;&lt;ul&gt;&lt;li&gt;&lt;a rel=&quot;nofollow&quot; href=&quot;http://forums.station.sony.com/mxo/posts/list.m?topic_id=36300023855&quot; target=&quot;_blank&quot;&gt;What information should I include when posting my problem?&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;br /&gt;&lt;/li&gt;&lt;/ul&gt;&lt;span style=&quot;font-size: small;color: #88ff88;&quot;&gt;&lt;b&gt;&lt;br /&gt;&lt;span style=&quot;font-size: medium;&quot;&gt;Installation:&lt;/span&gt;&lt;/b&gt;&lt;/span&gt;&lt;br /&gt;&lt;ul&gt;&lt;li&gt;&lt;a rel=&quot;nofollow&quot; href=&quot;http://forums.station.sony.com/mxo/posts/list.m?start=0&amp;amp;topic_id=36300003120#36300044837&quot; target=&quot;_blank&quot;&gt;Where can I download the game (installer &amp;amp; supporting files)?&lt;/a&gt;&lt;br /&gt;&lt;/li&gt;&lt;/ul&gt;&lt;br /&gt;&lt;span style=&quot;font-size: medium;color: #88ff88;&quot;&gt;&lt;b&gt;Launcher and Station Launchpad issues:&lt;/b&gt;&lt;/span&gt;&lt;br /&gt;&lt;ul&gt;&lt;li&gt;&lt;a rel=&quot;nofollow&quot; href=&quot;http://forums.station.sony.com/mxo/posts/list.m?topic_id=12400011161&quot; target=&quot;_blank&quot;&gt;How to run a Full System Check&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a rel=&quot;nofollow&quot; href=&quot;http://forums.station.sony.com/mxo/posts/list.m?topic_id=12400000527&quot; target=&quot;_blank&quot;&gt;The Standard MxO Fix (For Login Issues)&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;br /&gt;&lt;span style=&quot;font-size: medium;color: #88ff88;&quot;&gt;&lt;b&gt;Networking and Connectivity:&lt;/b&gt;&lt;/span&gt;&lt;br /&gt;&lt;ul&gt;&lt;li&gt;&lt;a rel=&quot;nofollow&quot; href=&quot;http://forums.station.sony.com/mxo/posts/list.m?topic_id=12400008065&quot; target=&quot;_blank&quot;&gt;Firewall settings for The Matrix Online&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a rel=&quot;nofollow&quot; href=&quot;http://forums.station.sony.com/mxo/posts/list.m?topic_id=12400009167&quot; target=&quot;_blank&quot;&gt;T-Online StartCenter (Germany) is preventing my Launcher for running&lt;/a&gt;&lt;br /&gt;&lt;/li&gt;&lt;/ul&gt;&lt;br /&gt;&lt;br /&gt;</description>
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<link>http://forums.station.sony.com/mxo/posts/list.m?topic_id=36300024020</link>
<pubDate>Mon, 30 Jun 2008 14:43:37 GMT</pubDate>
<author>phi</author>
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