Search Results: 98 messages were found

I still cannot get in. This bs had been going on for a few days now. I have done everything that is listed and then some. Seeing as I have always been sub'ed and didn't re-sub, if this is how SoE is going to do things especially when I have been paying for this game and 2 of their other games for how many years now. They even need to get me in game or give me my money back period.

If I am paying for something without fail then I should have access to it whenever. Charging me for 3 games but only letting me access 2 makes sense how? SoE where the hell is my money if your not going to live up to your end of the deal here? I am not paying you people to not have access to 1 of the games I pay for.

Once again deleting my commnets will not make me go away nor will PM's asking me what all I've done only to stop talking when My list of things I have done Including CSR assistance surpass your ability to furhter run me around, as well as shut me up.

I should not have to deal that or this nonsense. You people either fix my account that I didn't re-sub to so that I can have access to MxO like those who you've screwed over on the re-sub nonsense then let in, or give me my money back.

Enough with the childish games and poor business tactics.

Mercio wrote:

Nihulis wrote:
Mercio wrote:
Considering the fact that this is not a (Just today issue for me) and Considering the fact that I have never un-sub and still nothing yes. I got your PM's and all that you have suggested I have done before today.
I get that you don't understand why my problem is. However You don't know all that I have done leading up today and still nothing especially nothing useful from SoE.
Okay, try starting the launcher and clicking "Patch: Full System Scan" Then hit accept. If that does not work, click accept, then type in your username and password. And before you click accept, click the Patch: Full System Scan, then hit accept. It should verify all your files. It may take a bit.
If this doesn't work, we'll go from there.

I have adjusted MxO on my permissions list / firewall. turned off my firewall. I have gone as far as to uninstall reinstall. I have even completely removed all MxO folders whiped from my computer, then reinstalled. I have downloaded the station launcher as suggested and guided through by the CSR. All of that along with other things I listed in my first response and nothing.

It will not Authenticate, but no error message, nothing. When I close the MxO launch pad and try to get back in game, what happens is that I will get a message that says that "there can be only one instance of the Matrix running". I then have to hit ALT CTRL Delete and manually tell the "MxOexe" to end it's process then I can try again which ends in the same issue. Or Just restart my computer. No matter what happens. No error message. No getting past the Authentication.

I have done the router reconnect as instructed by CSR's I have also done the"Patch: Full System Scan" and hit accept. I have typed in my username and password. And before I clicked accept, I clicked the Patch: Full System Scan, then hit accept. It should verify all your files. Yes, it does take a bit just a little over an hour for me (Done this all of this 3 times)

I get that you're trying to help, thank you. I have done all the above already more than once and it will tell me Authenticating, but as I have said both in these forums and to Virrago. No error message, no getting to the next phase of the loggin.

Mercio wrote:

Nihulis wrote:
Still nothing here.......... I WAS NEVER UN-SUB'ED. I HAVE ALWAYS BEEN SUB'ED. WHAT IS THE DEAL HERE?
Is that necessary?

Considering the fact that this is not a (Just today issue for me) and Considering the fact that I have never un-sub and still nothing yes. I got your PM's and all that you have suggested I have done before today.

I get that you don't understand why my problem is. However You don't know all that I have done leading up today and still nothing especially nothing useful from SoE.

Still nothing here.......... I WAS NEVER UN-SUB'ED. I HAVE ALWAYS BEEN SUB'ED. WHAT IS THE DEAL HERE?

MetaLogic wrote:

Ok I was able to get back in via Station Launcher.

Not me via that or the MxO icon.

Firefox has nothing to do with it. At least not for me.

Mercio wrote:

Nihulis wrote:
Walrus wrote:
Hi folks,

    I understand the confusion for those folks who have resubbed since the email notice went out. We are in discussions about how we're going to deal with the issue and will have an answer for you as soon as possible. Unfortunately, those discussions are taking a bit longer than usual due to key folks being in transit from E3.

