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<title>Latest posts for the topic &quot;Returning for the end now impossible???&quot;</title>
<ttl>10</ttl>
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<description>Latest messages posted in the topic &quot;Returning for the end now impossible???&quot;</description>
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<title>Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;MotorZ wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;Nihulis, that&amp;#39;s freaky.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Indeed it is.&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 15:36:53 GMT</pubDate>
<author>Nihulis</author>
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<title>Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;span &gt;&lt;p&gt;On a account subbed 31/5/09&lt;/p&gt;&lt;p&gt;TSR Mark R.: Good afternoon. We have had multiple problems with MXO users who have subscribed after 5/28 and before June 1. Please let me take a look at your account and I will see what I can do for you&lt;/p&gt;&lt;p&gt;TSR Mark R.: Unfortunately it appears that your account has been locked out from the MXO servers. the worse part is we do not have a tool or utility that allows us to get past the server restrictions. I can offer you a full refund for your subscription. I am very sorry about this. There are a lot of users that I have had to break this news to today and I wish I could do more.&lt;/p&gt;&lt;/span&gt;&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 15:40:36 GMT</pubDate>
<author>Weskie</author>
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<title>Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;Toluca wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;My account is also in that situation, so it seems I won&amp;#39;t be able to be with you all guys for the final demise.&lt;/p&gt;&lt;p&gt;I really undestand being able to resub on June 1st was a tecnical mistake, and we shouldn&amp;#39;t have been able to do that. It was my fault to be late to the dead line. But, once we were resuscribed, it&amp;#39;d be best just let us be and say goodbye to the game we love and worked so hard for. Because this shouldn&amp;#39;t be just bisnes, there&amp;#39;s also a lot of sentiments for a lot of the community.&lt;/p&gt;&lt;p&gt;Virrago, Raijin, walrus, if you have voice with the guys making this decisions, please make them to rething it.&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;From what they been saying there is lot of hope here, and no its not our faults for missing the deadline when they give us 4 Days to do it in.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I cant believe they got such a stupid system as to lock us all compleatly out.&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 15:42:21 GMT</pubDate>
<author>RetroX</author>
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<title>Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;We understand the problem that you all are having and how it&amp;#39;s pretty confusing, was it June 1st that was the cutoff or May 27th? I know that&amp;#39;s what you all are asking since you&amp;#39;ve only seen the 1st mentioned as the deadline.&lt;/p&gt;&lt;p&gt;Needless to say we&amp;#39;re discussing the matter here as well and while I don&amp;#39;t have anything official to mention as of right now, we hope that we&amp;#39;ll have something to tell you all in the near future.&lt;/p&gt;&lt;p&gt;Sorry folks!&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 15:49:25 GMT</pubDate>
<author>Raijinn</author>
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<title>Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;Raijinn wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;We understand the problem that you all are having and how it&amp;#39;s pretty confusing, was it June 1st that was the cutoff or May 27th? I know that&amp;#39;s what you all are asking since you&amp;#39;ve only seen the 1st mentioned as the deadline.&lt;/p&gt;&lt;p&gt;Needless to say we&amp;#39;re discussing the matter here as well and while I don&amp;#39;t have anything official to mention as of right now, we hope that we&amp;#39;ll have something to tell you all in the near future.&lt;/p&gt;&lt;p&gt;Sorry folks!&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Thanks for providing some clear information (albeit withouth a full answer) Raijinn, appreciate it&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 15:53:12 GMT</pubDate>
<author>LoTekGhost</author>
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<title>Re:Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;LoTekGhost wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;Raijinn wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;We understand the problem that you all are having and how it&amp;#39;s pretty confusing, was it June 1st that was the cutoff or May 27th? I know that&amp;#39;s what you all are asking since you&amp;#39;ve only seen the 1st mentioned as the deadline.&lt;/p&gt;&lt;p&gt;Needless to say we&amp;#39;re discussing the matter here as well and while I don&amp;#39;t have anything official to mention as of right now, we hope that we&amp;#39;ll have something to tell you all in the near future.&lt;/p&gt;&lt;p&gt;Sorry folks!&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Thanks for providing some clear information (albeit withouth a full answer) Raijinn, appreciate it&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Right now there isn&amp;#39;t a &lt;em&gt;full answer&lt;/em&gt; just yet, hense why one wasn&amp;#39;t provided. &lt;img src=&quot;/mxo/images/smilies/8a80c6485cd926be453217d59a84a888.gif&quot; border=&quot;0&quot; /&gt;&lt;/p&gt;&lt;p&gt;We&amp;#39;re working on it though!&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 15:56:30 GMT</pubDate>
