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Fair is fair
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Server: Seradon
Guild: Trinity
Rank: Initiate

Journeyman

Joined: Sep 11, 2007
Messages: 71
Offline

How can players know if they've been treated fairly if they cannot post about problems with customer service.

 

Are you that worried we'll find out some of them treat some players better than others?

 

If we do as you ask and send a pm or mail to the customer service rep or mod, how are we to know if we've been treated exact same as others.  Your word? 

TIME and TIME again, we've found your WORD to be at the whim of your emotions and you are not consistant in any way, shape or form.  When you get caught, you should tuck tail, appologize and fix it right away.

 

You really think by pretending to "move" posts... Or outright deleting them you are really building up trust and confidence?

Yes, some posts need to be locked, some deleted... but if you are having to do it so much.  Maybe the problem is YOU... not the posters, who have a right to be upset when they aren't treated Fairly!

 




Administrator

Joined: Feb 6, 2007
Messages: 59
Offline

It isn't that Customer Service doesn't read these forums (I know they sometimes do), they however are not required to read the Game Play Discussion forum and the correct avenue if you have a complaint about Customer Service is to contact them directly.

 

 
Vanguard » Vanguard Discussion » General » Gameplay Discussion
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