Croesis wrote:

Fen wrote:

Like you've never gone to a restaurant, gotten a meal that wasn't to your liking or gotten bad service and complained about it?

Customer:  "Hey, I asked to hold the sauce."
Waiter:  "You think it's so easy to cook a meal!?  Well if you're so smart, why don't you go and cook it yourself?!"

Actually, if this happened at a restaurant, I would politely ask the waiter to send it back.

I would give the waiter and the cook the benefit of the doubt. Have you seriously NEVER made a f'n mistake in your life? Who ARE you people? I suppose since you all are perfect, that would justify you belittling and berating the server, the cook, the whole establishment for RUINING YOUR LIFE by bringing you a meal that had sauce. Maybe you'd even have a case to sue them or something...

Actually, we pay to access the game, our subscriptions do not guarantee continuing storyline (either good or poor, depending on users viewpoint, as is immediatly evident) or additional content. If anyone doesn't like it, they don't have to pay/play. Simple really.

Now if the servers were inaccessible for more than the necessary time for maintenance, or if some funtionality of the game was broken and not repaired promptly etc. Then you can complain about the service. By not continuing the story they lose custom, but thats their choice to make.

And what Croesis said. I'm sure theres nowhere that our subscription fees demand a storyline, let alone one with every detail in it perfect to the satisfaction of every single player.

Anyone, I'm sorry if I'm a little sick of every thread on the story being hijacked by haters. I've never said that I agree with everything Rare did, every element of the story, etc. But he was just a human being, the last Dev we had, and I'm sure all the negative feedback from the playerbase made it pretty easy to walk away from this game.

So why don't you guys all go write up your amazing edit of the MxO story and publish it. I'm sure you'll feel great too when half the community sh*t's all over it.

Economics 101:

Money is exchanged for goods and services.

In a marketplace, if Vendor A is selling poor services for too high a price; where Vendors B though Z are selling appropriare services for a reasonable and fair price; it is fair to ask Vendor A how he justifies his fee when the services are far substandard to all the other vendors in the marketplace.  If he doesn't give a good justification, then it should not be unexpected if Vendor A goes out of business.

We are asking Vendor A to justify his fee.   Nothing wrong with that.  If he can't justify it, he should lower it, at the very least.

psilody wrote:

 

Anyone, I'm sorry if I'm a little sick of every thread on the story being hijacked by haters. I've never said that I agree with everything Rare did, every element of the story, etc. But he was just a human being, the last Dev we had, and I'm sure all the negative feedback from the playerbase made it pretty easy to walk away from this game.

So why don't you guys all go write up your amazing edit of the MxO story and publish it. I'm sure you'll feel great too when half the community sh*t's all over it.

Not our job.  I pay X for Y services.  If I have to do it myself, I shouldn't be charged full price.  End of story.

Croesis wrote:

Fen wrote:

No offense, dude, but do you realize that this is a service that we were paying our developers to do?  I mean, some of you guys treat it as if this is some favor they're doing for us.  No, it's a service we pay for.

Like you've never gone to a restaurant, gotten a meal that wasn't to your liking or gotten bad service and complained about it?

Customer:  "Hey, I asked to hold the sauce."
Waiter:  "You think it's so easy to cook a meal!?  Well if you're so smart, why don't you go and cook it yourself?!"

Actually, we pay to access the game, our subscriptions do not guarantee continuing storyline (either good or poor, depending on users viewpoint, as is immediatly evident) or additional content. If anyone doesn't like it, they don't have to pay/play. Simple really.

Now if the servers were inaccessible for more than the necessary time for maintenance, or if some funtionality of the game was broken and not repaired promptly etc. Then you can complain about the service. By not continuing the story they lose custom, but thats their choice to make.

Maybe that's what you pay for and that's what you're content with.  But it sure as hell ain't what I'm paying for.

Villemar_MxO wrote:

psilody wrote:

 

Anyone, I'm sorry if I'm a little sick of every thread on the story being hijacked by haters. I've never said that I agree with everything Rare did, every element of the story, etc. But he was just a human being, the last Dev we had, and I'm sure all the negative feedback from the playerbase made it pretty easy to walk away from this game.

So why don't you guys all go write up your amazing edit of the MxO story and publish it. I'm sure you'll feel great too when half the community sh*t's all over it.

Not our job.  I pay X for Y services.  If I have to do it myself, I shouldn't be charged full price.  End of story.

I agree with both your posts, Villemar.

psilody's really off the deep end here.  He keeps taking criticism for hate.

I do not hate Rarebit.  I don't care for his story, but that doesn't mean I don't appreciate the work he put in for us.

However, since I'm paying for a service, I have the right to question it if it doesn't meet my expectations.  If you have ever been in any position of sales, you would know that the goal of customer service is to try and exceed their expectations.  Something that SOE has not done, even remotely so.

psilody...  seriously, dude.  You're the one that needs to calm down and take a chill pill.  It's hard to carry on a civil discussion with you flipping out and screaming text in our faces.

And you never addressed my point to begin with.  All you've done is flame and insult.  *shrug*

Fen wrote:

Croesis wrote:

Actually, we pay to access the game, our subscriptions do not guarantee continuing storyline (either good or poor, depending on users viewpoint, as is immediatly evident) or additional content. If anyone doesn't like it, they don't have to pay/play. Simple really.

Now if the servers were inaccessible for more than the necessary time for maintenance, or if some funtionality of the game was broken and not repaired promptly etc. Then you can complain about the service. By not continuing the story they lose custom, but thats their choice to make.