<author>Raijinn</author>
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<title>Re:Re:Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;Raijinn wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;LoTekGhost wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;Raijinn wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;We understand the problem that you all are having and how it&amp;#39;s pretty confusing, was it June 1st that was the cutoff or May 27th? I know that&amp;#39;s what you all are asking since you&amp;#39;ve only seen the 1st mentioned as the deadline.&lt;/p&gt;&lt;p&gt;Needless to say we&amp;#39;re discussing the matter here as well and while I don&amp;#39;t have anything official to mention as of right now, we hope that we&amp;#39;ll have something to tell you all in the near future.&lt;/p&gt;&lt;p&gt;Sorry folks!&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Thanks for providing some clear information (albeit withouth a full answer) Raijinn, appreciate it&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Right now there isn&amp;#39;t a &lt;em&gt;full answer&lt;/em&gt; just yet, hense why one wasn&amp;#39;t provided. &lt;img src=&quot;/mxo/images/smilies/8a80c6485cd926be453217d59a84a888.gif&quot; border=&quot;0&quot; /&gt;&lt;/p&gt;&lt;p&gt;We&amp;#39;re working on it though!&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Didn&amp;#39;t mean that sarcastically if that&amp;#39;s how you took it, I was being honest.&amp;nbsp; Any information about it being looked into is good information for me...I&amp;#39;m just trying to find some hope for the whole situation.&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 16:04:05 GMT</pubDate>
<author>LoTekGhost</author>
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<title>Re:Re:Re:Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;LoTekGhost wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;Raijinn wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;LoTekGhost wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;Raijinn wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;We understand the problem that you all are having and how it&amp;#39;s pretty confusing, was it June 1st that was the cutoff or May 27th? I know that&amp;#39;s what you all are asking since you&amp;#39;ve only seen the 1st mentioned as the deadline.&lt;/p&gt;&lt;p&gt;Needless to say we&amp;#39;re discussing the matter here as well and while I don&amp;#39;t have anything official to mention as of right now, we hope that we&amp;#39;ll have something to tell you all in the near future.&lt;/p&gt;&lt;p&gt;Sorry folks!&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Thanks for providing some clear information (albeit withouth a full answer) Raijinn, appreciate it&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Right now there isn&amp;#39;t a &lt;em&gt;full answer&lt;/em&gt; just yet, hense why one wasn&amp;#39;t provided. &lt;img src=&quot;/mxo/images/smilies/8a80c6485cd926be453217d59a84a888.gif&quot; border=&quot;0&quot; /&gt;&lt;/p&gt;&lt;p&gt;We&amp;#39;re working on it though!&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Didn&amp;#39;t mean that sarcastically if that&amp;#39;s how you took it, I was being honest.&amp;nbsp; Any information about it being looked into is good information for me...I&amp;#39;m just trying to find some hope for the whole situation.&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;No sarcasm taken, I think many of you all are just searching for answers one way or another and we&amp;#39;re put in the difficult spot of not having one just yet. Hopefully soon (tm).&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 16:20:21 GMT</pubDate>
<author>Raijinn</author>
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<title>Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;span style=&quot;font-size: x-small;&quot;&gt;&lt;p&gt;So does this mean then that your working on a way to get players who are currently unsubscribed and who missed that &quot;deadline&quot; back in game? Because thats the issue at hand. People who&amp;#39;ve been gone for awhile need to be allowed to come back and enjoy the last few months of the game with their friends and faction mates&lt;/p&gt;&lt;/span&gt;&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 16:21:34 GMT</pubDate>
<author>amirah</author>