    The answer may not come today, but we are looking into it. Raijiin and Virrago will have an answer as soon as I can get them one.

    -Walrus
Yeah ok Walrus that is nice and all, thank you for sharing. But I have always been subed to MxO and yet can't get in game... Others who were always subed had a few idiotic issues, yet could / can get in game. So yes I have a problem with this becasue People who caught the re-sub glitch will get money back. However I will not get my money back so seriously WTH man???
Deleting my question will not change the issue or make this problem go away. So you or, one of your Red Named palls talk respond to me rather it be here or via PM.

Close Firefox and it will get rid of the Authenticating Error!

No that is not working for me and I have done that plus restart still the same issue. Also, I am not getting the Authentication error. I do however get to the Authenticating| and nothing happens.

Nope I cannot get in game and it's Not right.

I have had this Issue for more than a day and it's pissing me off. I didn't just re-sub I have always been subed.

Walrus wrote:

Hi folks,

    I understand the confusion for those folks who have resubbed since the email notice went out. We are in discussions about how we're going to deal with the issue and will have an answer for you as soon as possible. Unfortunately, those discussions are taking a bit longer than usual due to key folks being in transit from E3.

    The answer may not come today, but we are looking into it. Raijiin and Virrago will have an answer as soon as I can get them one.

    -Walrus

Yeah ok Walrus that is nice and all, thank you for sharing. But I have always been subed to MxO and yet can't get in game... Others who were always subed had a few idiotic issues, yet could / can get in game. So yes I have a problem with this becasue People who caught the re-sub glitch will get money back. However I will not get my money back so seriously WTH man???

Deleting my question will not change the issue or make this problem go away. So you or, one of your Red Named palls talk respond to me rather it be here or via PM.

MotorZ wrote:

Nihulis, that's freaky.

Indeed it is.

I always wanted to fight lvl 100 / 255 agents on equal grounds.. .

Virrago wrote:

MetaLogic wrote:
Five bucks on it won't come back up.
I'll take that bet.

Both of you better be ready to pay up.. .

I will miss all the cool parts of town. The mega city was stunning. The atmospherics of the game were breath taking.

Just sad seriously.

http://www.youtube.com/watch?v=m9nVENReGBY

Epic Lolz

What a mess this is.

Garu wrote:

The sheer amount of fail from SOE astounds me today. This is quite possibly the worst customer service I've ever seen in all my 30 years. We have never been treated this poorly.
If they are unable to restore access to everyone then they might as well shut this thing down now. This is absolutely an outrage.

Agreed.

Thankx.

Neu wrote:

Method or go home.

Discussion Closed.

I get to the Authenticate| and nothing happens, but my computer reacts like it's trying to get past this point but nothing.

If I close MxO then try to reopen it, I get a message saying "Only one instance of the Matrix can be opened" When I hit Alt Ctrl Delete, then check under Processes I find that my MxO Exe. is still running.

Just what the hell is going on here?

I don't even get this message

Neoteny wrote:

...This is the most popular thread on all the boards.
...Shouldn't that say something?

That would be too much like right.

Avath wrote:

Im sure this isnt a new idea... but given the circunstances Im posting it today. Im from Recursion, and its sad to see it always on Low, its almost dead, same few people. I made a new character on syntax, since its the only server (I know vector sometimes too) that reaches Medium. A lot of people from Recursion I know are doing the same, and we all feel the same way: "They should merge Syntax and Recursion". That way we can have our main characters together and do better RP, or involve more in the game. Whats the use of having a server on Low anyway? It would be fair for many people like me that have their main character on Recursion.
Thanks for reading.

I agree.

At this rate a Server merge is key.

Cool! and thank you.

imax wrote:

Somthing new to experiment with. My 1st space thingy... was pretty fun, think I'll practice with this kinda stuff for a while. Not to happy with the amount of detail here, but its a 1st attempt.

I like this one a lot.