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<title>Latest posts for the topic &quot;Understanding the Report button!&quot;</title>
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<link>http://forums.station.sony.com/mxo/</link>
<description>Latest messages posted in the topic &quot;Understanding the Report button!&quot;</description>
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<title>Understanding the Report button!</title>
<description>&lt;span class=&quot;postbody&quot;&gt;&lt;span class=&quot;postbody&quot;&gt;&lt;p&gt;&lt;span style=&quot;font-size: small;&quot;&gt;&lt;span&gt;&lt;u&gt;&lt;b&gt;The secrets of a successful report!&lt;/b&gt;&lt;/u&gt;&lt;/span&gt;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;In this guide, you will learn the fundamentals of the &amp;quot;Report button&amp;quot; that is located on the&lt;br /&gt;bottom of every post on the official Matrix Online Forums. You can click it to notify a&lt;br /&gt;moderator about inappropriate posts and threads.&lt;br /&gt;&lt;br /&gt;&lt;img src=&quot;http://img390.imageshack.us/img390/6907/reportlinkud2.png&quot; border=&quot;0&quot; alt=&quot;&quot; /&gt;&lt;br /&gt;&lt;br /&gt;When you report a post, all Moderators are notified. We strive to ensure an enjoyable&lt;br /&gt;experience for all members of the forum community and it is our job to maintain order&lt;br /&gt; and ensure every user stays within the framework of the &lt;a rel=&quot;nofollow&quot; href=&quot;http://forums.station.sony.com/mxo/forums/show.m?forum_id=362&quot; target=&quot;_blank&quot;&gt;&lt;b&gt;Official Forum Rules&lt;/b&gt;&lt;/a&gt;.&lt;br /&gt;We evaluate each reported thread to determine if it violates the rules and if so, what action&lt;br /&gt; should be taken.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;span&gt;&lt;u&gt;&lt;b&gt;How to create a report:&lt;br /&gt;&lt;br /&gt;&lt;/b&gt;&lt;/u&gt;&lt;/span&gt;When you click&amp;nbsp;the &amp;#39;Report this post to a moderator&amp;#39; link at the bottom of the post, you are&lt;br /&gt;redirected to a new page where you will write the report.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;img src=&quot;http://img66.imageshack.us/img66/7312/reportformgp4.png&quot; border=&quot;0&quot; alt=&quot;&quot; /&gt;&lt;br /&gt;&lt;br /&gt;It isn&amp;#39;t necessary to write an essay but the more information you can give us, the easier it will&lt;br /&gt;be for us to determine what (if any) rules have been broken so we can act on your concerns.&lt;br /&gt;&lt;br /&gt;&lt;span class=&quot;postbody&quot;&gt;A single word may summarize the issue; however, &amp;quot;trolling&amp;quot; is an all-encompassing term and&lt;br /&gt; - along with other single word explanations - does not always help us understand the problem.&lt;/span&gt;&lt;br /&gt;Even Moderators are sometimes puzzled by short or empty reports and then we must spend time&lt;br /&gt; trying to understand why the post was reported.&lt;br /&gt;&lt;br /&gt;We rely on our judgement and experience when dealing with your reports. Something that&lt;br /&gt;is obvious to you may appear harmless to us - since it is possible that we do not understand&lt;br /&gt; the intent behind a particular post and the expected action may not be taken. &lt;span class=&quot;postbody&quot;&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span class=&quot;postbody&quot;&gt;Once you click the send button, you can look in your Private Message Outbox to see a copy of&lt;br /&gt;the report that was generated - This is also your confirmation that the forums accepted your&lt;br /&gt;report and delivered it to us.&lt;br /&gt;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;u&gt;&lt;b&gt;Here is a short summary which will help us to moderate efficiently:&lt;/b&gt;&lt;/u&gt;&lt;br /&gt;&lt;br /&gt;&lt;b&gt;Do&amp;#39;s&lt;br /&gt;&lt;/b&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Do write a brief, descriptive statement of why you are reporting a post.&lt;/li&gt;&lt;li&gt;Do try to remain constructive and neutral in your wording.&lt;/li&gt;&lt;/ul&gt;&lt;b&gt;Don&amp;#39;ts&lt;br /&gt;&lt;/b&gt;&lt;ul&gt;&lt;li&gt;Do not abuse the report function. &lt;span class=&quot;postbody&quot;&gt;Using the report feature to harass the Moderators is not acceptable forum use,&lt;br /&gt;and&amp;nbsp;users doing so will&amp;nbsp;be dealt with accordingly.&lt;/span&gt;&lt;/li&gt;&lt;li&gt;Do not use it to harass other players.&amp;nbsp; You should not report posts just because you don&amp;#39;t agree with someone.&lt;/li&gt;&lt;li&gt;Do not report multiple posts in the same thread. It is unnecessary and just spams our mailbox. We usually have&lt;br /&gt;a look at the entire thread and then decide what kind of action to take.&lt;br /&gt;&lt;/li&gt;&lt;li&gt;&lt;span class=&quot;postbody&quot;&gt;Do not participate in bad behavior or engage in &amp;#39;fanning the flames&amp;#39; within the reported thread.&lt;/span&gt;&amp;nbsp;If someone steps&lt;br /&gt; out of line, report their post and then move on.&amp;nbsp; The phrase &amp;quot;two wrongs don&amp;#39;t make a right&amp;quot; definitely applies here.&lt;/li&gt;&lt;/ul&gt;&lt;br /&gt;&lt;b&gt;&lt;u&gt;Some final thoughts:&lt;/u&gt;&lt;/b&gt;&lt;br /&gt;&lt;br /&gt;Remember, reporting a post doesn&amp;#39;t give you immunity from moderator action.&lt;br /&gt;If you participate in inappropriate behavior, you are just as guilty as the person you are reporting.&lt;br /&gt;&lt;br /&gt;When you submit a report, your identity remains anonymous, thus no one outside of the&lt;br /&gt;&lt;i&gt;Forum Moderators&lt;/i&gt; or &lt;i&gt;Community Team&lt;/i&gt; will know who reported the post.&lt;br /&gt;&lt;br /&gt;There are literally thousands of posts made on the forums every day and there is no way we&lt;br /&gt;can possibly read them all. Therefore, we rely on you, the community, to help us look for posts&lt;br /&gt; that violate the rules so we can work to provide a positive experience for everyone.&lt;br /&gt;&lt;br /&gt;Depending on the backlog of reports, it may take us a while to get to the post you reported.&lt;br /&gt;While it&amp;#39;s true that sometimes reports can &amp;quot;slip through the cracks&amp;quot;, please be patient and give us&lt;br /&gt; time to have a look at your report; &lt;span class=&quot;postbody&quot;&gt;if you do not see any moderator action taken against your report&lt;br /&gt; within a reasonable amount of time, it is safe to say that we decided that action was not warranted.&amp;nbsp; &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;If you have a question about why Moderator action was (or was not) taken, please feel free&lt;br /&gt; to send one of us a PM.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-size: xx-small;&quot;&gt;&lt;i&gt;(Thanks to a SWG mod for making this post!)&lt;br /&gt;&lt;/i&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;</description>
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<link>http://forums.station.sony.com/mxo/posts/list.m?topic_id=36300024307&amp;post_id=36300478285#36300478285</link>
<pubDate>Mon, 14 Jul 2008 14:47:40 GMT</pubDate>
<author>mxomod001</author>
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