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<title>Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;amirah wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;span style=&quot;font-size: x-small;&quot;&gt;&lt;p&gt;So does this mean then that your working on a way to get players who are currently unsubscribed and who missed that &quot;deadline&quot; back in game? Because thats the issue at hand. People who&amp;#39;ve been gone for awhile need to be allowed to come back and enjoy the last few months of the game with their friends and faction mates&lt;/p&gt;&lt;/span&gt;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Unfortunately, I do not know how customer service is handling contacts regarding re-activating accounts that were not subscribed when the announcement was made.&amp;nbsp; Our focus with the closure of the game was on our current MxO customers and making sure that we were able to stop billing subscription fees, process any necessary outstanding subscription refunds, and extend trial offers to other games while ensuring they could access MxO until the servers went dark.&amp;nbsp; We certainly appreciate that there are some former MxO players that want to come back to see the end of the game, but as mentioned, our priority had to be placed on our current subscribers.&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 16:37:28 GMT</pubDate>
<author>Raijinn</author>
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<title>Re:Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;Raijinn wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;our priority had to be placed on our current subscribers.&lt;br /&gt;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Excuse me?!?!&amp;nbsp; SOE accepted my re-subscription on 5/31 and gave me access to MxO until this morning. That charge is still reflected in my payment history, and as far as I&amp;#39;m concerned, I *am* a current subscriber!! Except, of course, that SOE while happily taking my money is now refusing me access to a service I&amp;#39;ve paid for.&lt;/p&gt;&lt;p&gt;If this isn&amp;#39;t on your priority list Raijinn, it really needs to get near the top of it *now*!&lt;/p&gt;&lt;p&gt;--DT&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 16:50:07 GMT</pubDate>
<author>DeetyMxO</author>
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<title>Re:Re:Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;DeetyMxO wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;Raijinn wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;our priority had to be placed on our current subscribers.&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Excuse me?!?!&amp;nbsp; SOE accepted my re-subscription on 5/31 and gave me access to MxO until this morning. That charge is still reflected in my payment history, and as far as I&amp;#39;m concerned, I *am* a current subscriber!! Except, of course, that SOE while happily taking my money is now refusing me access to a service I&amp;#39;ve paid for.&lt;/p&gt;&lt;p&gt;If this isn&amp;#39;t on your priority list Raijinn, it really needs to get near the top of it *now*!&lt;/p&gt;&lt;p&gt;--DT&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;I&amp;#39;m not sure if you&amp;#39;ve seen the previous posts that I&amp;#39;ve made on that topic but that&amp;#39;s definitely a concern for us and we hope to have an answer for everyone in the same boat as you.&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 16:51:46 GMT</pubDate>
<author>Raijinn</author>
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<title>Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;span&gt;&lt;span&gt;TSR Eryk N.&lt;/span&gt;: What happened was, you were not supposed to of been able to subscribe but somehow it let you do so. You will be getting a refund for that and should have access to the game by tomorrow as well.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Sweet.&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 16:54:50 GMT</pubDate>
<author>Archaeus</author>
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<title>Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;Sorry that I haven&amp;#39;t been able to find it in these threads, but those of you (Archaeus, MetaLogic) who were told by TSR-Eryk N that your service would be restored, what method did you use to contact CS?&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 17:03:08 GMT</pubDate>
<author>DeetyMxO</author>
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<title>Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;Archaeus wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;span&gt;&lt;span&gt;TSR Eryk N.&lt;/span&gt;: What happened was, you were not supposed to of been able to subscribe but somehow it let you do so. You will be getting a refund for that and should have access to the game by tomorrow as well.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Sweet.&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;well his become more helpful, all he told me was that I was getting a refund and thats that&lt;img src=&quot;/mxo/images/smilies/69934afc394145350659cd7add244ca9.gif&quot; border=&quot;0&quot; alt=&quot;SMILEY&quot; /&gt;&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 17:04:23 GMT</pubDate>
<author>RetroX</author>
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<title>Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;I just used the chat&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 17:05:16 GMT</pubDate>
