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Werner Server Merge!
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Tactical Officer

Joined: Aug 9, 2006
Messages: 1806
Online

Enrico_Pallazzo wrote:

By the way, I'm working on Merging the Werner Server with Gemini. We need to give a customer service notification in advance so hang tight for more information on when this is going to happen.

I chuckle when I  think of how these 1.5 lines gave birth to almost 25 pages of hopeful "yay finally", "omg can't wait" and "how long, tell us, how looong?".

Now Enrico is gone. lol




Master at Arms

Joined: Mar 22, 2004
Messages: 1896
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Rook wrote:

Enrico_Pallazzo wrote:

By the way, I'm working on Merging the Werner Server with Gemini. We need to give a customer service notification in advance so hang tight for more information on when this is going to happen.

I chuckle when I  think of how these 1.5 lines gave birth to almost 25 pages of hopeful "yay finally", "omg can't wait" and "how long, tell us, how looong?".

Now Enrico is gone. lol

Subs up any minute, in fact I am surprised I can post now.

Giving me a 3 day ban for pointing out what a poor service we are getting is not trolling or are you banning all those that dare to complain about these all the issues recently.

I think on this issue before I do go we really do need an official SOE response based on the news that Enrico is going to EQ but SOE dont consider PS warrants a replacement Producer.

Its not like we ever see him here anyway and from reading some of the Vanguard responses the feeling is the same there.

At the moment you can see the population falling away due to rampant hacking, imbalanced weapons, no Werner feedback but most importantly no one from SOE (Forum Mods who are just players dont count) seems bothered enough to keep in contact with the players via the forums or email.



Grunt

Joined: Sep 27, 2004
Messages: 24
Location: Germany / Berlin
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@Whoever is responsable for the Merge and/or server related issues.

 

What is your problem???

PLEASE, say why it takes so long!



Surveillance Officer

Joined: Mar 1, 2006
Messages: 90
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Well 6 year birthday is today so i logged onto werner to see if my char "iccle" had the 6 year achievement, nothing, so i sent an appeal to soe asking about the merge...

[quote]

Discussion Thread
 Response (GM-Remdag) 05/20/2009 12:00 AM 
Greetings iccle,

That post is the most up to date information that the GM Team has available I am afraid.

If there is anything else we can assist you with, please do not hesitate to contact us again.

Sincerely,

GM-Remdag
Sony Online Entertainment
 
 Customer (*******) 05/19/2009 11:41 PM 
Today is the 6th year anniversery of planetside and i would very much like to be able to play my 6 year old character on a server that has other players.

Enrico posted in the planetside forums over 3 months ago saying that there was a plan to merge the servers, but he has left planetside now and no-one has responed in the forums or in the game with an update as to when or if the merge will still take place.

[/quote]



Surveillance Officer

Joined: May 12, 2004
Messages: 76
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I am afraid that the employees who care for the wishes of us planetside players aren't allowed to say anything.



Strategic Officer

Joined: May 5, 2006
Messages: 3659
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Protoberance wrote:

I am afraid that the employees who care for the wishes of us planetside players aren't allowed to say anything.

I am afraid those in fact left Planetside 4+ years ago.

<Moderator Edit {CC}: Removed personal attack>


Message edited by ComplexChaos on 05/20/2009 17:59:17.



Surveillance Officer

Joined: Mar 1, 2006
Messages: 90
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Since i pasted my /appeal here i should really give the update as well. Im done with it now ill wait an see what if anything happens, all i can suggest is that anyone who shares the same concern also put in an /appeal so we can get the issue noted on the support centers "top 100".

 

[quote]

Discussion Thread Response (GM-Remdag)05/20/2009 03:40 AM Greetings iccle,

I will make them aware of your request.

If there is anything else we can assist you with, please do not hesitate to contact us again.

Sincerely,

GM-Remdag
Sony Online Entertainment Customer (******)05/20/2009 03:25 AM Many of us players from werner have continued playing over the past 3 months soley on the promise made by enrico and SOE regarding the server merger, it is clearly unacceptable to be given no information or updates regarding this since we are still paying for subscriptions whilst waiting for something to be done.