Maybe that's what you pay for and that's what you're content with.  But it sure as hell ain't what I'm paying for.

Pretty sure that's basically what the EULA says. Never said I was content with it, but I'm not going to complain about lack of specific services when the contract we all agree to doesn't state we are entitled to those services. If it was in the agreement then that would mean SOE are breaking it and opening themselves up for lawsuits.

I agree with the belief that at the moment we are paying too much for what the game is now worth but as I said, we know what we're buying, there is no other commercial Matrix MMO out there so the only choice available is to carry on or stop paying.

Oh we can ask them to justify their costs with the view that before we were getting 6 weekly updates and story and content and now we're not but if the updates, story and content weren't stated as entitlements that we were paying for in the agreement we all make with SOE in order to play the game, then we have no comeback.

I'm hoping though that if we are to continue like this, as it seems we are, that SOE will lower the monthly price if only to try to stem the flow of unsubscribers.

It's about more than a contract. This game was billed as giving its players the ability to continue the story of the Matrix. Look at all the old marketing videos and box art. That's what sold MxO, not the EULA.

Every player still here bought this game to experience the story of the Matrix. Some have stayed because the PvP and social aspects are more suited to them. The rest of us want what we originally started paying for. 

ShiXinFeng wrote:

It's about more than a contract. This game was billed as giving its players the ability to continue the story of the Matrix. Look at all the old marketing videos and box art. That's what sold MxO, not the EULA.

Every player still here bought this game to experience the story of the Matrix. Some have stayed because the PvP and social aspects are more suited to them. The rest of us want what we originally started paying for. 

Which is why MxO is losing subs.

I'm not trying to defend what they are or aren't doing. MxO has changed a lot since its first release. In fact I recall that the packaging said something like players would shape the story itself, since I joined a couple of years back, we've been following a scripted story with the only influence on it being whoever got the last shot in on the bad guy or saying or doing something to cause a main event character to adlib a comment here or there. The only dynamic bit of story in recent times, something where players actually influenced the story, was the hovercraft battle over Lock.

Time to face facts, since SOE bought the rights to MxO any promises and ambitions made by Monolith died there and then. The story was always going to end at some point in fact this year was going to be it's last according to the plans posted by Rare. In the end, you can still experience the story of the Matrix, there just isn't any more of it.

Now, I don't wanna stop people from complaining about lack of story, I'd love for someone to take the reigns and will throw my 2p into any thread complaining about it.. but as I mentioned previously, using the line that we're paying for a continuing story and content etc.. doesn't carry any weight according to the EULA whether we like it or not.

However as what we have left is old story and nothing new, a subscription price drop is not an unreasonable request especially in light of falling Sub numbers.To be honest though I don't think SOE really cares too much, as long as they have the title to pad out their station pass.

Fen wrote:

Villemar_MxO wrote:

psilody wrote:

 

Anyone, I'm sorry if I'm a little sick of every thread on the story being hijacked by haters. I've never said that I agree with everything Rare did, every element of the story, etc. But he was just a human being, the last Dev we had, and I'm sure all the negative feedback from the playerbase made it pretty easy to walk away from this game.

So why don't you guys all go write up your amazing edit of the MxO story and publish it. I'm sure you'll feel great too when half the community sh*t's all over it.

Not our job.  I pay X for Y services.  If I have to do it myself, I shouldn't be charged full price.  End of story.

I agree with both your posts, Villemar.

psilody's really off the deep end here.  He keeps taking criticism for hate.

I do not hate Rarebit.  I don't care for his story, but that doesn't mean I don't appreciate the work he put in for us.

However, since I'm paying for a service, I have the right to question it if it doesn't meet my expectations.  If you have ever been in any position of sales, you would know that the goal of customer service is to try and exceed their expectations.  Something that SOE has not done, even remotely so.

psilody...  seriously, dude.  You're the one that needs to calm down and take a chill pill.  It's hard to carry on a civil discussion with you flipping out and screaming text in our faces.

And you never addressed my point to begin with.  All you've done is flame and insult.  *shrug*

K first, pill taken.

But second, I want to point out that this is a thread about the previous storyline, NOT the current economics of the Matrix.

My original comment was basically directed towards Foxx, and others who have been bashing the PREVIOUS storyline and its writer, and basically what I said was hes a human and drop it. (and, btw, text in general makes it challenging to infer voice character. In my mind, this was not "screaming", but rather a sarcastic diatribe. My apologies, as I stated in the other post, for being a little peeved.)

 I FULLY agree, that now that we have NO dev, the price we pay for this game is ridiculous.My comments are NOT a defense of SOE. I don't see anywhere in my original post where I indicated I was defending SOE, nor directing any flaming of any sort directly towards Fen.(I will admit that I probably mildly flamed Foxx.Soz) Your comments, Fen, seemed more to indicate displeasure with the work provided by our previous Dev, and to be defending Foxx for bashing his work. Sorry if I took that IN the context of the discussion at hand.

So... really though... again... these threads keep getting way out of hand. What started as people DISCUSSING the story, turned into people bashing the STORYWRITER, turned into me bashing the basher (guilty as charged), turned into other people bashing the basher of the basher, turned into a discussion of what we should be paying.

I personally will be canceling at least one account, as I no longer regard it as worth my money. I may stick around to RP and PvP, as i still regard these activities as fun.

I apologize for my role in derailing the thread.