<author>Archaeus</author>
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<title>Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;The fairest thing to allow at this point would be at the very least to allow those who was subbed to MxO&amp;nbsp;&lt;strong&gt;any time&lt;/strong&gt; &lt;strong&gt;before June 1st&lt;/strong&gt; to be&amp;nbsp;allowed in, because that was the date provided to us.&amp;nbsp;&amp;nbsp;And I think&amp;nbsp;it is probably safe to assume&amp;nbsp;that&amp;nbsp;you guys (Walrus, Raijin, &amp;amp; Virrago) all were going&amp;nbsp;on this assumption as well.&lt;/p&gt;&lt;p&gt;I certainly hope this&amp;nbsp;become&amp;nbsp;firmly established and corrected soon so we can&amp;nbsp;not stress out about this anymore and&amp;nbsp;get some last good times in before closure.&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 17:05:37 GMT</pubDate>
<author>Villemar_MxO</author>
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<title>Re:Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;RetroX wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;Archaeus wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;span&gt;&lt;span&gt;TSR Eryk N.&lt;/span&gt;: What happened was, you were not supposed to of been able to subscribe but somehow it let you do so. You will be getting a refund for that and should have access to the game by tomorrow as well.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Sweet.&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;well his become more helpful, all he told me was that I was getting a refund and thats that&lt;img src=&quot;/mxo/images/smilies/69934afc394145350659cd7add244ca9.gif&quot; border=&quot;0&quot; /&gt;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Hopefully our beloved TSR Eryk attempt to shut you guys out will be&amp;nbsp;overruled by Raijin, Walrus, etc.&amp;nbsp; &lt;img src=&quot;/mxo/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif&quot; border=&quot;0&quot; alt=&quot;SMILEY&quot; /&gt;&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 17:08:19 GMT</pubDate>
<author>Villemar_MxO</author>
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<title>Re:Re:Re:Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;Villemar_MxO wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;RetroX wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;cite&gt;Archaeus wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;&lt;span&gt;&lt;span&gt;TSR Eryk N.&lt;/span&gt;: What happened was, you were not supposed to of been able to subscribe but somehow it let you do so. You will be getting a refund for that and should have access to the game by tomorrow as well.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Sweet.&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;well his become more helpful, all he told me was that I was getting a refund and thats that&lt;img src=&quot;/mxo/images/smilies/69934afc394145350659cd7add244ca9.gif&quot; border=&quot;0&quot; /&gt;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Hopefully our beloved TSR Eryk attempt to shut you guys out will be&amp;nbsp;overruled by Raijin, Walrus, etc.&amp;nbsp; &lt;img src=&quot;/mxo/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif&quot; border=&quot;0&quot; /&gt;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Mine might not, I am june the first person but Raijin and Virrago seem to heading in more positive direction with this to&lt;img src=&quot;/mxo/images/smilies/69934afc394145350659cd7add244ca9.gif&quot; border=&quot;0&quot; alt=&quot;SMILEY&quot; /&gt;&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 17:10:02 GMT</pubDate>
<author>RetroX</author>
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<title>Re:Returning for the end now impossible???</title>
<description>&lt;p&gt;&lt;cite&gt;Villemar_MxO wrote:&lt;/cite&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;The fairest thing to allow at this point would be at the very least to allow those who was subbed to MxO&amp;nbsp;&lt;strong&gt;any time&lt;/strong&gt; &lt;strong&gt;before June 1st&lt;/strong&gt; to be&amp;nbsp;allowed in, because that was the date provided to us.&amp;nbsp;&amp;nbsp;And I think&amp;nbsp;it is probably safe to assume&amp;nbsp;that&amp;nbsp;you guys (Walrus, Raijin, &amp;amp; Virrago) all were going&amp;nbsp;on this assumption as well.&lt;/p&gt;&lt;p&gt;I certainly hope this&amp;nbsp;become&amp;nbsp;firmly established and corrected soon so we can&amp;nbsp;not stress out about this anymore and&amp;nbsp;get some last good times in before closure.&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Exactly. And if the big issue is, &quot;Oh, those people who came in during that 4 day window are now going to get free partial Station Access for 2 months for their $14.99,&quot; please keep it. I might have actually re-activated my EQ2 account during those 2 months to see how things had changed, but at this point I&amp;#39;d really just like to have access to MxO until the end.&lt;/p&gt;</description>
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<pubDate>Thu, 4 Jun 2009 17:11:53 GMT</pubDate>
<author>DeetyMxO</author>
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