Since you are our only point of contact for customer support i am respectfully asking that you elevate this point higher up and insist on behalf of all the european players that someone from "SOE planetside" contact the player base via the forums to give us an update on this situation. If SOE have no intention of actually going through with the server merge then they are currently obtaining money from us by deception.

[/quote]



Infiltrator

Joined: Aug 16, 2005
Messages: 173
Location: San Diego, Ca.
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Protoberance wrote:

I am afraid that the employees who care for the wishes of us planetside players aren't allowed to say anything.


I think this may be closer to reality then anything eles. The people within soe who do want to fix the issues arnt in a possition to do it. Planetside, has been set on "milk" for a long to now. Untill i am proven wrong i accept as fact that all developement with it is over, including the merge.....


Message edited by 2ndRealStinky on 05/20/2009 09:10:25.



Commando

Joined: Jul 10, 2006
Messages: 485
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iccle wrote:

Since i pasted my /appeal here i should really give the update as well. Im done with it now ill wait an see what if anything happens, all i can suggest is that anyone who shares the same concern also put in an /appeal so we can get the issue noted on the support centers "top 100".

 

[quote]

Discussion Thread Response (GM-Remdag)05/20/2009 03:40 AM Greetings iccle,

I will make them aware of your request.

If there is anything else we can assist you with, please do not hesitate to contact us again.

Sincerely,

GM-Remdag
Sony Online Entertainment Customer (******)05/20/2009 03:25 AM Many of us players from werner have continued playing over the past 3 months soley on the promise made by enrico and SOE regarding the server merger, it is clearly unacceptable to be given no information or updates regarding this since we are still paying for subscriptions whilst waiting for something to be done.

Since you are our only point of contact for customer support i am respectfully asking that you elevate this point higher up and insist on behalf of all the european players that someone from "SOE planetside" contact the player base via the forums to give us an update on this situation. If SOE have no intention of actually going through with the server merge then they are currently obtaining money from us by deception.

[/quote]

 

There was nothing "promised" in Enricos post and if you subbed instantly after reading it to be greeted by a merge the next day then thats your mis-understanding. After a year of appeals, threads and posts nothing has been achieved really, so like eveyone else, you'll just have to wait.




Infiltrator

Joined: Jan 27, 2006
Messages: 187
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Enrico_Pallazzo wrote:

By the way, I'm working on Merging the Werner Server with Gemini. We need to give a customer service notification in advance so hang tight for more information on when this is going to happen.

I agree Finair

'working on' is not 'promising' unless miracles have become a common occurrence, I am going to seal my mouth and stop yammering on about it...unless such times are neccessary to doso

Although it would be nice to have our CR5s in the big battles - can you imagine the calls for Raids?


Message edited by MiriamLuv on 05/20/2009 11:08:10.



Surveillance Officer

Joined: Mar 1, 2006
Messages: 90
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Ok he didnt use the words "promise" i guess i said that to the csr because in the past when enrico has said something will be done it has been. But with him gone to everquest we are left in the great unknown.

As for it taking time, 3 months is enough time to move the small number of players from werner that still play, if its not then some input from someone at SOE saying "were still working on it" would suffice to settle most peoples concerns.



Empire Commander

Joined: Aug 5, 2006
Messages: 8971
Location: UK
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As far as I know he still has a say on Planetside.  The sooner they merge the better it is for them and us, even if that means putting current development (Metagames for instants) aside.




Surveillance Officer

Joined: May 12, 2004
Messages: 76
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Chronicle wrote:

As far as I know he still has a say on Planetside.  The sooner they merge the better it is for them and us, even if that means putting current development (Metagames for instants) aside.

Who does even care for metagames ? They only draw people away from the battlefield which is already unnecessarily empty. The development of metagames is a complete waste of work imo.



Tactical Officer

Joined: Jul 29, 2005
Messages: 1818
Location: Norway
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wheres MY merge.. omg



Tactical Officer

Joined: May 23, 2004
Messages: 1107
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Inf3rnal wrote:

wheres MY merge.. omg



 
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