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The Matrix Online
   Category   Forum   Topic   Subject   Author   Total Votes   Post Date 
Community General Discussion Announcement Regarding Subscription Issues - 06/04/09 Re:Announcement Regarding Subscription Issues - 06/04/09 oblivions 0 06/04/2009 19:42
 

So what happens to those that got offered refunds after speaking to the TSR's today?

Community General Discussion The Matrix Online on current News. Re:The Matrix Online on current News. oblivions 0 06/04/2009 18:40
 

yes i am now able to login, thanks guys for sorting this for us allSMILEY

Community Redpill Rescue Cant login Re:Cant login oblivions 0 04/05/2007 14:57
  LOL well im glad to see its sorted for youSMILEY And welcome to The Matrix!SMILEY

...This should help http://mxovault.ign.com/
Community Redpill Rescue Cant login Re:Cant login oblivions 0 04/05/2007 14:50
  Hope this helpsSMILEY

Question:  
Why do I keep getting the error message, 'Credit card rejected, but due to system problems.'?  


Answer:   
We apologize, but there is nothing that we at Sony Online Entertainment can do regarding your credit card not processing charges from our company. The reason why your debit or credit card might not work is a possible delay in a confirmation signal. This has to do with the signal transfer time as well as the way financial institutions deal with the check cashing and debit cards. We only give the financial institutions so much time to transfer a confirmation signal to us. If they stall or wait, it is treated as a denial. We only give a limited amount of time for signal transfer to protect our customers from getting their credit card numbers stolen by high level technology. We must protect our customers credit card numbers and do our best to make them safe. If the financial institute in question changes file transfer protocols then you should be able to get a confirmation signal. Your financial institution most likely places your credit card request in a queue where it waits behind other cards to get confirmation request ahead of yours. This will delay the amount of time it would take for your signal. If you choose to use the card late in the evening or early in the morning during low volume periods your chances of getting a confirmation success should increase.

However, there are a few common mistakes customers make that causes trouble in validating credit cards through Sony Online Entertainment. Make sure your billing address matches the address your Bank or Credit Card Company has on file for you. Also, please verify that the expiration date is correct. (Please note, the online example has a / shown in the date field, but should not be used. Just enter the numbers with no spaces or other characters.)

Some users are able to get around this problem by using 2 periods and then the first three numbers of their zip code in the zip code field, instead of the full zip code. For example, instead of entering the zip code as 90210, you would enter ..902 into the field. This typically means the bank does not have the correct zip code entered for the credit card holder, though it may be correct on the account itself.

If you still have problems, you'll probably need to contact your Credit Card Company or Bank.
Syntax World Discussion - Syntax A Sad Loss for all . . . Re:A Sad Loss for all . . . oblivions 0 11/06/2006 09:01
  Dont worry if you see someone loggin in as Karerune, that will be her daughter!
Syntax World Discussion - Syntax A Sad Loss for all . . . Re:A Sad Loss for all . . . oblivions 0 11/06/2006 08:53
  Thanks Shix for posting what i could not, being really close to her made it hard for me after i found out from her Daughter...
Lisa (Karerune) past away while in surgary. she was a Great person and by far the nicest and most loving person i have ever known, she will always have a place in my heart...I met her back on the Proxy server when i was In the Requiem faction.. when i met her i was very much interested in her, but was to scared to make a move...in the end it was Lisa that asked me to be her man..we had some great times together..times i will never forget, and i just hope she knows how much i loved her before she passed...She really was special..


In loving Memory Of Lisa (Karerune)



Community Residual Self-Image Show Us Your GUI! Re:Show Us Your GUI! oblivions 0 10/30/2006 20:18
  heres mineSMILEY



Syntax World Discussion - Syntax Happy Birthday Cuty! Re:Happy Birthday Cuty! oblivions 0 10/25/2006 17:43
  Since you will not shut up Cuty about me not posting...
Happy Bday SMILEY
Syntax World Discussion - Syntax Were have all the bad people gone? Re:Were have all the bad people gone? oblivions 0 10/24/2006 14:14
  Been here since around middle of Beta.
oblivions - Proxy
Development Discussion Update Discussion Update 42 Hotfix Discussion Thread Re: Update 42 Hotfix Discussion Thread oblivions 0 04/12/2006 14:54
 
  • Suplex now has its DPS more in line with other Spy abilities.
Thank You:smileyhappy:
Community General Discussion got served by servers Re: got served by servers oblivions 0 03/11/2006 08:47
 
grr it just makes me mad,we get to the weekend so got a few days away from work to spend in the Matrix, and our server f**ks up. yay to SOE................NOT

Message Edited by oblivions on 03-11-200608:47 AM

Message Edited by oblivions on 03-11-200608:48 AM

Community General Discussion got served by servers Re: got served by servers oblivions 0 03/11/2006 08:43
  grr our server sucks (syntax), i just get stuck on the 'loading char' screen, but can get into any other server! please reset or something SOESMILEY
Archived Forums External Playtest Discussion I have an Arc 4 box, anyone want to join in? Re: I have an Arc 4 box, anyone want to join in? oblivions 0 02/08/2006 15:11
  yea sure just give a time and date, it should be fun seeing how this gose with CR2SMILEY
Community General Discussion Cryptos Box In-game Re: Cryptos Box In-game oblivions 0 11/29/2005 06:41
  well i dont know what he said, i had my ingame audio off( was using
winamp, so now am waiting till he pops out again so i can listenSMILEYlol

Community General Discussion Cryptos Box In-game Re: Cryptos Box In-game oblivions 0 11/29/2005 06:31
  well i did not think it was going to open, so i just stood there doing my dance),and then..







Community Redpill Rescue Authenticating...Failure. (ERROR) Re: Authenticating...Failure. (ERROR) oblivions 0 11/29/2005 04:59
  well that was quick) under 1 hourSMILEY

Community Redpill Rescue Authenticating...Failure. (ERROR) Re: Authenticating...Failure. (ERROR) oblivions 0 11/29/2005 04:35
  grrrrrr, its a patch, dont worry! cause Walrus is away, nobody post's

Community General Discussion "I can't log on" : Here they come Re: "I can't log on" : Here they come oblivions 0 11/29/2005 04:34
  OMG,lol, its the patch,dont post anymoreSMILEY

but they should have posted something about this(

Community General Discussion Will there be a "Hotfix" today? Re: Will there be a "Hotfix" today? oblivions 0 11/29/2005 04:33
  yep, patch downloaded;/ i really wish that someone else would post  when Walrus is away;/

Community General Discussion Will there be a "Hotfix" today? Re: Will there be a "Hotfix" today? oblivions 0 11/29/2005 04:12
  well all servers have just gone down, so maybe they are doing the update, would have been nice for them to post;/

Syntax World Discussion - Syntax And whats your age? Re: And whats your age? oblivions 0 11/24/2005 17:34
  hmm, most of you are older then i thought :smileyindifferent: lol.

im 21

Community General Discussion Server down? Re: Server down? oblivions 0 09/28/2005 04:41
 
lol:smileywink:

goto http://mxoboards.station.sony.com/matrix/board/message?board.id=announcements&message.id=17

Message Edited by oblivions on 09-28-2005 05:42 AM

Community General Discussion Servers Down Re: Servers Down oblivions 0 09/20/2005 04:10
  no, the have been taken down so that they can install the new patch, it
just where are the patch notes, what have they changed????

Community General Discussion FREE webspace for faction sites! Re: FREE webspace for faction sites! oblivions 0 08/23/2005 13:35
  wow thanks man) this sure will help alot of the new factions out there) :smileywink:

 
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