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Just bought game..Account closed?
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The Matrix Online » Top » Support Forums » Account and Billing Issues (Subscription and Password) Previous Topic  |  Next Topic
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Coppertop

Joined: Jan 17, 2009
Messages: 1
Offline

So....not a good start..just purchased game on D2D and station says the account is closed.



Technical Support

Joined: Jun 3, 2008
Messages: 64
Offline

It's likely to be waiting for a method of payment for a subscription to be placed in before the 30 day free period begins. It requires that information first, though, essentially as a method of age verification.

Please send me a PM though if this is still an issue you're having!


 
The Matrix Online » Top » Support Forums » Account and Billing Issues (Subscription and Password)
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